Fundly software


Fundly is an online fundraising platform used by nonprofits, charities, clubs and other organizations that seek to raise money for a cause.

With this application, fundraisers can create custom, mobile-ready donation pages with videos and photos, while the iOS mobile app enables them to track contributions and supporter activity from Apple devices.

Communication tools let campaign managers import contacts and customize email templates, then send thank-you emails, appeal letters and other messages to those contacts through Gmail, Yahoo, Survey Monkey and Constant Contact.

Fundly also includes built-in social sharing features that allow supporters to post donation pages on their networks, increasing campaigns' reach. And campaign managers can publish posts that appear in supporters’ activity feeds to keep them updated on campaign progress and milestones. Finally, Fundly’s integration with Facebook’s OpenGraph lets fundraisers broadcast messages to their Facebook followers.

Supported Operating System(s):
Web browser (OS agnostic)

13 Reviews of Fundly

Showing 1 - 13 of 13

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  • Marcus from Celebrate Life

    July 2018

    No customer support feature. No way to withdraw funds. Unable to send response when they email.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nothing so far. I stopped donations because there seems to be to too many unsure features.

    Cons

    No way to communicate. no way to email or call or withdraw funds. I stopped donations.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Laura from Ironwood Springs Christian Ranch

    March 2018

    Easy enough to capture data; reporting on it later is another story

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can record a lot of information about donations including where the money is coming from, where it is going, details about who it came from, etc. The acknowledgement feature for sending receipts helps track communications with donors.

    Cons

    I've found it extremely difficult to report on data after it's entered in the system. The reporting tool is not intuitive. There are several "tricks" that you wouldn't know unless told specifically. I run into many errors and can't seem to get the reports to pull the information I want, especially in fairly straightforward scenarios. I also found the system to be quite slow as compared to other cloud/internet-based softwares. It takes a long time to enter one small task or piece of information and search for contacts or navigate through the site.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Catherine from Hillside Health Care International

    Number of employees: 11-50 employees

    June 2017

    Service is excellent, the program is robust and an excellent value.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Efficiency, support, ease of use for myself and other internal customers.

    Pros

    The support is fantastic, the software is easy to understand graphics; ease of use of the various input and access systems, detailed reporting, and price.

    Review Source: Capterra
  • Isis from Ruth's Way, Inc.

    Number of employees: 1 employee

    June 2017

    AWESOME!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software is extremely easy to access, and utilize.

    Pros

    The software is so easy to use, even for people like myself who are not so "technology literate"! Anytime I need assistance the staff avails themselves immediately. I can keep track of every single item regarding our organization in ONE place, this is most helpful for me especially since in the position of ED I wear many hats.

    Cons

    Occasionally the system will freeze up on me, but this is generally the only issue that I've encountered. I do not have any other cons to report at this time. The system has been for the most part AWESOME.

    Review Source: Capterra

    Response: Fundly, Fundly

    June 2017

    Thank you for your positive comments. I am so glad to hear that you enjoy using Fundly CRM. Call us if there is anything we can help you with.

  • Christine from Arts North Carolina

    May 2017

    Overall, we have had a great experience with Fundly. Lots of great features and amazing support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More automation of recurring donations. Great for managing our events. Peace of mind knowing that support is available and responsive.

    Pros

    The best thing about Fundly is their customer support. A great system is nothing without support to get you up and running and help you when you have a question. Their webinars are great, especially the Friday drop-in webinar. I also like how it helped us get our recurring donations mostly automated. All I have to do is go in and click to send the acknowledgment emails. They also have great ways to recieve donations and event registrations online. The donation widget we have on our website definitely increased our online donations.

    Cons

    The reporting feature can be hard to learn. It's very powerful and can do a lot when you get up to speed but the learning curve is steep. Luckily, they have the Reporting Huddles. I have gotten a lot of help from going to those.

    Review Source: Capterra
  • Steven from Race for Kids nonprofit (Petaluma Kids Gran Fondo)

    April 2017

    Fundraising Awesomeness

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    There is nothing like Fundly. Everything is all in one package for any of your fundraising needs. Our nonprofit, Race for Kids, solely uses Fundly for everything. We love it!

    Review Source: Capterra

    Response: Fundly, Fundly

    April 2017

    Thanks! We appreciate the great feedback! We are proud to be a provider for the Race for Kids!

