All Fundraise Up Reviews
1-25 of 77 Reviews
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Nic
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Incredible turnkey fundraising software for any organziation
I've had a stellar experience with the Fundraise Up product and team. The software is robust, intuitive, and the perfect fit for any online donation workflow, and the Fundraise Up team is responsive, encouraging, and truly dedicated to ensuring their customers get the most out of the platform.
PROSThe primary selling point for Fundraise Up is that it provides an optimized donor checkout experience, and they nail this. But the optimization doesn't stop at checkout. For platform admins, navigating Fundraise Up's dashboard is a breeze and requires little to no onboarding education. This is huge for small teams that don't have dedicated IT support and still a bonus for large organizations because the intuitive user experience saves time and staves-off frustration. You can literally get up and running with Fundraise Up in minutes and feel confident about navigating transactions, payment processors, and other records from the start. I have yet to find these qualities in another piece of online fundraising software.
CONSMy first thought when creating an initial checkout experience with Fundraise Up was that I wanted more customization with design elements and colors so I could better match the experience to my client's branding. Here's a huge selling point for Fundraise Up: they have incredible support for their product. I emailed my contact at the company and they shared their development roadmap with me and it includes EXACTLY what I want to accomplish with customization, and it's launching soon. So even though what I want isn't available just yet, I appreciate the fast-paced development schedule for Fundraise Up and am excited to try new features as they become available.
Reason for choosing Fundraise Up
I've browsed, demoed, and onboarded more online giving platforms than I'd like, and that's mostly because I find myself having to switch platforms from time to time because they stop meeting my expectations. Fundraise Up is different because it scales and evolves to meet any use case I throw at it. And because it has native integrations with key platforms like Zapier, there are limitless possibilities for how I leverage the Fundraise Up platform.
Vendor Response
Thanks for your review and kind words! Yes, some parts of the checkout we need to "lock down" to protect conversion rates for User/Donor Experience. For example, we need to make sure there is proper color contrast to maintain our WCAG AA 2.1 accessibility rating. While our roadmap will allow for more customizations, some things will always be guided and "locked" based on experiments with our data for what raises the most revenue. Thank you again!
Replied March 2020
Max
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Excellent Fundraising Platform!
Overall I/our organization has had a great experience.
PROSIt's incredibly easy to use and I really like that you can create and run different campaigns at the same time. I also really like the way it automatically gives you suggestions for amounts as well as suggests the option to become a monthly donor. The system makes it easy to customize with ready-made card/templates and it's very streamlined. I also really like their incentive-based fee structure and the fact that there is no monthly or annual fee and Fundraise Up only makes money if you do! Overall it's a great fundraising platform with $0 overhead and I highly recommend it!
CONSThere's no option to include VIDEO! This is a huge minus and the main reason I didn't give 5 stars. Also, the amount of text you can add with a picture is very limited. It would be WAY better if there was a MUCH higher character/word count to be able to effectively communicate everything you/your organization would like to to potential donors.
Reason for choosing Fundraise Up
The fact that there is no monthly/annual fees and no overhead.
Vendor Response
Hi Max! Thanks for sharing your review of Fundraise Up. I'm really happy to see that you're pleased with the AI and machine learning capabilities of the platform. Our goals are aligned with yours and I'm excited to see how we can help Rhythmic Mind grow this year. I really appreciate you sharing your thoughts on including video. Here's a great study by NextAfter on the conversion impact of video on a donation page. It addresses some of our concerns with implementing a feature that might reduce donations for your nonprofit: https://bit.ly/38zN92a Thanks for the opportunity to partner with you and your team! Nic
Replied January 2021
liz
Entertainment, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed July 2020
pricey but easy
People find it easy to use and it has an attractive and simple design
CONSPeople are put off by the expense. I have had people email me and say they don't want to donate online because of the cost. As a small non-profit, we previously used a free software that was not as simple or visual, but avoided hefty fees.
Reasons for switching to Fundraise Up
A friend recommended it.
Vendor Response
Thank you for your review, Liz! As you likely are aware, we are 100% performance-based pricing. We don't earn unless you do. Taking a look at your account we see over 85% of donations have all fees (ours and credit card) covered, meaning it's paid for itself *and* most of your credit card fees (which otherwise would have been out-of-pocket). Best-in-class tech can cost a bit more, but *must* pull its weight, which we hope we are doing for your organization. Tip: Be sure to make the "cover fees" optional if you have a sensitive donor base! :)
Replied July 2020
Ashley
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
We have tried many platforms and FundraiseUp is the absolute best!
