GiveGab Software


 

GiveGab is a cloud-based giving management solution designed for small and midsize nonprofits. It offers campaign and event management, contact management, donor management, peer-to-peer fundraising and crowdfunding management functionalities within a suite. An iOS app is available.

GiveGab offers fundraising management, which allows users to design responsive web pages for fundraising using default templates. Users can also manage manual entries for offline donations.

GiveGab also offers donor relationship management, which allows users to manage contacts and communications with the help of customizable outreach campaigns. Users can also manage the registration process for the events using customizable forms and discounts.

GiveGab offers subscription-based pricing and is available in three different pricing plans based on the number of features offered. The vendor offers customers online support via through its website. The product integrates with different business systems, such as MailChimp, Stripe and Heroku.

 

GiveGab - Campaign dashboard
 
  • GiveGab - Campaign dashboard
    Campaign dashboard
  • GiveGab - Donation widget
    Donation widget
  • GiveGab - Donations reporting
    Donations reporting
  • GiveGab - Donations
    Donations
  • GiveGab - Set up donations
    Set up donations
  • GiveGab - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

45 Reviews of GiveGab

Showing 1-20 of 45

 

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kathy from Bluheron Coaching & Consulting

May 2018

May 2018

Totally workable!

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Used it for 'Give BIG' event days. Super informative for donors, volunteers and supporters. Love that it visually displays donations "real time" and can track organizations with the most donors, individuals with the most donations, organizations with the most $$$ donated, etc. Visually appealing and easy for donors to navigate.

Pros

Designed for nonprofits. Excellent platform for fundraising. Tracks donations, issues tax receipts, manage your volunteer hours, send out marketing messages and more, more, more. Plus it is visually impressive and very professional. Superb for big community/statewide giving days. Measure donations as they come in and show leaderboards for various organizations or programs.

Cons

This is such a comprehensive platform it takes time to learn about all the bells and whistles. Being patient and learning as a team is highly recommended.

Review Source: Capterra
 

Stacey from United Way of Pioneer Valley

May 2018

May 2018

Throughout the whole Valley Gives process, I found this to be easy to use.

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Pros

The ability to create my own page. I like the fact that I could put in pictures and customize to my nonprofit.

Cons

I don't have any cons. This was the first time I have used the software and I didn't have any problems or concerns.

Review Source: Capterra
 

Deanna from God's Resources, Inc

April 2018

April 2018

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Pros

This was my first time using this site and I had no trouble at all.Easy to use, user-friendly, quick help when needed.

Cons

nothing

Review Source: Capterra
 

Caroline from Behavioral Health Network Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Easy platform to use and easy to access

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Easy platform to use for our Valley Gives event.

Pros

It's very clean and easy to read, not text heavy and is simple. The customer service response is very prompt. Thank you!!

Cons

Unable to have matching gift matched without manually assigning gifts. If I am wrong, please have someone contact me.

Review Source: Capterra

  Response: GiveGab, GiveGab

Date: May 2018

May 2018

 

Hi Caroline! On GiveGab, you can have a matching gift matched without manually assigning gifts. Please contact support@givegab.com for assistance with this or use our live chat feature (the blue chat bubble) on GiveGab.com to speak with someone right away. We're here for you! :)

 

Staci from Our2Sons

April 2018

April 2018

It was used friendly and I'm looking forward to using it for the future

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Pros

It was user friendly...the programs seem to have a lot of features that would be helpful to our needs. I would like to learn more about the options that could help build our page up.

Cons

Some of the content was hard for me to navigate as a novice. I needed a little more simplified instructions to direct me to where I should go to find practical examples.
Also had a little trouble figuring out how to download videos and pictures to different areas of
the page

Review Source: Capterra

  Response: GiveGab, GiveGab

Date: May 2018

May 2018

 

Hi Staci! Our Nonprofit Engagement Specialist would be happy to show you around the platform and familiarize you with all the features you have questions about. You can schedule time to speak with her directly on her calendar here: https://bit.ly/2jrJHMu

Thank you for leaving a review and we hope to hear from you soon! :)

 

Stephanie from United Community Options of Broward, Palm Beach and Mid-Coast Counties
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Used the platform for a Great Give event, took

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The end result was a really nice professional looking profile that enabled me to impress my supervisor with little effort.

Pros

The webinars, forums, toolkit and staff being available to chat are great! It was easy to pop info into the fields and have a nice end result come up! My supervisor was super impressed and went on and on about how much time and effort I must have put into it. ;)

Cons

Rather difficult to navigate as a new user; I'm sure that with consistent use it would be a snap.

Review Source: Capterra
 

Sharon from St. Mary School - Elyria, OH
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

GiveGab staff was helpful. We had our site set up within 24 hours. Thank you!

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The software met our needs for what we had to accomplish.

Pros

Provides the information we need in a useful format. We liked how we could customize the site to meet our specific need.

Cons

Would have appreciated verbal support. Messaging made set up more difficult. Need a way to see how the site looks before it goes live.

Review Source: Capterra
 

Deborah from Community Cat Coalition of Clark County
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

The software was very easy to use and intuitive.

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Accurate, timely and effectively reporting. Ability to fundraise with multiple fund raisers.

