--- title: "Graduway Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Graduway. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Graduway is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/graduway-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Alumni Management Software](https://www.softwareadvice.com/nonprofit/alumni-management-comparison/) / [Graduway](https://www.softwareadvice.com/nonprofit/graduway-profile/) / Graduway Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/graduway-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/graduway-profile/alternatives/) # Graduway User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 133 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.2/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 68 reviews (51%) - 4 stars: 55 reviews (41%) - 3 stars: 10 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I appreciate that he keeps reoccurring appointment on the rotation of his calendar to meet with me, review new product enhancements, and to discuss my school's success on the platform. - In addition to the directory, we have been able to engage students and alumni through mentoring and group connections as well as promote our events through the system. - The functionality with social media makes registration for users a breeze, and it is extremely user-friendly. ### Most mentioned cons - However, it was not chosen, because although it is a good platform, it has less functionality than the competitors and has a relatively high cost. - It is a well-built product, but it lacks many features that already exist in competitors. - We don't have the budgets that large universities do. ## Graduway customer reviews Showing reviews 1-25 of 133 (page 1). ### I love our Graduway platform. It has brought our alumni relations platform into the 21st century - Overall rating: 5/5 - Reviewer: Russell J. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An engaged and re-invigorated former pupil platform that attracts alumni on a global scale and encourages them to interact and respond. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Our Graduway platform is engaging and sticky and encourages users to interact on the site. They post photos and message each other independently. #### Cons The UK searching fields by location are ridiculous - there are thousands of towns on there listed that I've never heard of - too many to make it of any use... It would also be useful to have the 'work' filter in the invite and message function too. --- ### Highly recommend! - Overall rating: 5/5 - Reviewer: Alyssa P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered The customer service experience with Graduway is top-notch. Our account manager,[SENSITIVE CONTENT], is friendly, accessible, and knowledgeable. I appreciate that he keeps reoccurring appointment on the rotation of his calendar to meet with me, review new product enhancements, and to discuss my school's success on the platform. Additionally, there are always opportunities for professional development to learn how to make the most out of the platform. This is something that sets the company a part from others - they truly take the time and work hard to build relationships and ensure the happiness of their clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is a "one-stop shop" for all your alumni management needs. The functionality with social media makes registration for users a breeze, and it is extremely user-friendly. The company is also always making improvements and enhancements, and their support team is extremely responsive, efficient, and professional. #### Cons Integration was a breeze and there are many different ways to pull data from the system, although sometimes the reports (in the form of excel) are a bit overwhelming to review and analyze. #### Reasons for choosing Graduway The availability of professional development and learning tools available, customer support, and the technological advancement / overall capabilities of the product --- ### Easy platform for pushing information to alumni. Could be more customized but otherwise good. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Alumni are able to engage with one another and get more information from the school all in one email. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The weekly digest is a great way to aggregate info and send it to all alumni. The job posting feature is fantastic and provides a great way for alumni to share job opportunities, as well. The updates section is a nice feature but lacks the ability to sort into categories. The events page is a great place for the school to update alumni about events without sending another email to their inbox. #### Cons The software isn't as customizable as other softwares that I've used. For example, in the posting section, there isn't a way to create categories for posting. It would be great if alumni could tag the post with a category (mentoring question, general question, etc.). Plus, when people reply to the post, it doesn't ping you or let you know a reply was received. You have to rely on logging in to see if you got a reply. The reply doesn't show up on the next news digest, which would be helpful if it did. --- ### A platform I'm proud to provide to my network - Overall rating: 5/5 - Reviewer: Yesh P. