About Fundly

Fundly is an online fundraising platform used by nonprofits, charities, clubs and other organizations that seek to raise money for a cause.

With this application, fundraisers can create custom, mobile-ready donation pages with videos and photos, while the iOS mobile app enables them to track contributions and supporter activity from Apple devices.

Communication tools let campaign managers import contacts and customize email templates, then send thank-you emails, appeal letters and other messages to those contacts through Gmail, Yahoo, Survey Monkey and Constant Contact.

Fundly also includes built-in social sharing features that allow supporters to post donation pages on their networks, increasing ca...


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Supported Operating System(s):

Web browser (OS agnostic)

47 Reviews of Fundly

Average User Ratings

Overall

3.9 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(14)

14

3 stars

(6)

6

2 stars

(2)

2

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 47 results

March 2021

Britt from Building Up S.T.E.A.M Inc.

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Love Fundly

Excellent

Pros

I love all the all-in-one aspect of the software. I dont have to go to one place to organize volunteers, another for donation and fundraising, etc. It is all available in this one system! Also, customer service is great! There is a lot you can do with the software, therefore, there is a learning curve that comes along with it. However, there is training provided for on-boarding, recorded webniars that you can access to learn the ends/outs of different parts of the system, weekly free live webinars offered, and free weekly drop-in sessions to ask question! I love the recorded webinars so much that I recently found myself telling another company, from whom I made a recent purchase, that they need to be like Fundly!

Cons

All the different aspects of the system adds to its value but also to your learning curve. However, they have what I need and if I don't learn it at Fundly, I still have to learn it somewhere! Might as well be at a place that offers a variety of resources and great customer service to help with the process! And if I can learn it, trust me, anyone can!

Reasons for Choosing Fundly

Snowball - cheap but did not have everything we needed. Planning Center - used breifly. mainly for churches and did not have all that we needed. Bonfire appear to good for t-shirts but we needed more. Kindful, Neon, Network for Good were FAR from the price range of a small nonprofit like ours.

July 2021

Alissa from Central Coast State Parks Ass'n

Company Size: 2-10 employees

Industry: Philanthropy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2021

Our experience with Fundly software

My experience with Fundly has been mostly positive. There are frustrating times to be sure, but customer support has been very helpful in guiding me through the difficult moments.

Pros

As a nonprofit, CRM software is critical to managing and keeping donors and members. We started using Fundly about a year and a half ago, and it has greatly improved our donor and member management.

Cons

Starting to use the system was a MAJOR learning curve. It was a lot of work to switch from our previous system and to learn all the procedures. I was fortunate that this occurred during the pandemic, when I had a lot of time to spend on webinars and demos. Otherwise, I don't know how I could have implemented it. I am still trying to fully understand the ins and outs of pulling reports.

Reasons for Choosing Fundly

It seemed the easiest and best adapted for our organization. And it is less expensive than a lot of the other programs.

Reasons for Switching to Fundly

Greater Giving is a good platform and very easy to use, but it is more expensive and doesn't track memberships.

June 2021

Leslie from Wisconsin Family Action

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2021

Fundly Review

Pros

Fundly works well with Donor and gift management. It allows for specific tracking of gifts.

Cons

Fundly could improve on their email template side. We receive complaints from users that our emails go off their screens. Their event module is simple if that could be more complex that would be helpful.

Reasons for Switching to Fundly

Financial decision

June 2021

Joshua from Makers Mill

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Fundly is our home base, and a home run.

My experience with Fundly is great and I would highly recommend it to any other nonprofit looking for a CRM option.

Pros

As a nonprofit executive director, what I like most about Fundly is how full of a picture it gives - with people, with our fundraisers, and with events and programs. I love that I can compare campaigns from year to year. I love that in once place I can see my communication history of any given person, what events they attended, their household relationships, what programs they participated in, and more. Once of my favorite features is the Custom Data Sets functionality. As the name suggests, this allows me to track things that are very specific to our organization, like whether or not a person is interested in woodworking. To make this even better, Fundly integrates with some great third-party apps to make our workflow even more efficient, like Zapier and Quickbooks for example. I could go on and on. One last thing I'll mention that makes Fundly stand out from the other CRMs is the access and responsiveness of their customer support. Not only are support tickets responded to in a timely manner, but there is also a daily drop-in support over zoom where you can get the help you need in that moment.

Cons

Ok fine, there are some things about Fundly that are frustrating (though more often than not I find out the root of the problem is a user error, admittedly). The reporting logic and interface is confusing to me. I don't love the interface for adding photos and media to communications. I haven't found a great way to manage committees with staggering terms and roles. And lastly, I find the Volunteer Easy side of things more complex than we need, and therefore more expensive than feels worth the extent to which we use it.

Reasons for Choosing Fundly

The interface seemed more user-friendly on Fundly than these others. It also had more integrations and far greater customer support. And the price was very competitive.

June 2021

Alicia from Alzheimer's Family Organization

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Alzheimer's Family Organization

As a 501c3, we are always looking for reasonable ways to increase our donations. Fundly has offered us a cost efficient program to offer us better record keeping for the whole staff to view real time. This program has also assisted us with analyzing our fundraisers to determine which are best.

Pros

My Organization decided to integrate our records on our own. However, any hiccups we had - Fundly offered us the support we needed. We like the user friendly platform and the immediate support answers most.

Cons

Although the templates in Fundly are very useful - I would like to be able to customize more information for the events.

Reasons for Choosing Fundly

Price was a huge factor along with user ease of use.