We are very happy with FundraiseUp! I cannot say enough great things about the software itself as well as the customer service. We have used other platforms in the past and whenever we encountered an issue we had a nearly impossible time reaching someone for help. With FundraiseUp, we hear from someone almost immediately. It is visually stunning, other nonprofits have actually reached out to us to inquire when they visit our landing page. There are so many awesome features but we especially love the wide variety of payment options--it's awesome to have Paypal and Apple Pay in the form, especially for donors who tend to make the majority of their donations from their phone. Altogether we are very happy with FundraiseUp!
PROSUser friendly (for administrator and users), many payment types accepted, visually attractive design, multiple logins for team members, useful reporting features, wide range of integrations,
CONSWhen we first joined, FundraiseUp was a brand new start up. They were still working on getting integrations set up so we did not immediately have access to some of the features we were used to with our previous platform. As the company has grown, that issue has seemed to resolve itself. They are constantly adding new features and asking for critical feedback from users in what appears to be an effort to bridge this gap.
Reason for choosing Fundraise Up
I saw FundraiseUp's donation form on another nonprofit's page and actually reached out to them to inquire about the platform. After hearing nothing but amazing feedback from their team, I reached out to FundraiseUp to request a demo. After e-meeting their team and learning about all the features, I was sold! We made the switch that day and haven't looked back.
Vendor Response
Thank you for your feedback! And for jumping on board when we were just getting started. Thrilled to have you with us on this journey.
Replied February 2020
Jamie
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Best Online Giving Setup
I can't say enough good things about FundraiseUp and now we are excited that they have developed an integration with a database we are currently moving to and so our online giving will be synced with our CRM.
PROSWhat I liked most was that it is a one-stop shop for all credit cards, PayPal, ApplePay, GooglePay, bank transfers and so forth. I had been looking for this kind of setup for a long time and could not find it anywhere. I also liked how it has no monthly fee; it only takes a percentage of each transaction. We found FundraiseUp easy to use, the customer support is fantastic and they are constantly refining it and adding new features, such as employer matching.
CONSThe only negative is that the transaction fee is a bit steep, but this is made up for by allowing donors to cover the transaction fee. We have found that at least 80% do this, thus making FundraiseUp extremely affordable.
Reason for choosing Fundraise Up
GiveWP was hard to understand and set up and we needed our website expert to help with it. I seem to remember that it also required a set annual fee. And it didn't take all the credit cards, PayPal and ApplePay that FundraiseUp does.
Reasons for switching to Fundraise Up
FundraiseUp did not require a monthly fee and offered much more functionality in terms of a one-stop shop for all credit cards, PayPal, ApplePay, GooglePay and so on, with very little friction in terms of the information required for the donor to enter.
Vendor Response
Thank you so much for your honest feedback. We'll keep working to make online giving easier, and adding new features that increase revenue for your mission (part of why we have a platform transaction fee instead of fixed fees -- keeps us moving and innovating!)
Replied February 2020
Dawn
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Fundraise Up was a great move for our nonprofit!
It's been a really great experience and our donors are loving it, too. The customer service is incredible! After years of dealing with Network for Good's robotic and impersonal customer service, FundraiseUp is like a dream! Our contact at FundraiseUp [SENSITIVE CONTENT HIDDEN] is a ROCK STAR and is always willing to jump on a call or Zoom meeting, answers all my questions quickly and with great detail, and is just really wonderful to work with. She makes MY job easier, and that is HUGE in a nonprofit where I wear a lot of different hats. I highly recommend FundraiseUp!
PROSAfter relying on Network for Good for years for our growing organization, we needed something that integrated with our donation database, was easy to use, had auto-receipts that we could customize, had an e-card option for donations, and was more user-friendly to our donors. It's also great that it has a Peer to Peer option as well. So many fun ways to make this software work for us! Fundraise Up has been a great answer to all of our needs and has been so easy to use!
CONSSo far the only thing we have come across software-wise is not being able to ask any custom questions for Peer-to-Peer Fundraising. The only other issue was that Network for Good would NOT allow us to migrate our monthly donors over, so we had to ask monthly donors to cancel and then move over to FundraiseUp manually, but that is Network for Good's fault, not Fundraise Up!
Reason for choosing Fundraise Up
Integrates really well with everything we do! Love it!
Reasons for switching to Fundraise Up
Lack of control with branding, clunky user interface, lack of customization with forms, emails, receipts, etc, and poor customer service.
Vendor Response
Dawn, it's a pleasure for us to serve you and Young at Heart Senior Pet Adoptions. You can look forward to many years of excellent customer service from your Success Engineer!