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Where to begin? The customer service is top notch! I don't think of Graduway as a vendor, I think of them as a partner in my work. Not only have they ensured that what I'm presenting to my network is beautiful and user friendly but they are always innovating and sharing best practices so that our users can get the most out of this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is beautiful and intuitive to use (as an administrator and as a user). Every time I share the platform with someone new they say, "wow" and get what we're trying to do immediately. #### Cons This is tough to say because as soon as I come up with something new that I want the platform to have, the team tells me it is already in progress and within months, we have it. #### Reasons for choosing Graduway The company had so much more to offer by way of innovation. It was clear that they were building momentum and not only keeping up, but leading the way on virtual community management. --- ### Implement this platform immediately - Overall rating: 5/5 - Reviewer: Patrick S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent, fantastic, and superb. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If I have to limit my response it would be the support of the Graduway staff. They are super responsive and extremely knowledgeable about their product. Another pro, is they always seem to be improving the product by adding functionality and I believe they really understand their user and their needs. This product really has everything that we need and would want to virtually engage our constituents. They also prepare marketing to help us reach our audience. They want us to be successful. #### Cons 2 things: first I wish that there was some functionality that would allow our users to post on Graduway and then instantly post that same thing on LinkedIn or another social platform. #### Reasons for choosing Graduway Connect syncing with Raisers Edge. Plus additional functionality and ease of use. I can't remember specifically what those other functions were but it made a difference. --- ### A fantastic platform for both alumni and students; very strong cultivational tool. - Overall rating: 5/5 - Reviewer: Kevin S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Survey software, yes? That's what I'm referring to...........when I logged in with Linkedin, it populated under another person's profile. I finally realized that after about 10 times of attempting to get the "submit" button to process my responses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly platform emulating popular social media type utilities. How the system messages one when messaging activity takes place; useful for content control and use for incoming messages. #### Cons Lack of video capabilities (know it's coming- can't wait). Set template (non-adjustable) format for the landing page. --- ### It has made a huge difference to our alumni engagement efforts by allowing members connect anywhere - Overall rating: 4/5 - Reviewer: Bunmi A. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easier alumni engagement and member data managment #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Online access for all members worldwide Ease of management and updating of member data Customizable newsletter #### Cons Inability of members to advertise or market their products or services on the platform Homepage is too crowded Information provided on members not enough --- ### Easy and Intuitive Platform for Alumni Engagement - Overall rating: 4/5 - Reviewer: Torrey K. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My favorite feature of the Graduway platform is the Directory. It makes it so easy for our alumni to find former classmates or find people who can help them with their next career steps. It also is great for our Alumni Relations team to reach out to relevant alumni for career or networking events! #### Cons Currently we're unable to change user profiles ourselves if alumni sign up using incorrect information - but I believe this is changing soon. --- ### Great Product - - Overall rating: 5/5 - Reviewer: Peter C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the opportunity to have a specific portal for alumni to connect with the school specifically with the opportunity to connect with younger alumni and offer help and mentoring. #### Cons I like the overall product, but would like new fatures and options to be offered quicker. #### Vendor response Dear Peter, thank you for your positive review. Graduway has started (September 2018) rolling out the next generation product. This product update has a completely new, even more intuitive, user interface and many new features. We look forward to having you on board the new platform soon! Replied August 2018 --- ### We had some difficulty with the customization however now all is well. - Overall rating: 4/5 - Reviewer: Sedef G. - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The features and functions are very good. It really serves the needs for developing a community among alumni. Our current contact person really changed our experience with Graduway, she is knowledgeable and effective as well as ready to help gladly for any issue we have. #### Cons There are small issues as a user. For example we still cant invite alumni via gmail, this should easily be possible. When you click like for a post you see a number indicating the number of likes. But right next is the unlike command. So at first glance it seems x number of unlikes. --- ### An application that helps you in your daily life - Overall rating: 4/5 - Reviewer: Ayoub E. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Problems represented in the difficulty of communicating with customer service and language, as for the benefits, they are many, including ease of use and that it is free to use, security and preserves your data better than many similar applications #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros What I admire most about the application is the ease of use, and the application mechanisms that help to understand the content of the application in an easy and smooth manner #### Cons The least thing I liked about the application is the difficulty of communicating with customer service, in addition to the lack of many languages --- ### The Graduway alumni platform gives our alumni an easy to use networking and engagement tool. - Overall rating: 5/5 - Reviewer: Tamie H. