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Givebutter vs NetSuite

Givebutter vs NetSuite

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Overall Rating
4.8 (840)
4.2 (1688)
Ease-of-Use
4.7 / 5
3.9 / 5
Value for Money
4.8 / 5
3.8 / 5
Customer Support
4.8 / 5
3.8 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
February 10, 2025
February 13, 2025
Pros/Cons
  • Pros

  • I appreciate the beautiful user experience, the outstanding customer service, and the easy, intuitive way it is set up.
  • We are excited to dive further into the platform and maximize all of its features to help further our fundraising strategies.
  • The integration into our Bloomerang database has save us COUNTLESS hours of donation entry. I was thrilled to find it SO user friendly.
  • Cons

  • It is less intuitive to edit personal information and I got confused about managing different campaigns, and how to direct people specifically one campaign.
  • It was a little difficult for me to navigate the butter ambassador website.
  • It's definitely the more feasible choice to have it turned on, but beware if your donors don't notice it, they might come back to you very unhappy.
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  • Pros

  • Highly recommend this product. Very good customer support and fantastic value for the price.
  • I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
  • I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
  • Cons

  • I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
  • They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
  • The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2025

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
75 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos