Givecloud

RATING:

3.8

(4)
Overview

About Givecloud

Design-First. Delighted Donors. More Donations. Stop hoping for more donations. Givecloud is the most reliable way to generate the devoted, long-term digital support your mission deserves. Free-forever fundraising!
Attractive, modern, branded donation forms that donors love.

Givecloud Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Givecloud

4 Reviews

Heather

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Unbeatable Customer Service

They've been an excellent partner.

PROS

The people who support it!They are always willing to work directly with us to make product updates as needed.

CONS

User configurable reporting options would be nice.

Vendor Response

We love to hear that our software is untying the hands of world changers like you and your team.

Replied December 2022

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

All-in-One Approach

It has been mostly positive. I don't believe they have a massive support team and are based in Canada but they get back pretty quickly for support, all things considered.

PROS

The forms are very modern and clean looking. I love the ability to use the option to be able to have donors choose multiple funds at checkout. You could potentially have your whole website on this platform too. IT INTEGRATES DIRECTLY WITH DONORPERFECT!!!

CONS

I thought the embeddable form would look similar... IT IS NOT. Software like DonorBox is miles ahead in that regard. So, since I'm not embedding forms on my site... donors are taken to 3rd party givecloud site. I made it look similar in branding and hoped\ donors are not deterred.

Reason for choosing Givecloud

Like the forms better. More included (P2P).

Reasons for switching to Givecloud

GiveSmart had a strong in events but I felt was clunky for ongoing giving throughout the year. I doesn't integrate with Donorperfect.

Vendor Response

Thank you so much for sharing your thoughts, we love hearing about your experience. Our new fundraising forms are super modern AND embeddable on your current site -no redirects. If you didn't have a chance to see this fundraising form we'd love to show you.

Replied September 2022

Rosemarie

Higher Education, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2024

Think and Ask Questions

Still too new in using it to tell at this time.

PROS

I like that the donations are in real time and download to Donor Perfect.

CONS

What was supposed to be a seamless conversion turned out to be much more difficult.

Robin

Primary/Secondary Education, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2023

Good software to use for online payment processing; but not for larger events and more complex needs

Overall it's okay. I have gotten better at designing websites, although it still takes longer than I think it should. It's good and accurate as a donation processing tool.

PROS

I like the payment processing and integration with Donor Perfect. Donations are handled quickly and connect to Donor Perfect very fast.

CONS

The website/pages creation. If you do not have web design experience, the whole set up is rather clunky and takes a lot of time and patience to learn. There are many things I've had to chat with help about, and while it's great that they get me a quick answer, there are things about the designing process that should just not be as complicated as they are.