--- title: "Fundraise Up Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fundraise Up. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fundraise Up is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/fundraise-up-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Donation Management Software](https://www.softwareadvice.com/nonprofit/crm-software-comparison/) / [Fundraise Up](https://www.softwareadvice.com/nonprofit/fundraise-up-profile/) / Fundraise Up Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/fundraise-up-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/fundraise-up-profile/alternatives/) # Fundraise Up User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 93 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 82 reviews (88%) - 4 stars: 8 reviews (9%) - 3 stars: 2 reviews (2%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The reporting and analytics provide valuable insights into campaign performance and donor behavior, helping us make better fundraising decisions. - With access to amazing elements, a reporting dashboard, and a donor portal, FundraiseUp does it all and for free. - The donation process is fast, intuitive, and optimized for conversion, making it easy for supporters to complete a gift on any device. ### Most mentioned cons - Fundraise Up presents themselves as collaborators and problem solvers and not a 'band aid' to fix broken systems. - Many vendors try too hard to 'sell' their features and benefits. - not as smooth sailing as other applications ## Fundraise Up customer reviews Showing reviews 1-25 of 93 (page 1). ### Fundraise Up: Game Changer for Non-Profit Donation Process - Overall rating: 5/5 - Reviewer: Robin M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fundraise Up was a game-changer for my organization because its simple donation process and multiple payment options solved a critical problem. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros At my non-profit, we were using our CRM's payment system for donations. We needed more donor options and a simpler process. We investigated options and landed on Fundraise Up because it offered a simple payment process and options like Apple Pay. In addition, we found that the product was well-priced versus other options (only credit card fees). #### Cons Fundraise Up works well, but the credit card fees could be more competitively priced. Fundraise Up is clearly committed to updating their product and it gets better and better. However, I don't love the interface or reporting. It's fine but it is not intuitive which is something I strongly prefer. #### Reasons for choosing Fundraise Up It had exactly what we needed: a strong donor experience and multiple payment options, at a competitive price. --- ### HTF x FRU Review - Overall rating: 5/5 - Reviewer: Will S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I've found our first 3 months with Fundraise Up to be extremely productive and allows us to do so much more for our donors and the way they are able to contribute to our organization #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found that the useability is great - many members of my team are able to utilize the software for there specific needs. I also find the software very feature rich. #### Cons My dislikes are very infrequent. I find some of the transition from Stripe to be a bit confusing and some limited features related to reporting to be a bit cumbersome, but there are workarounds #### Reasons for switching to Fundraise Up Payment portals, fee coverage, features, customization, etc. #### Vendor response Thank you for sharing this, Will! Three months in and already seeing real results for your donors and your team is great to hear. We're glad the platform has been a productive one for everyone on your staff. We appreciate the feedback on the Stripe transition and reporting - I'll make sure it gets into the right hands. We're excited for what's ahead for your organization! Replied July 2026 --- ### Great and easy to use with AMAZING customer service - Overall rating: 3/5 - Reviewer: Danielle J. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our website fundraising page is more interactive and we are looking forward to launching a new monthly giving campaign in the new year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fundraise Up gives you tools to create effective campaigns that are simple to use and effective. What's more, when working on setting up my campaign I had meetings twice, sometimes three times a week with my designated customer support representative making it feel like I had an extra colleague working on achieving success. #### Cons I'd prefer a one-off platform fee and the ability to not push such a high donation % fee onto our donors. We have had some issues with the integration of Mailchimp and also Kindful, but are working through solutions. --- ### Great Product - Overall rating: 5/5 - Reviewer: Tyler F. