SmartSimple GMS360° software


16 reviews(4.5/5)
16 reviews(4.5/5)

GMS360° is a cloud-based grant management solution suitable for small, midsize and large enterprises. Key features include grant management, event management, contribution tracking and event-based alerts and reminders.

The grant management module provides a self-service portal for grant managers from which they can keep a track of contributions made by their employees or corporate givers. Contributors can also set up a personalized account through which they can record their contribution history, view upcoming events and keep track of promises made. The solution also offers user configurable forms, grant documentation templates, payment schedule management, audit trails and reporting features.

The program management module allows organizers to manage invitations and send invites to employees. The meeting management module allows users to create meeting documents, agenda and attendee rosters as well as helps to record meeting minutes. GMS360° offers integration with GuideStar, Signority, Google Maps, Google Insights and more.

It is available on a monthly subscription basis. Support is offered via phone and email.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

16 Reviews of SmartSimple GMS360°

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  • Verified Reviewer

    June 2018

    SS continues to get better and better!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The biggest appeal for GMS360 when we signed on was that it offered so much potential for the development of an excellent multi-faceted system to serve our foundation's overall needs moving forward.

    I was also taken by the ethical and moral values of the founders to fulfill their goals in providing high quality, cutting edge technology solutions to help their client's achieve their purpose and goals. This relationship trust was major in our decision on choosing a company we knew we would have a longtime relationship with.

    Cons

    I did not like how much the system had to evolve over the last 3 years in order to provide the functionalities that we needed.

    I still think better solutions are needed to create end user reports for presentation.

    The vast improvements in the past year in design, navigation, and configuration tools have made me feel better about all this!

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Mustapha from Ontario Centres of Excellence

    Number of employees: 51-200 employees

    April 2018

    The block party was overall great, especially for the client demo.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Upgrading existing features on the system and introducing new ones through the regular upgrades.
    The system is flexible in term of the configuration. Most of the time there is more than one way to configure something on the system.

    Cons

    Sometimes, some enhancements take a lot of time which might not be convenient in some cases.
    Also, transitioning to new features for an old system might be a bit challenging, maybe if Smartsimple could come up with a way to help its clients to make that transition a lot easier and smother, that would be very helpful.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Jen from City of London

    April 2018

    We have had a really great experience with SmartSimple and have been a client for the past two years

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to customize the program is one of the greatest assets of the program. It adapts to your business processes in a way that doesn't require you to change existing practices and procedures.

    Cons

    Not applicable. We have really enjoyed using the product and will continue to build more programs into the system!

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Kim from Bader Philanthropies

    Number of employees: 11-50 employees

    April 2018

    Easy to learn; however there are a lot of items and features to learn. Sometimes overwhelming.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Grantees receives their payments faster. We receive our reports and contracts quicker. Less manual work. Automated checks and balances.

    Pros

    I love the flexibility and expansion capabilities of the software. Love all the workflows and automation to help reduce manual work.

    Cons

    If there was an update to make pulling variables into templates , workflows, etc. instead of writing a syntax. I can never find the right syntax.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Nestor from The Chicago Community Trust

    April 2018

    My experience has been satisfactory overall. Flexible system.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to customize and shape to our needs is great. Flexibility of its use. It has definitely helped streamline processes that would slow our operations greatly in the past

    Cons

    Due to its flexibility it can create lag based on the extreme customization done. Having most of my experience in classic mode, it appeared not as intuitive as expected. Reporting tools could be improved.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Mel from Harrington Discovery Institute

    November 2017

    They've been great at applying their technical expertise to making our business more efficient.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SmartSimple has drastically reduced the time it takes to complete tasks. Being able to complete what once were sequential tasks concurrently with the press of a button has made us more efficient and also reduced human error. We are constantly looking at ways to incorporate the tool into our daily activities and we look for ways to improve our processes.

    Pros

    The ability for a non-IT user to make configuration changes. There is always a good transition when there are new upgrades and I have yet to have an issue when the system is upgraded. I like the simplicity of the portals and the user interface.

    Cons

    Not having a back button/previous page button within the system, which can sometimes extend the time it takes to make configuration changes. Not having the option to apply changes in the backup system to production while in backup.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    November 2017

    Although, a new user that experience has been good so far.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Efficiency gains are at the top of my list of pros. I also like the look of the white paper design....

    Cons

    The report functionality needs some work. I wish they also had a out of the box software. The wiki could also be worked on.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Angelina from Harrington Discovery

    November 2017

    SmartSimple makes our day to day processes more streamlined and efficient.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Makes daily operations more efficient.

    Pros

    I like how configurable it is, and that whenever we identify a problem or a need we are able to implement the solution in SmartSimple.