Pros

The reporting and ability to make the page our "own". Also liked the updates were real time which keeps the fundraising process exciting.

Cons

At this point I have no cons about the software. My issues was logging and forgetting my password but that is my issue!

Review Source: Capterra
 

Rosalinda from St. Gregory the Great Catholic School
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

The software was very user friendly. Customer support was very helpful.

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Pros

The live chat was quick to respond and always very helpful. It was easy to navigate the platform. I like that donors can see the status of a campaign and create teams. Visually, I like the way that photos/videos integrate into a campaign.

Cons

I wish that the administrator could select whether donors cover the fee as opposed to donors having that option.

Review Source: Capterra
 

Aga from Sierra Nevada College
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

easy to work with, great support, easy backend platform, limited availability to make custom changes

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Pros

user friendly, great support, having option for offline donation is great, professional look for end user, fast funds disbursements,

Cons

limited availability to make custom changes to the look of the giving page, no possibility to set up email notifications for every donation that comes in (only daily reports)

Review Source: Capterra
 

Kate from WNY United
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Set up was pain, but overall an easy, rewarding experience

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Pros

I Like the export CSV files options, easy to use once I got over the initial administrator issues.

Cons

Set Up. Administrator from previous years left and so I couldn't get admin access, had to contact customer support and they were helpful. It was a little harried at first and I contacted customer support a few times before I felt comfortable and was diving in. Also, we were using for Spring It On, not for any other fundraiser, however when you are not familiar with the software, it can be confusing when setting up with all the "campaign" "fundraiser" links on the left side of screen.

Review Source: Capterra
 

Silvia from NATURAL WOMANHOOD

March 2018

March 2018

Excellent support when needed

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Pros

Software is very friendly to users - easy to use. This is the first time I have used it and I enjoy it a lot.

Cons

I think it needs to improve the messaging system to donors, to fundraisers and others to be able to keep track of how many messages and answers you get from them

Review Source: Capterra
 

Helen from Holy Cross of San Antonio
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Interesting

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Great ideas and found myself thinking outside the box.

Pros

I find that you have very helpful resources guides in many areas. Also detailed examples of several templates .

Cons

Being use to just picking up the phone and calling in quick questions to a help line is something lacking .

Review Source: Capterra
 

Karen from The Center for Health Care Services

March 2018

March 2018

It was a very easy and simple process.

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Pros

I definitely liked the ease of sharing on social media in order to have my inner circle join me in making a donation.

Cons

There was a chat icon that I was not able to manipulate and move around. It would have made it easier if I could move the icon around.

Review Source: Capterra
 

Sonja from McKees Rocks Community Development Corporation

December 2017

December 2017

Easy to use and GREAT that online support is available immediately and not 24 hours later.

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Pros

Ease of use. Very intuitive. Loved having the toolbox available to make things easier on my end for marketing purposes.

Cons

I send out receipts using the software but have no idea what the receipt says or looks like for that matter. I would like to see more control over that.

Review Source: Capterra

  Response: GiveGab, GiveGab

Date: December 2017

December 2017

 

Hi Sonja!

Thank you for leaving a review. I wanted to let you know that you can customize your donation receipts on GiveGab, so you'll know exactly what they say before they're sent. Here's a support article that walks you through the process: http://bit.ly/2iVYL8L

If you ever have other questions, please don't hesitate to reach out to us!

 

Deborah from Saint Stanislaus School

December 2017

December 2017

It was easy and efficient to get up and running.

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Pros

Ease of use. Ability to navigate. Options for making the software "ours". Once I started working, I was able to have a completed product in no time! The interface is very user friendly so assistance was easy to find when I was having difficulty with some of the features

Review Source: Capterra
 

Sasha from Alley Pond Environmental Center

November 2017

November 2017

Used GiveGab for my Giving Tuesday campaign! It made it so easy for my donors to give!

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Visually it's great looking, but it's also super easy to use! There are no barriers to giving! I found having a single place to donate with levels resulted in greater giving.

Review Source: Capterra
 


November 2017

November 2017

I am a new consumer of GiveGab services.

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Pros

The software UI/UX is very easy to comprehend / follow. The donor management and fundraising features are excellent. The integration with social media is a blessing.

Cons

Nothing major comes to mind. The software is superb! My only criticism would be aesthetic or UI related, specifically: the navigation bar on the #NYGIVEDAYS profile pages, as it currently stands, does not feel consistent with the rest of the site, in terms of look and feel.

Review Source: Capterra
 

Tara from Cedar Lake

October 2017

October 2017

Very user-friendly platform that was able to perform all of our needs and then some.

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Pros

Helpful hints as well as live chat. It was easy to navigate the platform. When there was a question, live chat was very responsive.

Review Source: Capterra
 

Bobby from The Louisville Orchestra
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Excellent. Can't imagine a smoother experience.

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It allowed us to efficiently communicate our Give for Good Louisville message to our donors, making it easier than ever for them to connect to us.

Pros

The ease of use and customization make the software experience a breeze. I can't imagine a smoother process.

Cons

Designing our donor page could've been the slightest bit more intuitive when it came to previews/nailing our page down to our exact specs, though this is a MINOR gripe.

Review Source: Capterra