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Great for reporting and having multiple campaigns if you have several different areas that need to be funded for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is very helpful with online donations. Easy to set up and assisting with online donations big and small. #### Cons Limited customization options and higher transaction fees make campaign branding harder to scale for the organization --- ### Its Changed The Game For Donation Platforms! - Overall rating: 5/5 - Reviewer: Matthew B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. By making the donor experience cleaner and more intuitive, we have found a big increase in donor activity and retention. The fact that donors can also update their own payment methods and amounts via their own dashboard has taken the workload off our fundraising team to focus on engaging donors in other areas. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The incredibly simple setup is the first notable thing. Then the ability to use donation elements in such a flexible manner across our website, online store, social media posts, EDM's and even email signatures makes this a stand out feature. Creating campaigns is also a really simple process, however the ability to tailor each campaign on a micro level is brilliant. For the admin / IT department, Fundraise Up has integrations prebuilt for the stripe payment gateway, Double the Donation, as well as the option for data to be pushed into Kindful, sales force etc for CRM management. Zapier can also be integrated to achieve anything not prebuilt which is a snap to use. The dashboard for the donor management gives really clear and concise information with simple reporting that also be exported via CSV if needed. For marketers, it allows you to track insights such as UTM codes which is invaluable. Lastly the use of the donation app from a users perspective is brilliant and looks at the process at a way that makes it incredibly simple for the donor to give without bloated forms, while still allowing for options such as tributes, employer, anonymous donations, cover fees and a range of other features. In short it just works right out of the box exactly how you need it too. The team at Fundraise Up are proactive and making enhancements continually and their support is A+ #### Cons After a few months of active use we have no issues. #### Reasons for choosing Fundraise Up All other platforms use the same donation experience. Standard landing page or forms - nothing at all wrong with this, however Fundraise Up offered a new take on the giving experience that was more flexible from an admin perspective and donor experience. #### Reasons for switching to Fundraise Up The donation platform used as part of Sales Force needed to be managed by a third party and was problematic and clunky as well as expensive. #### Vendor response Matthew, thank you so much for your feedback! We much appreciate it. We're glad you're finding the new approach to be working for your organization on so many levels. You all have an amazing mission, and cutting-edge tech adopters to boot. Cheers! Replied August 2020 --- ### Best in the Business! - Do not sleep on Fundraise Up - Overall rating: 5/5 - Reviewer: Aaron F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were able to robustly implement FRU literally overnight, in a frantic attempt to get a campaign page up and running for an upcoming fundraising event. We knew immediately that this software platform and the incredible staff at FRU were on another level entirely. In our option, they have no competition. Since that overnight success story, we have been singing FRU's praises and find ourselves getting upset at least once a day, knowing that other great nonprofit orgs are stuck using any other donation platform. If you are one of those nonprofits out there not using FRU, it's the equivalent of still owning a pager instead of a cellular phone. Get with it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - UI/UX - Elegant, intuitive, and efficient, there is not a better looking platform in the game today - Elements - This is the software's most brilliant feature and is truly unique to the industry - Checkout - Backed by science and machine learning, this checkout form can generate outsized returns - Branding - Whether at checkout, via elements, thank you emails/receipts, your brand will be prevalent - Dashboard - This goes with the UI/UX, but it is so clean and easy to track...a legit dashboard for everyone - Recurring Donor Focus - The software is constantly working hard to increase recurring donors - Recurring Donor Migration - This feature is amazing and free, allowing us to auto-magically migrate - Double the Donation Integration - The way Match 360 is integrated into checkout is a beautiful thing - Everything else I'm forgetting... #### Cons I don't have any cons at this time. FRU knows exactly who they are as a company and a software platform. They live by specific company guardrails that allow them to focus on improving true pain points and challenges for their nonprofit clients. There is no show with them or gimmicks...simply the best! #### Reasons for choosing Fundraise Up There are too may reasons to list. The bottom line is that there are ZERO licensing fees, a very competitive platform fee, and the best support staff + developers the nonprofit fundraising game has ever seen. We love you, FRU! #### Reasons for switching to Fundraise Up We needed something more powerful than what Donorbox was offering, which served us well for our first few years as an organization. We felt we required better