SmartSimple Software

4.43 / 5 (23)

Our advisors have recommended this product 1 time in the last 30 days

About SmartSimple

SmartSimple is a cloud-based platform trusted by foundations of all sizes, Fortune 500 companies, and governments to create greater efficiencies in their funding processes and enrich their impact story. Key features include end-to-end grant program management, CRM, board meeting & events management, fund & budget tracking, automated workflows, enterprise-level security, reporting & analytics, as well as built-in impact measurement and AI/machine learning capabilities.

SmartSimple helps grantmaking organizations stay on top of everything from correspondence with applicants to monitoring budgets and reporting, eliminating hours of paper shuffling and administration. No two funders are alike. That’s why SmartSimple's platform comes with the fle...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

23 Reviews of SmartSimple

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(13)

13

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

March 2019

Price from Montana Healthcare Foundation

Verified Reviewer

Company Size: 2-10 employees

Industry: Philanthropy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

March 2019

Versatile Software for Managing Many Processes

Pros

SmartSimple can be configured in so many different ways to manage any process. I like that we can use the same platform to manage our grants and contracts. The workflows are a great feature for moving items through our process. Once you are comfortable configuring in SmartSimple it is easy to adapt forms to many uses. The SmartSimple team is great to work with and they really care about their clients.

Cons

Creating workflows is complex. They are such a powerful tool but it is challenging to build them without support. Since the platform is so configurable there are often many solutions to a problem and depending on who you are working with you may get a different solution which may not be the most efficient approach. Configuration can be intimidating since there are so many features available. It is important to have a system administrator who is comfortable with basic coding.

March 2019

June from Chicago Sinfonietta

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

SmartSimple - innovative technology making top grades for its grant making software GMS360

SmartSimple GMS360 has enabled our foundation to move from paper process to a cloud-based digital solution. SmartSimple developers worked with us closely to customize an excellent system which allowed us to manage our grant making processes and workflows more easily. Contracting is now a breeze and highly secure, automated configurations eliminate manual staff tasks saving time, and our external users find using SmartSimple pretty intuitive. We are excited to add on other components which will help our program team organize their work in the field, track collaborative interactions, and house a library of documents and materials for sharing. Most importantly, the SmartSimple team promotes strong relationships with their clients. They are dedicated to continue to improve and expand their software based on client feedback and needs, and to provide excellent support coverage.

Pros

I especially like the newly designed user interface upgraded in the past year. It's clean, simple, professional, more intuitive and aligns well with our website branding.

Cons

As someone who moved into a system administrator role with no previous experience in a cloud-based system, it took awhile to learn system configurations. GMS360 is a very robust system with a lot of features. If you're not tech savvy, the learning curve can be steep and challenging.

November 2017

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2017

Positive relationship with an agile, dynamic vendor

Well, I just ate.

Pros

Very configurable to meet our ever growing, dynamic environment that calls for quick, responsive solutioning.

Cons

Challenges with the software are found with determine the nuances to utilize all functionality of the system. SmartSimple has so many areas of opportunity, but the creation of fundamental understanding takes time.

June 2017

David from USADF

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Highly flexible platform to model business processes, workflows, and notifications.

Automation of transactions through integration; increased management visibility into critical business processes, greater productivity through process standardization and centralized data access.

Pros

Great for business process management, data collection and retrieval, report generation, configuration options, security controls, and ongoing platform improvements. I appreciate that a non-programmer business analyst can configure and adapt the system to meet most all internal business process models and needs.

Cons

Would like to see additional features to support forms import capabilities and standard excel like budget management capabilities.

Response from SmartSimple Software

Replied August 2017

Hi David, I just wanted to take a few moments to thank you for submitting a thoughtful review. It's always valuable to receive feedback and hear from our client base. Most of our enhancements are as a direct result of feedback from users like you. Let's connect to further discuss your ideas on the additional features you mentioned. Regards, Eric Lauer, Director of Customer Experience

June 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2018

SS continues to get better and better!

Pros

The biggest appeal for GMS360 when we signed on was that it offered so much potential for the development of an excellent multi-faceted system to serve our foundation's overall needs moving forward. I was also taken by the ethical and moral values of the founders to fulfill their goals in providing high quality, cutting edge technology solutions to help their client's achieve their purpose and goals. This relationship trust was major in our decision on choosing a company we knew we would have a longtime relationship with.

Cons

I did not like how much the system had to evolve over the last 3 years in order to provide the functionalities that we needed. I still think better solutions are needed to create end user reports for presentation. The vast improvements in the past year in design, navigation, and configuration tools have made me feel better about all this!