    Cons

    Sometimes it is too customizable and nuanced. There is often room for error. It can also be difficult to find what I am looking for within the system.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Celeste from Georgia Family Connection Partnership

    Number of employees: 11-50 employees

    November 2017

    The use of SmartSimple's GMS 360 has revolutionized our grants management processes in many ways.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Having a grants management software that is easy to configure and continually improving has enabled us to elevate our processes and streamline our contact information management and reporting protocols, which makes it easier for our grantees to ultimately get back to their work with an easy reporting experience.

    Pros

    We particularly like the various user portal options, configurable options for every single application and object, and the premium support option as well as easy ongoing improvements.

    Cons

    We dislike the workload that testing causes for our staff, but we understand that this is necessary with all software because a positive user experience is very important to us.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dorothy from The California Endowment

    November 2017

    We are in the implementation stage so I'm looking forward to the change of the grant database.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the software being integrative, functional, and efficient. It's good that you don't have to change different applications to use the system. I also like the split screen functionality.

    Cons

    Exporting data out of the system doesn't have all information intact. Also, a lot of options for design is hard to decide how to simplify the design.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Susan from The California Endowment

    Number of employees: 51-200 employees

    November 2017

    We're in the implementation phase, but very excited to work with a new platform soon.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to follow instructions.

    Pros

    From what i heard running reports and tracking dollars better. Currently, we use several programs to track our spending.

    Cons

    Can't say, but I learned yesterday if you build a report and want to delete one of the columns from the various data sets,you have to move to the end in order to delete.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    November 2017

    SmartSimple allows my clients to efficiently manage their grants in a way they could not before

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The flexibility of the system and the simple user-interface. Another pro would be that it's highly configurable for our clients to meet their needs.

    Cons

    It could be a little "prettier". The organization of the settings could be a little more manageable.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    November 2017

    Positive relationship with an agile, dynamic vendor

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Well, I just ate.

    Pros

    Very configurable to meet our ever growing, dynamic environment that calls for quick, responsive solutioning.

    Cons

    Challenges with the software are found with determine the nuances to utilize all functionality of the system. SmartSimple has so many areas of opportunity, but the creation of fundamental understanding takes time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ramkumar from Ontario Trillium Foundation

    Number of employees: 51-200 employees

    November 2017

    We are glad to have right product for our Grant Management.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to configure most or all of the features with very minimal code knowledge.

    The ability to deployment changes under tight timelines due to the ease of the configuration option is great.

    Cons

    There is really nothing that we like with this product. The user experience has been one of our focus and glad to see that the SmartSimple developers are now addressing it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mark from The Wallace Foundation

    June 2017

    Hard to build user interface that meets all our workflow/reporting needs w/o becoming system expert.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Its flexibility and its complexity which means it can accommodate most of our workflow needs and querying needs

    Cons

    Its slow response time and the shear number of clicks needed to accomplish simple system tasks; the "behind the scenes" functionalities for building the workflows, the screens, the reports - in short the setup portion of the software is complex and difficult to learn

    Review Source: Capterra

    Response: SmartSimple Software, SmartSimple Software Inc

    August 2017

    Hi Mark, thank you for taking the time to write a review. As we believe deeply in a client-centric approach, receiving feedback directly from our user community is the best way to improve our platform. A key focus in our current development roadmap is to enhance our administrative screens and increase efficiency for users performing system administration and configuration tasks. This began in our May 2017 upgrade and will continue on an ongoing basis. I'd be more than happy to connect and walk you through these enhancements. Also, please attend our upcoming August 2017 upgrade webinar where I'll overview our latest platform functionality and enhancements. Regards, Eric Lauer, Director of Customer Experience

  • David from USADF

    Number of employees: 51-200 employees

    June 2017

    Highly flexible platform to model business processes, workflows, and notifications.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Automation of transactions through integration; increased management visibility into critical business processes, greater productivity through process standardization and centralized data access.

    Pros

    Great for business process management, data collection and retrieval, report generation, configuration options, security controls, and ongoing platform improvements. I appreciate that a non-programmer business analyst can configure and adapt the system to meet most all internal business process models and needs.

    Cons

    Would like to see additional features to support forms import capabilities and standard excel like budget management capabilities.

    Review Source: Capterra

    Response: SmartSimple Software, SmartSimple Software Inc

    August 2017

    Hi David, I just wanted to take a few moments to thank you for submitting a thoughtful review. It's always valuable to receive feedback and hear from our client base. Most of our enhancements are as a direct result of feedback from users like you. Let's connect to further discuss your ideas on the additional features you mentioned. Regards, Eric Lauer, Director of Customer Experience

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