Giveffect Software

4.64 / 5 (33) FrontRunners®

About Giveffect


Giveffect is a cloud-based solution for nonprofits. Primary features include fundraising, volunteer management, nonprofit management, marketing, donor management, constituent relationship management and reporting and analytics.

The nonprofit management module allows users to automate admin tasks, data entry, tax receipts and thank you notes. It also provides pre-prepared tax receipt letters, donor solicitation emails and letters, thank you letters and reports. The fundraising module allows users to launch and manage a fundraising website. Users can create donation tiers, accept online donations and track donation progress.

The marketing and communication module provides email marketing tools, activity walls, photo albums and social media integration. Other features include online giving, wealth screening, a gift system, accounting, financial management, membership management and event management.

Giveffect is available in monthly and annual subscription pricing options. Support is offered via phone, email, live chat, account manager, FAQs, video tutorials and whitepapers.



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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of Giveffect

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(22)

4 stars

(10)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 33 reviews

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April 2017

Stephanie from LIFEDesigns, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

The best fundraising software available!

Before Giveffect, we were using BlackBaud Raiser's Edge, and no one in our office could use it well. Just to learn how to use it, our employees had to pay a large fee and go to a week long training seminar. It was not convenient, and that knowledge was lost as employees turned over. I managed to figure out how to use it myself, but wasted a lot of time. Training others on my team was next to impossible. During the initial demo, we could tell that Giveffect was leaps and bounds ahead of Raiser's Edge. With Giveffect, the software itself is very intuitive, and the provided free training video tutorials and webinars are really helpful. Even before those resources were available, it was so easy for me to just start using the system. I've since been able to set up my entire team using the system, and they've had few to no difficulties learning to use it. Our focus is now on building better relationships with our donors rather than fighting with a system to enter gift information. Giveffect has been absolutely wonderful for our team.

Pros

It's so easy to use. The capacity of this software improves about every 2 weeks when they release a new update to the system. It's grown exponentially since we started using it about 2 years ago. They now provide amazing resources: training video tutorials, webinars, a Facebook group page to network with other users, etc. They just keep upgrading the system and adding new features so regularly, I truly believe Giveffect can literally do anything you need it to.

Cons

Nothing really. The only downside for us is the price. Honestly the price is a great value for what you get, it's just a little high for smaller non-profits...but you can literally do everything you need to.

Response from Giveffect of

Replied April 2017

Love it! Thanks so much Stephanie!

March 2017

Kris from Big Brothers Big Sisters of Northwestern Michigan

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Giveffect.com Review

"By switching to Giveffect we have eliminated having to use multiple platforms to function. Everything was separate for us before and we basically were spending a ton of time moving between software, platforms and systems that didn't communicate well together and/or did not allow us present the look and feel of our agency. With Giveffect we can easily accomplish all of our tasks from one platform AND on the front end of things it integrates seamlessly with our own website! From the get go, Giveffect's customer service has been top notch - they've had an answer for every question we've had and their team is readily available whether it is through their online "Chat with Us" feature, via phone or via email. They also do an amazing job of listening to feedback and the needs of their clients then turning around and implementing updates which allows them to offer all of us a continually evolving solution. I can't even begin to explain the amount of time we now have available each day to focus our energies on the important stuff - the kids in our program and our mission. Highly recommended!"

Pros

Giveffect has consolidated our process for us and eliminated the need to use multiple platforms. The time savings for our staff has been huge! Also, the ongoing training opportunities, customer support and ever evolving aspects have been incredibly helpful and have allowed us to make our processes even more efficient. The software is also very intuitive and easy to use/understand. In addition, the team at Giveffect actually listens and evolves the software based on the growing needs of users and the clients we serve.

Cons

I have yet to have a negative thought about Giveffect.

Response from Giveffect of

Replied March 2017

Thank you, Kris!

March 2017

Kathleen from Helping Children Worldwide

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

So glad we changed to Giveffect, I wish we had done it sooner!

I looked at a lot of different systems and spent a long time trying to decide and they mostly had too little functionality. Giveffect was more expensive than what we intended to spend, however we felt like we were getting more for our money to bring so many processes under one roof and I was absolutely sold how the back end of the system talks to the front end. Saves us a lot of work every day, and also provides a higher level of accountability. As far as the campaign pages and website solution, they are so attractive. We used Razoo for individual fundraisers, which would be a manual upload and a higher rate for processing fees. We used Giftworks for our CRM and donation pages, very anti-intuitive system, difficult for donors to use and we got constant complaints from the donors. So to be able to create these really attractive campaigns on top of using the website builder has been great. We are already getting a lot of positive feedback from our board, supporters, and key volunteers. The functionality is so much better, being a cloud based system, GE is much more manageable because our old system was constantly freezing or shutting down. Also, the old system had really bad customer service, we could never get any questions answered and sometimes couldn't even get a response. Giveffect gets so much credit for having people there even on Friday night to help people with their chat support questions. I really like the chat support, you just hop on the chat box, explain your problem and clearly everyone over there knows how to solve your issue pretty quickly and its been so much faster and so much more efficient for us. Highly recommend this system for any nonprofit, especially if you need a website too.

Pros

Very good, friendly customer service, fast response time, forward thinking system, easy for donors to use, complete system includes CRM, campaign pages, email contact system, website and so much more.

Cons

It is more expensive than other softwares we looked at, but probably worth the price.

Response from Giveffect of

Replied March 2017

Thank you, Kathleen!

May 2017

Charleen from Big Brothers Big Sisters of Monmouth & Middlesex Counties

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Easy to use and perfect for our needs!

Pros

Prior to Giveffect we were using eTapestry. We felt eTapestry was antiquated and was not updating their service to keep up with the times and our needs. This is when we started looking at new software that could be a home for our data and our fundraising campaigns.

In terms of features, we really enjoy the look of the campaign fundraising pages we can generate in Giveffect and how modern and up to date, they look. We can also create these campaigns quickly and it doesn't cost us anything extra to create as many campaigns as we'd like. It is also really great to see all the feature updates and how receptive Giveffect is to ideas and additions to the system.

Giveffect has helped us with our Bowl for Kids' Sake campaigns as well. The ability to create teams is easy and user-friendly for our staff and the majority of our supporters.
Overall, Giveffect is a great piece of software to track donors and host campaigns. It has been a great experience and I recommend Giveffect to anyone looking for software

Cons

Minor bugs here and there that are addressed quickly. Duplicates not auto removed. Would love to see auto capitalization added when users add their own info in.

Response from Giveffect of

Replied May 2017

Thanks so much Charleen!

May 2017

Melanie from Big Brothers Big Sisters of Central New Mexico

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

We've used GivEffect since Dec 2015. It is the easiest CRM/fundraising software I've ever used.

Makes my job so much easier. The ability to customize letters, communications, campaigns saves me time. Also, it makes segmenting donors incredibly easy so that communications reach the right people at the right times.

Pros

It's so intuitive and easy to customize to your needs. There are no tedious forms to fill out to change or add fields, you can do most of it yourself. The campaigns are so easy to set up and easy to promote. Once your staff is familiar with the user experience troubleshooting is incredibly easy to manage. Donations come in with little to no issue. The team is so incredibly responsive and if we need something done differently it's almost always made available on the next upgrade. The tutorials are quick and painless to sit through and you can access them whenever you need to. Their webinar series is great and they do a wonderful job of keeping us up-to-date regarding changes, new functionality and upcoming tutorials and training.

Cons

There are a few pieces that are only available in the upper tier, which is a bummer. Also, the number of administrators we can have is limiting. The cost to add what we need is probably as much as moving to the next tier - which is slightly higher than we're prepared to pay right now.

Response from Giveffect of

Replied May 2017

Thank you Melanie!