  • Anna from Old Sol Music Hall

    April 2017

    Systems & Startup

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a young startup team, we at Old Sol Music Hall were looking for a customer relationship management tool that would grow with us and our nonprofit organization. With the dedicated support of the Fundly team, we were able to develop an awesome website; manage the abundance of information about our volunteers, donors, and concertgoers; and finish our first fiscal year feeling organized and ready for years to come.

    Review Source: Capterra

    Response: Fundly, Fundly

    April 2017

    Thanks for leaving us a review! We would be interested in any additional feedback you can provide on how we can improve our overall quality and especially our ease of use! If there is a time that is convenient in the upcoming weeks, I would love to schedule a call.

  • Jeffery from Flagler Humane Society

    Number of employees: 11-50 employees

    March 2017

    STAY AWAY!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This was a great company and product when it was nonprofiteasy, but ever since becoming Fundly CRM is has gone to the birds. Used to be a simple, user friendly experience. Now it is cluncky, not user friendly and some of the features are impossible to use unless you are a computer programmer. Customer service does not exist with this company - be prepared to be thrown into the wolf's den. At best they will give you a list of instructions a day later, but that's all. Or they will tell you to watch a webinar. If you have nothing else to do but mess with a computer all day this might work for you, but most of us fundraisers do not (or probably don't know how because that is not our job!). Then the support personnel talk to you like your stupid because you can't figure out what they are talking about from their written instructions and they then want to charge you just for the privilege of talking to them on the phone. The reporting feature is absolutely useless unless you are a computer engineer. Seriously! They farm out the reporting to a company called Exago that is for market research. I'm totally not kidding - check it out http://www.exagoinc.com/. This is what you have to look forward to. Nothing but headaches and anxiety. Please do not fall for these people; especially the sales guy Dan. They do not care about you. They're only objective is to add more clients and definitely not to help you or your organization.

    Pros

    NONE

    Cons

    THAT IT EXISTS

    Review Source: Capterra

    Response: Fundly, Fundly

    April 2017

    At Fundly. we understand that any new technology creates a learning opportunity that can sometimes feel daunting. We make every reasonable effort to ensure that our customers have a multitude of free training and tools to learn the features of the Fundly CRM platform. Unfortunately, in this case, the customer did not have the time to complete the training as offered and there was an unreasonable expectation that the Fundly team would do additional work for free. Although we made several attempts to engage in a solution, we regret that we were unable to sufficiently satisfy this organization's request.

  • Joan from Cheney Historical Museum

    April 2016

    Glitchy online convenience, Poor customer service

    Ease-of-use
    Quality
    Support

    I started using this when it was NonProfitEasy. It seemed to be 5 guys running out of a garage. I ran into a number of bugs, that they fixed quickly, but I had a hard time matching their report numbers to outside sources. However, my real issue arose when first one, then a second employee promised something on pricing, but didn't follow through. Our company got a surprise charge. My emails went unanswered. Turned out first employee left the company, the other was out on leave - no one was checking their email. The company was very slow in resolving the issue, and communicated poorly during the resolution. I cannot recommend this company, there are others with same functionality and better service.

    Review Source: Capterra
  • Vanessa from West suburban humane society

    Specialty: Animal Welfare

    March 2015

    Annual Fundraising

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the ease of use, accessibility, and that it's from a well known and trusted source.

    Cons

    The lack of statistical reporting. It could benefit larger organizations to see where donations come from.

  • Bill from Thrive

    Specialty: Human Services

    March 2015

    Fundly overview

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I trust that donations are delivered to intended recipients.

    Cons

    The website is a little cumbersome. The offers could be streamlined and categorized a bit better.

  • Frances from Oxford University Press

    Specialty: Arts & Cultural

    February 2015

    Happiness is the key to knowledge: My journey using Fundly

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    How versatile the product is; you can apply it to essentially any situation.

    Cons

    It is not as secure as I would like; there are some problems with the security.

  • John from Calvary Temple

    Specialty: Churches

    February 2015

    I love it- it worked great for me!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It was easy and nice to work with. The process was simple and everyone there responded quickly. It was very simple to raise money for a good cause.

    Cons

    There was really nothing that I didn't like. It was great the whole way around. There are no complaints at all.

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