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a great way to connect with our alumni and, more importantly, for our alumni to connect with each other. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform nicely balances a way to communicate with alumni, with networking features, and engagement tools. It allows our alumni department to identify alumni who are willing to be involved and at what level from the point of sign in. The integrated e-newsletter feature that reaches participants and prospects is also a great way to regularly communicate with alumni for information and action. #### Cons There is very little I don't like. As with anything social, users should expect to invest time on keeping the platform updated and fresh, so participants have a reason to return and be active and engaged. --- ### Having the platform is good in we try to channel all our alumni communication and projects here. - Overall rating: 3/5 - Reviewer: Verena S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Offer our alumni the possibility to reconnect and interact (for example in interest groups) in a environment especially adapted to them. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Interesting features. For example the directory is a great tool for our alumni to reconnect. They can sign in with LinkedIn, which makes it very easy to use. It can easily be switched between the user and admin interface, which facilitates daily work. #### Cons Quite hard to precisely know, which and how notifiactions will be sent, so sometimes you'll have to create a fake account, to actually see it. Customization possibilites are quite limited (e.g. newsletter picks out parts of the webpage without the ability to adapt), adaption to client's needs is in, many cases, not possible (events are automatically deleted after event date, although we'd need the space for after event surveys etc., to create events for a closed group of selected alumni you'll first have to create a group with these profiles, then create the event in the group and then invite them by name etc.). --- ### The Must-Have Alumni Engagement Software - Overall rating: 5/5 - Reviewer: Kate C. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Graduway is a superior product from start to finish. The product, the team, the constant improvements ensure Graduway is heads and tails above the competition. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides a one-stop-shop for all things alumni relations related. Furthermore, the team at Graduway is always looking for innovative and intelligent ways to make the work of Alumni Relations professionals easier, more impactful and always value-add. The product is sophisticated and dynamic which is important when attempting to get buy-in from graduates. #### Cons There are no cons! Whenever we have encountered an issue, Graduway has quickly stepped up to resolve the issue and or provide a workaround. --- ### Graduway makes our alumni relations programme more efficient - Overall rating: 5/5 - Reviewer: Simon J. - Industry: Fund-Raising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered MGS launched the MGS Global Connect 15 months ago. During that time almost 3000 alumni have joined the platform including many new faces that have had little or no contact with the school for years. MGS have taken the credit for Graduway's work; our alumni feel that it is 'our' site and they are proud of it. The mentoring and job features have been particularly well received by our younger members. Interestingly, the most active users on the platform have been the over 65s. The most valuable aspect of the platform has been linked to the efficiency of our alumni relation and fundraising programmes. Members of the platform offer themselves as 'being willing to help' - they are declaring their support and love for our institution. This alone is a great metric of affinity and one that has enhanced our fundraising function. I thoroughly recommend the platform without hesitation and I am willing to talk to any prospective customer about my experience with Graduway. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Thank you Simon for the review. Replied April 2017 --- ### Very pleased with this software - looking forward to the launch of the next version later this year - Overall rating: 4/5 - Reviewer: Suzanna D. - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is very easy to use and presents an attractive platform for all of our users. The features, from job posts to the directory to the mentoring function, are all very helpful to our community. The news stories can all be hyperlinked to a different website, which makes the platform more dynamic and creates a link back to the College. #### Cons There are certain features that can't be customised to date or just need to be fleshed out more (my understanding is that the next version coming out this year will resolve a number of these issues): the newsletter only allows a feature article and then just pulls data (not news pieces) from the platform; there's no way to see the content of messages that have been sent; the available stats are minimal. --- ### As most things, it takes time to really get the most out of this. I still like its the potential - Overall rating: 3/5 - Reviewer: Teri B. - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Potentially, a very useful way to stay connected to our alums and have them connected to one another. The group feature is nice but we still need to promote that more. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the following features: Posting photos, info on alums, capturing interests, job feature . Automatic newsletter is nice as well. I also like the statistics it keeps for me. #### Cons We were under the impression it would serve as a more robust directory which it has not. This has been very disappointing to us and frustrating to previous users. It also does not logically locate alumni in the system and some are altogether missing. Many searches come up empty which is frustrating because I know they should at least be in the system even if the alum has not joined Westmont Connect. I also wish I could drive more alumni there for job purposes and that we could energize that function. Also.. we thought there was a stronger connection to Salesforce and want it to more seamlessly tie into Salesforce. Right now, what is updated in Westmont Connect is not automatically updated in Salesforce which creates a data problem. --- ### It has helped bringing our alumni community together in a more visual way. - Overall rating: 4/5 - Reviewer: Olaya G. - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A location for alumni, to visually track our growing network. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Statistics, photographs, links to current universities/companies, job posts. The fact that users themselves can create their own groups, etc. #### Cons Guiding videos of the different uses could be integrated into the platform, on the admin side. There should be regular reminders for alumni members to update their email addresses. Jobs section should include the possibility of internship/other opportunities since our graduates are from a high school and not a university. --- ### It's a wonderful platform to connect alumni who may have lost each other after graduation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Getting contact details of our lost alumni especially for my job at the Alumni Relations Department at UCT #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The events feature from our alma mater. Now I get the chance to see what events is the University of Cape Town holding since i do miss the emails sometimes. #### Cons The cluttered feel. Sometimes we do get lost in it especially in the Home Page. SO if we can get an option to customize the look and feel of it would be awesome. --- ### A good off the shelf platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is helpful as we seek to engage alumni and refresh their contact data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform is easy to get started as an admin and to signup for as a user. Additionally it has a great clean look that user will appreciate. #### Cons While there are often work arounds to try, it is somewhat difficult to customize exactly for your audience - the price you pay with something so easy to get going. --- ### A brilliant facility for widening and deepening alumni engagement - Overall rating: 5/5 - Reviewer: Matthew D. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered They've provided a platform which helps us to build community in a way that cannot be done offline; it will work hand-in-glove with our events programme when that re-commences post-pandemic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and set-up, despite the many and varied things that it can do. Customer service is outstanding. #### Cons Very little that we haven't liked so far. --- ### I find the platform very easy to navigate. - Overall rating: 5/5 - Reviewer: Adele K. - Product usage: Used weekly for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The fact that automatic newsletters are sent to alumni and I can control when it can be sent is convenient. #### Cons I cannot upload articles/documents to news items - which is really frustrating. I have to post it to our website first, and only then can I paste the link to the article on Graduway. This causes an unnecessary time constraint, especially if we want to post information immediately. I also don't think our Alumni click on the links and if they do so, they are redirected away from Graduway - which defies the purpose of the platform. Don't we want alumni to stay on the platform and interact with the content? Also the size limit of the photo's that are required for news items, is too small. This means that most of the time I cannot post the entire photo of a class graduation for example, a part of the photo is thus cropped out, which looks unprofessional. Sometimes it is difficult to toggle between the admin and user interface. --- ### very easy and accessible platform! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very simple way to connect with fellow alumni #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is a very accessible platform. Very easy to use, and simple but attractive graphic. You can easily find your way and identify fellow alumni and interact with each other. Definitely a good tool. #### Cons Not so much advanced functionality. After you sign up, there is not so much way to facilitate discussions. --- ### Love it! - Overall rating: 5/5 - Reviewer: Jennifer N. - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is very easy to use. I like the ability to send information to alums who haven't created a profile but have been uploaded to the pre-populated list. #### Cons When you delete a user, all of the photos they have uploaded disappear. I wish there was a way to keep them there. I am anxiously awaiting the new layout in FY18 since it is cleaner and not as overwhelming. --- ### Still pretty new. My customer service rep has been wonderful. There are a few glitches. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Intuitive - and a great way to outreach. Easy to customize and make it look as if it originated from my organization. #### Cons A few glitches in functionality (having to post a picture for an event). Possibly could use more insights available on folks viewing. ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/graduway-profile/reviews/?page=2) --- Graduway Reviews, Pros and Cons - 2026 Software Advice