April 2019

Krista from Foodlink

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

3.0

April 2019

Giveffect for a Food Bank Development Team

About a year in to our service with Giveffect, we trust our data much more. I pull reports every day and can rely on their accuracy. Our satisfaction with the software has gone up and down, but because of the efforts of their customer service team we are the happiest we've been to date. We look forward to its continued growth and development.

Pros

I love the easy reporting and the ability to create custom advanced queries to pull the information I need. I also love how a single donor can be viewed from multiple dimensions -- as a volunteer, major gift maker, and direct mail donor, etc.

Cons

My organization struggles with slowness on Giveffect, regardless of which computer we are using. Additionally, there are many functions we'd appreciate more development on. We submit feedback very often, but our suggestions haven't been implemented yet. Hopefully it improves over time!

March 2019

Olivia from Kids' Meals Houston

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Kids meals review

“We had a vital need for improvement in our online giving system and Giveffect delivered. We were not able to access important information before to ensure accuracy, but all of that has changed by switching to Giveffect. Also, combining volunteers and donors was a difficult and cumbersome process for us, we used pen and paper to gather information for our volunteers and members. With Giveffect we were able to decrease the amount of manpower used to gather information and expand our reach into the community and create efficiency within our staff.”

Pros

The ease of learning the software. It was all in real time. You can run a report and see it right there on the screen. I also like the birthday campaigns.

Cons

Sometimes there were options in the reporting tables that needed more training. But it worked out that chat support can help.

March 2017

Christine from Habitat for Humanity Capital District

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2017

Easy to use

Before we found Giveffect, we had been using a combination of eTapestry, Volunteer Hub, and Constant Contact. What jumped out at us was the ability to consolidate the donation and volunteer piece in one program. Our old systems were supposed to sync with each other but it was sloppy and didn't work that well in practice. W e were attracted to having one system to capture all that information. We did the research and decided that Giveffect was going to make our lives a whole lot easier. Giveffect has made our online donation flow simpler and more user-friendly, and its reporting feature is also much easier to use than eTapestry's. It has definitely saved us time because the information for our volunteers is already integrated with their donation history, which is a lot better than having to manually merge those records.

Response from Giveffect of

Replied March 2017

Thanks Christine!

April 2019

Heath from Iowa Valley Habitat for Humanity

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

April 2019

Iowa Valley Habitat for Humanity

The software has definitely given us a place to put all information. This saves us time and money in the long run.

Pros

I like how the software has components to serve volunteers and donors alike. We used to use multiple platforms for our volunteer, donor/constituent management and it is nice to have them all in one place.

Cons

Though the software has the ability to onboard, track, and report all organizational constituents, it is not easy to combine the campaigns. Currently, as far as we know, we are not able to have ONE campaign that tracks progress of an individual or group's volunteerism AND contributions.

November 2015

Kris from Big Brothers Big Sisters of Northwestern Michigan

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2015

Giveffect Review

If you have been able to see the Giveffect demo then I am sure you are feeling the way we initially did - it sounds too good to be true!! We had our reservations about it not being as simple as the demo we saw, being too difficult to transfer our database (which they handle by the way!!) and so on, but at the end of the day what they were offering to us was an efficient, effective and an up-to-date platform so we took the leap. By switching to Giveffect we have eliminated having to use multiple platforms to function. Everything was separate for us before and we basically were spending a ton of time moving between software, platforms and systems that didn't communicate well together and/or did not allow us present the look and feel of our agency. With Giveffect we can easily accomplish all of our tasks from one platform AND on the front end of things it integrates seamlessly with our own website!! From the get go, Giveffect's customer service has been top notch - they've had an answer for every question we've had and their team is readily available whether it is through their online "Chat with Us" feature, via phone or via email. They also do an amazing job of listening to feedback and the needs of their clients then turning around and implementing updates which allows them to offer all of us a continually evolving solution. I can't even begin to explain the amount of time we now have available each day to focus our energies on the important stuff - the kids in our program and our mission. Highly recommended!

December 2015

Rachel from