Replied May 2021
Ryan
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Best fundraising software for nonprofits - period!
One word: iconic.
PROSFundraise Up is extremely versatile and can be used in a VARIETY of use cases. With elements, you can essentially utilize MANY engaging fundraising tactics from one easy to use dashboard. If you're looking for a platform - look no further. Fundraise Up is the absolute best - especially since there are no monthly fees!
CONSPerhaps a native integration with Mailchimp so that emails can be sent/tracked from/to Mailchimp would be incredible. We also use Bloomerang as our CRM - which easily integrates with Fundraise Up. The routine issue has just been trying to log our emails automatically from Mailchimp to our audience, and then back to Bloomerang.
Reasons for switching to Fundraise Up
Classy lags TREMENDOUSLY behind other fundraising suites (esp. Fundraise Up!) and is PRICEY for virtually no reason at all. It used to be the #1 fundraising platform but has quickly fallen short technology-wise. This shows it was only ever #1 because they had a significant market share and good marketing strategies. Certainly not worth being locked into a contract.
Vendor Response
Ryan! So happy to read that you and the dream:success team are enjoying the versatility of the platform. Thanks for the opportunity to partner with you. Nic
Replied January 2021
Alexa
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Just What We Needed!
We were transitioning from a platform we loved but was too expensive and it was a seamless transition. The team was attentive and ensured we were knowledgable on all the capabilities of the platform. We've seen a tremendous increase in donations using this tool and with the added features like tributes, company match, etc. those make donors return as well.
PROSThe dashboard is the most user-friendly and I REALLY like the machine learning capabilities which helps us with higher conversion on donations. I also love the company match program which has helped increase our matched donations.
CONSI wish there was a bit more detail in the dashboard when you select a certain time frame - being able to see details on daily donations up front would be helpful.
Reason for choosing Fundraise Up
Felt like I received individualized attention, small but robust program and had what I needed without any excess bells and whistles.
Reasons for switching to Fundraise Up
Looking to reduce our annual payments and more user friendly reporting.
Vendor Response
Thank you, Alex! "Tremendous increase in donations" is what gets us excited every day. Thank you so much for your comments! We have advanced reporting coming out in the next year which will give you SO MUCH more insight and detail.
Replied April 2020
James
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Outstanding online giving platform
When we first became aware of Fundraise Up, we were really interested in the simplified, responsive integrated online giving aspects, and thought it would alleviate us from having to maintain online giving forms. Oh, but it is so much more. What a powerful platform that simplifies everything into one simple flow for donors, with tons of features and flexibility on the back-end. And the customer service is fantastic. We love Fundraise Up!
CONSThe fees are steep, but you get what you pay for. We love the simple method of encouraging donors to contribute the fee also, and their data indicates that 90%+ of donors will also cover the fees. Since some of the integrations with 3rd party CRMs are relatively new, there are opportunities to fine-tune custom fields, communication preferences, etc. between Fundraise Up and our CRM, but right out of the box, this solution's positives outweigh the minor potential opportunities significantly.
Reason for choosing Fundraise Up
We feel like we made the best decision for our needs and we're thrilled with the platform. Keep up the great work!
Reasons for switching to Fundraise Up
Our prior platform was antiquated and manual, and Fundraise Up provides so many features it is well worth the additional processing fees.
Vendor Response
Thanks for your comments, James! We're very glad to be working with your organization. Please keep in mind that, unlike any other platform, have no monthly or annual fees and no contract lock-in. With our goal-aligned pricing, which is actually lower than most other transaction-based pricing models, we actually are a much lower cost to the organization.
Replied April 2020
Aurelia
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Perfect donor software
Very easy interface to set up and operate. The software is the best that I found after trialing and researching several other Fundraising platforms on the market. Fundraise Up is the answer to raising the max amount of funds from all generations - I no longer feel like I am going to risk losing a donor because of long, outdated forms that want so much information in order to give money. The millennials and gen z will feel engaged because of the capabilities to also use Google and Apple Pay. There is literally no one left behind in the design of this software. I am very happy with this company and will be recommending you for years to come.
CONSNot having the ability to build a campaign page that doesn't have to be built and hosted on my own website.
Reasons for switching to Fundraise Up
DonorPerfect had very long sign up forms, which were outdated and would risk losing prospective donors. Outdated website interface
Vendor Response
Thank you, Aurelia! We're thankful for your review. Note that our lack of campaign pages is intentional as campaign pages that send donors off your website tend to not perform as well as a campaign page on your website. We want the donor to see *your* organization and mission -- not an external page. The data supports that it's good for fundraising outcomes. All that said, we completely understand that having a whole page done for you would be make things much faster. We hope our Elements features (more coming soon) will help make this even better.
Replied August 2020
kimberly
Verified reviewer
Fund-Raising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Simple and easy
I loved this software and how they kept it simple. I would definitely enjoy this in other call centers as well.
PROSI loved how it helped get the opening for the call flowing and professional with the script. also how simple the forms were to fill out.
CONSwould like to see the question are you from US or Canada up at the top of the form as when you get all their info and find out they are from Canada, then you lose all the info you got and have to start over on the right form for that country.
Reasons for switching to Fundraise Up
I'm an independent contractor so I use the forms the companies use when I'm hired.
Marc
Non-Profit Organization Management, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2020
You da bestest!
Very happy with the platform. It was easy to implement and is easy to use. Sal and team have been absolutely fantastic and very responsive even with some "interesting" requests sent by my org.
PROSThe first thing I noticed and really enjoyed was the speed. Once we got further into the testing process, I realized how easy it was to add a form to a page. It's honestly been a blast to use.
CONSNothing really jumps out at me but I do not deal much with the backend or financial integration so I can't speak on that.
Reason for choosing Fundraise Up
I wasn't one of the final voices in this decision but I did have some say. I remember going into it with a negative attitude needing to be wowed. The demo really moved FRU to the top of my list and I let the powers at be know. Once the testing began and we saw the increase it was full steam ahead. (Sadly that's still a very slow process in the org.)
Vendor Response
We appreciate your review! Thank you for your time, Marc.
Replied July 2020
Mark
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Fundraise Up review
easy to implement. like the fact there is no subscription fee. many payment options like credit card, apple pay, pay pal and even bank etf. easy for end user to make donations. customizable ty letters to donors. url still shows my non profit name so no doubt to donor they are still on our site.
CONSwould be nice if they would integrate with donor perfect crm
Reasons for switching to Fundraise Up
UI, fees
Vendor Response
Thank you, Mark! We are in early stages of working with DonorPerfect. Hopefully we have something this year!
Replied April 2020
Jennifer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Fundraise Up is a leading fundraising platform
Fundraise Up is a great fundraising platform that offers helpful tools and fabulous customer service. My favorite thing about Fundraise Up is its ability to integrate with our CRM software. The ability to automatically push donors and donations into our CRM has saved me hours a week manually adding donations.
CONSIt's hard to come up with anything to complain about with this software. One thing I do wish was available was a chat feature for customer support.
Vendor Response
Thanks for your feedback, Jennifer! We wish we had chat too... we're getting there. At the moment we're only able to offer "book time with us WHENEVER you want to", which hopefully is the next best thing. We're growing our team and hope to have chat this year.
Replied August 2020
Katia
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Game changer for nonprofit websites!
The ease and user-friendly functionality of the widget is excellent. The entire checkout process is so streamlined now and helps instill trust in donors. Encouraging donors to cover the processing fee has helped so much with our total fundraising. We're so happy we found Fundraise Up!
CONSThere are no cons to mention so far. We've had a good experience.
Vendor Response
Katia, thanks for this review! We're so happy to be changing the game for your nonprofit and the industry. :)
Replied July 2020
Steve
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
FundraiseUp make web based fundraising a breeze
[SENSITIVE CONTENT HIDDEN] gave me a step by step walkthrough of the system. It was an excellent use of my time and got my fundraising up and running in no time. Any time I had questions about any of the integrations I got a quick response with a solution to issues or explanation to my questions.
PROSEasy to setup on multiple CRMs. I got next day responses to questions I had. The inline donation
CONSNot much to dislike - the setup was easy on multiple CRMs.
Reason for choosing Fundraise Up
It was initially to test the product. Once I dug in and integrated the platform into my system, I knew it was a winner.
Vendor Response
Thank you, Steve! Welcome to the FunFam. We're happy to be part of your website and nonprofit mission -- especially when it's dinosaur related!
Replied April 2020
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A Must Have for Non-Profits
Fundraise Up has changed the game for us. It allows us to have easy-to-use elements on our website, encourage donations gently but effectively, bolster our monthly giving program, and even cut down on the amount of credit card fees we pay because Fundraise Up encourages donors to cover the fees themselves!Plus, their customer service is quick to respond, answer questions, implement ideas, and help us understand and best utilize their software for our needs.
CONSI honestly don't have any complaints. This is a fantastic set up.