automation/integration with our existing tech stack + we were pushing to create a heavily OLASTEO branded campaign page. FRU was the perfect storm to sweep away our challenges and worries. #### Vendor response Aaron, we're glad we get to partner with you and OLASTEO! Thanks so much for being a champion for good tech and an advocate for Fundraise Up. Looking forward to serving you further in 2021 and beyond. Replied February 2021 --- ### The best donation software and support teams out there – with fabulous leadership. ;) - Overall rating: 5/5 - Reviewer: Cäcille E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I was suspicious but optimistic. I'm so glad that Maria, on a whim, decided to go with this platform, even if it put a lot of pressure on me to figure it out at the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use and the adaptability it has. We've been able to increase the revenue of our crowdsourcing campaigns, as well as our general fundraising. #### Cons Um.. nothing?! The only thing really is lack of integration with our database, but that's not their fault whatsoever. #### Reasons for choosing Fundraise Up We still use that product, but mostly for event registration or any online event donations that we get mailed in, to make campaign organzation easier on us (me). #### Reasons for switching to Fundraise Up Our other system was terrible to begin with and we needed a change. It was free but so long as the product was astounding we were more than willing to pay.Plus Maria and [SENSITIVE CONTENT HIDDEN] go way back (apparently) and she also decided on whim to meet him and basically fell in love with the product – as did I once she showed me and I played around with it. #### Vendor response Thank you for your kind comments! We love working with your organization. We do have more CRM integrations on our roadmap, so stick with us! :) Replied March 2020 --- ### The best decision we've ever made! - Overall rating: 5/5 - Reviewer: Leticia M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, easy to install and friendly to manage. It's the most effective online donation platform that we ever used! And also they have the best customer service!! #### Cons That is in English :( we work with a lot of Spanish speakers. #### Reasons for choosing Fundraise Up Because we are a complex nonprofit and none of them were giving us what we needed. FundraiseUp gave us solutions instead of problems!! #### Vendor response Thank you, Leticia, for your comments! We do have plans to expand internationally over the coming year, adding more languages in the checkout process for donors. Stay tuned for updates on this! Replied March 2020 --- ### Great Product & Excellent Service - Overall rating: 5/5 - Reviewer: Amy M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Far superior than our previous platform at a fraction of the cost. We have seena a steady increase in recurring donations since switching to FundraiseUp. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pretty much everything is great. Onboarding was super simple & Sal is always available to answers questions. The dashboard gives a great snapshot, the analytics are great, and the features offered are just what we needed. Having the monthly recurring as a default option, being mobile-friendly, and having the Apple & Google pay options are excellent features. #### Cons Only one small issue. Having to update emails associated with each campaign is a little annoying. Campaigns can be duplicated so you are not starting from scratch but recurring donation emails for old campaigns might need to be changed well after the campaign ends. #### Reasons for switching to Fundraise Up Cost, user experience, availability of features. #### Vendor response Thank you for the feedback, Amy! This is a pain point for us, also. :( BUT! We have a new email template manager in the works and releasing soon... woohoo! Replied July 2020 --- ### Simple and easy - Overall rating: 5/5 - Reviewer: kimberly a. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I loved this software and how they kept it simple. I would definitely enjoy this in other call centers as well. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I loved how it helped get the opening for the call flowing and professional with the script. also how simple the forms were to fill out. #### Cons would like to see the question are you from US or Canada up at the top of the form as when you get all their info and find out they are from Canada, then you lose all the info you got and have to start over on the right form for that country. #### Reasons for switching to Fundraise Up I'm an independent contractor so I use the forms the companies use when I'm hired. --- ### Fundraise Up was a great move for our nonprofit! - Overall rating: 5/5 - Reviewer: Dawn K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered It's been a really great experience and our donors are loving it, too. The customer service is incredible! After years of dealing with Network for Good's robotic and impersonal customer service, FundraiseUp is like a dream! Our contact at FundraiseUp [SENSITIVE CONTENT HIDDEN] is a ROCK STAR and is always willing to jump on a call or Zoom meeting, answers all my questions quickly and with great detail, and is just really wonderful to work with. She makes MY job easier, and that is HUGE in a nonprofit where I wear a lot of different hats. I highly recommend FundraiseUp! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After relying on Network for Good for years for our growing organization, we needed something that integrated with our donation database, was easy to use, had auto-receipts that we could customize, had an e-card option for donations, and was more user-friendly to our donors. It's also great that it has a Peer to Peer option as well. So many fun ways to make this software work for us! Fundraise Up has been a great answer to all of our needs and has been so easy to use! #### Cons So far the only thing we have come across software-wise is not being able to ask any custom questions for Peer-to-Peer Fundraising. The only other issue was that Network for Good would NOT allow us to migrate our monthly donors over, so we had to ask monthly donors to cancel and then move over to FundraiseUp manually, but that is Network for Good's fault, not Fundraise Up! #### Reasons for choosing Fundraise Up Integrates really well with everything we do! Love it! #### Reasons for switching to Fundraise Up Lack of control with branding, clunky user interface, lack of customization with forms, emails, receipts, etc, and poor customer service. #### Vendor response Dawn, it's a pleasure for us to serve you and Young at Heart Senior Pet Adoptions. You can look forward to many years of excellent customer service from your Success Engineer! Replied May 2021 --- ### Outstanding online giving platform - Overall rating: 5/5 - Reviewer: James G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When we first became aware of Fundraise Up, we were really interested in the simplified, responsive integrated online giving aspects, and thought it would alleviate us from having to maintain online giving forms. Oh, but it is so much more. What a powerful platform that simplifies everything into one simple flow for donors, with tons of features and flexibility on the back-end. And the customer service is fantastic. We love Fundraise Up! #### Cons The fees are steep, but you get what you pay for. We love the simple method of encouraging donors to contribute the fee also, and their data indicates that 90%+ of donors will also cover the fees. Since some of the integrations with 3rd party CRMs are relatively new, there are opportunities to fine-tune custom fields, communication preferences, etc. between Fundraise Up and our CRM, but right out of the box, this solution's positives outweigh the minor potential opportunities significantly. #### Reasons for choosing Fundraise Up We feel like we made the best decision for our needs and we're thrilled with the platform. Keep up the great work! #### Reasons for switching to Fundraise Up Our prior platform was antiquated and manual, and Fundraise Up provides so many features it is well worth the additional processing fees. #### Vendor response Thanks for your comments, James! We're very glad to be working with your organization. Please keep in mind that, unlike any other platform, have no monthly or annual fees and no contract lock-in. With our goal-aligned pricing, which is actually lower than most other transaction-based pricing models, we actually are a much lower cost to the organization. Replied April 2020 --- ### The Perfect Partner - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. One of our top ten favorite products. It's exceptionally built, has a fantastic team behind it, and has quickly become integral to our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once deployed, the ease of management is exceptional. As of today, we have Fundraise Up deployed across three platforms, two applications, and two websites. We are able to customize how our button appears, what campaign it links to, what the copy is, etc. all from one dashboard. Their donation optimization and campaign tracking are similarly exceptional. More than anything, their customer service is above and beyond. We're less than a month in and they've already added two things to their product just for us. #### Cons Deploying the Fundraise Up code is easy as pie. Integrating it into our virtual economy on the other hand took some doing. The thing we liked least what how unprepared we were for something as fantastic as the Fundraise Up platform. #### Reasons for switching to Fundraise Up Donorbox helped us understand how to find true love with Fundraise Up. #### Vendor response Hi Brian, I'm glad you've found the platform to be exceptional! Our team's here for you. Thanks for the opportunity to help you and the co-op grow. Replied February 2021 --- ### First Impressions of Setting up donate pages - Overall rating: 5/5 - Reviewer: Jeffrey S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent designed program #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and very creative the logic behind the application software. #### Cons Have not found anything that I did not like. Perhaps a few areas where the user could customize more the appeal and donation form. #### Reasons for choosing Fundraise Up Clean and well designed donation form pages #### Reasons for switching to Fundraise Up Blackbaud lack of support for etapestry and pricing was very expensive. #### Vendor response Jeff, thanks for this great review! We will be rolling out more customizations soon, but always protecting the parts that would/could impact donor conversion rate. Anything we restrict is for our mutual benefits. We appreciate your feedback! Replied July 2020 --- ### Fundrais up Review - Overall rating: 5/5 - Reviewer: Brandon h. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. i had a great experience using Fundraise up #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros no doubt one the best i have used. definitely would use again #### Cons not as smooth sailing as other applications --- ### I was dubious at first, but I am now a big supporter - Overall rating: 5/5 - Reviewer: Allen P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered We have benefited financially from incorporating Fundraise Up into our website. We were able to remove a clunky donation page (CRM provided) with their software providing an easy to use way for donors to open their wallets. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is quite easy to use, the support is fast to reply and work with you when there is a challenge, setup was easy, the elements you can place on your website are very clever (and quite customizable), integration with our CRM package, increased donations that I believe are due to the donation environment created using Fundraise Up. #### Cons Apple Pay setup (not really the software's fault), could use more formatting flexibility in text creation (like Bold, Italics, other text formatting features), it took a little while to understand the language of the software; unfamiliar terms like Social Proof, Elements, etc. #### Vendor response Hi Allen, Thank you for selecting Fundraise Up as your donation platform of choice. It's a pleasure to serve your nonprofit, and I'm glad to read that you're seeing meaningful financial benefits. Looking forward to seeing how your organization grows! - Nic Replied June 2021 --- ### Best Donation Platform! - Overall rating: 5/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love using FundraiseUp for our doantion management! We utilize FundraiseUp for all of our donations through our website and they are amazing! Their elements are phenomenal and their AI technology is 100 steps ahead of other services! #### Cons There are no cons to fundraiseup! Run, don't walk, to sign up with their service! --- ### Favorite Addition - Overall rating: 5/5 - Reviewer: Jaleith G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we supplemented a cold direct-mail appeal with this platform and were pleased. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the artificial intelligence and automation features. I also really like the UX for the admin and donors. It's highly customizable, sleek and can match any branding. I've had GREAT customer service from [SENSITIVE CONTENT HIDDEN] and appreciate that he takes my feedback into consideration as they continue to develop the platform. #### Cons It does lack certain features that have kept me from eliminating my other CRM altogether: -pledges -native communication management -donor journals for non-transaction engagement -donor social media profile links -queries and custom report scheduling #### Vendor response Thank you Jaleith for your feedbackwhich we love getting and we're flattered that you would want us to become a CRM! We are made to compliment a CRM - and the feature mentioned are typically CRM-features. But we've made the decision rather than go broad and become a CRM (when there are good ones out there) to focus on online giving and be the best possible giving solution and remain CRM-agnostic. This will allow us to go much deeper and add more revenue generating features for our customers. Replied April 2020 --- ### FundraiseUp make web based fundraising a breeze - Overall rating: 5/5 - Reviewer: Steve D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [SENSITIVE CONTENT HIDDEN] gave me a step by step walkthrough of the system. It was an excellent use of my time and got my fundraising up and running in no time. Any time I had questions about any of the integrations I got a quick response with a solution to issues or explanation to my questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup on multiple CRMs. I got next day responses to questions I had. The inline donation #### Cons Not much to dislike - the setup was easy on multiple CRMs. #### Reasons for choosing Fundraise Up It was initially to test the product. Once I dug in and integrated the platform into my system, I knew it was a winner. #### Vendor response Thank you, Steve! Welcome to the FunFam. We're happy to be part of your website and nonprofit mission -- especially when it's dinosaur related! Replied April 2020 --- ### Smart and seamless fundraising tool - Overall rating: 5/5 - Reviewer: Nicole C. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We're using this to maximize donations on our website during the time of COVID-19. It's really helpful to have machine learning finding the right donation fit. We've seen a 4x increase of donations than usual – and that's during a global pandemic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The front-end experience is, simply put, sexy. It's sleek and well-designed, as opposed to the clunky fundraising interfaces out there. I love how easy it is to customize the donation experience. You can easily have donation cards, or a fundraising ticker, or a button reminding people to donate pinned to your page. It doesn't sacrifice design for function. #### Cons Honestly, I haven't found a simple thing I dislike yet. I've only used it for a couple months ,and will report back if I find something #### Vendor response Thank you, Nicole! Your comments are inspiring and so glad to see your organization taking advantage of our global epidemic to improve the technology you use. Welcome to the FunFam! Replied April 2020 --- ### You da bestest! - Overall rating: 5/5 - Reviewer: Marc I. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with the platform. It was easy to implement and is easy to use. Sal and team have been absolutely fantastic and very responsive even with some "interesting" requests sent by my org. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The first thing I noticed and really enjoyed was the speed. Once we got further into the testing process, I realized how easy it was to add a form to a page. It's honestly been a blast to use. #### Cons Nothing really jumps out at me but I do not deal much with the backend or financial integration so I can't speak on that. #### Reasons for choosing Fundraise Up I wasn't one of the final voices in this decision but I did have some say. I remember going into it with a negative attitude needing to be wowed. The demo really moved FRU to the top of my list and I let the powers at be know. Once the testing began and we saw the increase it was full steam ahead. (Sadly that's still a very slow process in the org.) #### Vendor response We appreciate your review! Thank you for your time, Marc. Replied July 2020 --- ### A Major Help and Improvement - Overall rating: 5/5 - Reviewer: Lyle F. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since switching to this platform our giving has increased fourfold and the number of donors covering the processing fee has gone up about 85%. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We had another option previously that cost much more and had less support #### Cons Nothing really. Might have more features, but I haven't looked to learn all it can do. #### Reasons for choosing Fundraise Up Price, functionality, and ease of use #### Reasons for switching to Fundraise Up Pricing #### Vendor response Lyle - we're so happy to hear that your nonprofit has seen a huge increase in online giving! This is exactly what we set out to do every day. Thank you and we're here when you want to learn more about the features. :) Replied April 2020 --- ### Great giving and donor management software - Overall rating: 5/5 - Reviewer: Charlotte V. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like all the information that provides on our donors and the Salesforce integration, it really helps to have everyting in one place and working in sincrony. Also is very easy to use as a donor, it's a straight forward and transparent process. #### Cons At the beginning as a bit hard to understand where all the settings were, especially for campaigns management, but once you get a hold on it gets easier. #### Vendor response Thank you, Charlotte! We try to make the dashboard part as easy as the donor part -- not always possible, but we try. We love the work you all do -- keep it up, and we will keep supporting you! Replied September 2020 --- ### Game Changer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FundraiseUp has been a game changer. I love the ability to receive recurring donations and all the automated thank you emails and receipts. It immediately elevated the profile of our organization and commands confidence of where a donor is investing their money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I did a ton of product demos to determine what my organization's first fundraising platform would be, and Fundraiseup totally took the cake. I am not tech-y at all, but my engineer [SENSITIVE CONTENT HIDDEN] is a rock star. She is so kind, helpful, and responsive. She walked me through all the back end to get the code working on Word Press and is always around to answer questions or sanity check. FundraiseUp is intuitive, easy, and really elevates the profile of our organization. #### Cons I think the team made it relatively easy to implement the code into our website. #### Vendor response Game changer. We couldn't have hoped for a better title to a review. Thanks so much! Replied September 2020 --- ### Love it and have not had any problems - Overall rating: 5/5 - Reviewer: Nathan O. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far we have done pretty basic projects but are moving into more technical events and I can't wait to see how it goes. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use and have had good customer support. #### Cons We have not had any big issues yet that we couldn't work out with a little training. #### Vendor response Thank you for the review, Nathan! And thank you for the opportunity to serve Chair the Hope as its fundraising platform of choice. Replied May 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/fundraise-up-profile/reviews/?page=2) --- Fundraise Up Reviews, Pros and Cons - 2026 Software Advice