GiveGab vs Neon CRM

GiveGab has 438 reviews and a rating of 4.59 / 5 vs Neon CRM which has 469 reviews and a rating of 4.38 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

GiveGab

Neon CRM

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.59 / 5 (438)

4.38 / 5 (469)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

September 3, 2021

October 11, 2021

Pros/Cons

Pros
It's a great platform. It looks great and it's easy to use. I like that after all the work we put into creating the page that I can use it for different initiatives.
No Issues, easy to follow directions! I found the software very easy to follow and I would recommend this to other!

Cons
There seemed to be a glitch in the system when the giving page did not work for about 30 minutes at the start of the giving day but was wonderful otherwise.
There is nothing negative that jumped out at me while using this software.

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Pros
I love having all our data in one place! Also having an app that allows me to get contact information after hours is extremely helpful as well.
I love how easy the main interface is to use. It is also very easy to get in touch with customer service when you need direction learning how to use a new feature.

Cons
Managing this system is almost a full time job. The data upload process was complex to say the least and unless payments are processed through Neon, the continued data entry can be quite tedious.
there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative.

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Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Giving Day Product: With our commitment to regular feature updates, live chat support, and access to peer-to-peer fundraising and matching technology, you can maximize awareness, engagement, and donations for your community, school, or organization.

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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82 Recommendations

Downloads and related articles

Pricing Guide

2020 Nonprofit Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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