Robert
Religious Institutions, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
A donor experience unlike any other.
The most impactful feature is the giving portal. It does not require a login (no backend maintenance for us to manage for our donors) and is simple and intuitive for our donors.
CONSWe're still early on with Fundraise Up. So far, it has exceeded our expectations.
Vendor Response
So glad you're finding value in our Donor Portal. It took us some time to release this, but we only release our features when we feel we've absolutely nailed it. Thank you for allowing us to work with you all!
Replied April 2020
Esteban
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Review for High-Conversion Online Donor Platform
excellent system overall
PROSit implements all the different payment options into one source making it easier for donors
CONSit does not feature amazon pay
Reason for choosing Fundraise Up
n/a
Vendor Response
Thank you, Esteban! Rest assured we will stay on-top of the payment option trends. Currently, AmazonPay is not often used by non-Amazon platform (and therefore not supported) by Stripe, but when it is added by Stripe, we will add support for this for sure! Thanks again.
Replied March 2020
Jessica
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Best Donation Platform!
We love using FundraiseUp for our doantion management! We utilize FundraiseUp for all of our donations through our website and they are amazing! Their elements are phenomenal and their AI technology is 100 steps ahead of other services!
CONSThere are no cons to fundraiseup! Run, don't walk, to sign up with their service!
Sandra
Non-Profit Organization Management, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2020
Fundraise Up for Local Youth Focused Nonprofit
I loved delpoying this platform for my campaign. It is easy to use and was fun to set up.
PROSI like how it looks. The buttons are clean and easy to understand. I also liked how easy it was to integrate into our website and social media.
CONSI was very pleased with it. I got a few complaints about the way it captured data i.e. there were too many screens/steps.
Vendor Response
Thank you for your review! Regarding "too many steps", we've found in our testing that the step-by-step is much more effective. In fact, most steps after the donation are optional -- so the donor *could* leave the process at any time without risking that the donation doesn't happen.
Replied July 2020
Anthony
Non-Profit Organization Management, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
ONLINE DONATIONS SOLVED!
Fundraise Up enabled us to take online donations without problems and to be GDPR compliant. They have turned administration into a dream as they issue all the receipts and thank you´s automatically. What´s more when we had a payment that failed to go through, they notified us of the donor right away so we were able to contact them and encourage them to sort out the problem with their bank. Due to Fundraise Up´s swift action, we were able to prevent that supporter from ceasing to support our charity.
PROSThe fact that it was so easy to install - we just gave the go ahead and they did all the work of installing it and making sure it worked properly.
CONSWe have been so pleased with the product and their service that I cannot think of any cons.
Vendor Response
Anthony, this is exactly the kind of thing we strive to achieve. Not only making it easy for the donor, but also the administration team. Thank YOU!
Replied August 2020
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Game Changer
FundraiseUp has been a game changer. I love the ability to receive recurring donations and all the automated thank you emails and receipts. It immediately elevated the profile of our organization and commands confidence of where a donor is investing their money.
PROSI did a ton of product demos to determine what my organization's first fundraising platform would be, and Fundraiseup totally took the cake. I am not tech-y at all, but my engineer [SENSITIVE CONTENT HIDDEN] is a rock star. She is so kind, helpful, and responsive. She walked me through all the back end to get the code working on Word Press and is always around to answer questions or sanity check. FundraiseUp is intuitive, easy, and really elevates the profile of our organization.
CONSI think the team made it relatively easy to implement the code into our website.
Vendor Response
Game changer. We couldn't have hoped for a better title to a review. Thanks so much!
Replied September 2020
Frank
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2020
Easy to Implement Fundraising Forms
Easy to setup and implement.
PROSFundraise Up integrates with Zapier and our fundraising software, Bloomerang. that is golden.
CONSIt is missing social fundraising piece or a Match piece. As a simple and easy to deploy fundraising software it is Amazing.
Vendor Response
Thank you for the review! We have peer-to-peer on the way later this year. Stay tuned!
Replied July 2020
Michelle
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
FANTASTIC
Fundraise Up is such an amazing tool that makes it easy for our supporters to give with whatever payment method they choose, and makes it easy to track and report on donations coming in. I absolutely love the features and elements, and I believe our donors love them too!
CONSThe only snag we ran into is due to our internal structuring, but the support we received from [SENSITIVE CONTENT HIDDEN] made it really easy to move forward.
Vendor Response
Michelle, thanks so much for sharing your feedback. I'm glad you're having a great experience with Fundraise Up. Sal and Casey are the best!
Replied November 2020