Graduway vs ThankView

RATING:

4.4

(133)

Graduway has 133 reviews and a rating of 4.44 / 5 stars vs ThankView which has 213 reviews and a rating of 4.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (133)
4.9 (213)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 8, 2023
April 17, 2024
Pros/Cons
  • Pros

  • I like the simplicity of the software and it's ease of use for both admin and users which is important for Alumni relations departments where technological knowledge may be limited.
  • This platform is very exciting and welcomed by our Alumni. It has many features and exclusivity for our approved members.
  • Cons

  • The reporting (GA) functionality is very limited, there is not enough flexibility and manipulation on our end to edit or change things.
  • Quite hard to precisely know, which and how notifiactions will be sent, so sometimes you'll have to create a fake account, to actually see it.
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  • Pros

  • The ease of use with this product is by far one of the features I most enjoy.
  • This software helps to guide you through the best practices while also allowing you to be creative and display what your organization has to offer to donors, students and friends.
  • Cons

  • I haven't found anything that I dislike thus far. I've experienced a few technical glitches on the platform itself but nothing that a quick refresh wouldn't take care of.
  • A lack of integration with our Blackbaud Raisers Edge database, however this is something they've been talking about implementing in the near future.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos