About Greater Giving

Greater Giving is a complete suite of nonprofit event auction products and services. It is designed to streamline check-in and check-out processes while improving the overall experience for donors, staff, and volunteers. Greater Giving enables nonprofits to host live and silent auctions as well as accept online donations.

Greater Giving offers various packages to suit specific needs and budgets. The Event Package is designed to help manage all auction operations and year-round fundraisers. It offers features for online bidding, video streaming, text-to-donate, custom registration pages, post-event analysis, and more. Additionally, the Auctionpay feature (designed for live and silent auctions, golf tournaments, and galas) allows mobile payments to be processed s...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

50 Reviews of Greater Giving

Average User Ratings

Overall

4.12 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(18)

18

4 stars

(22)

22

3 stars

(8)

8

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 50 results

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Will make check-in a breeze

The benefits of Greater Giving include an easy upload and check-in process, a simple check-out process for auction purchases or donations, and a simple training for staff members.

Pros

The features of this products "go-time" make for a really easy event check-in. I've worked a variety of events with this software, most notably a large seated fundraiser. Everyone was able to check-in quickly and all the details needed by our check-in team were easily accessible.

Cons

The search function could be expanded on to assist better with misspellings or connections to other members (spouse names, etc).

October 2019

Monica from Virginia Hispanic Chamber

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2019

It is good, bu so hard to use and understand!

Overall the experience was ok. If 501 Auction had the same price as this one, I would go with 501 no questions asked. This one has a better price and better annual plan, but boy oh boy, it was hard to use!

Pros

What I liked the most was the price and the plan they offered us. It was considerably cheaper than other fundraising platforms and in the demonstration called that we had with them looked so easy and logical (beware!)

Cons

It is not easy to use AT ALL! It is super confusing to set up packages, import supporters, donors. Just building the website was a little nightmare. If it is your first time using this software make sure to have someone to hold your hand during the process. I really thought it would be easy to use, since I have worked with other fundraising programs before. Mistake! It took me a while to work around it and the tutorials didn't feel like enough to me.

Reasons for Choosing Greater Giving

Best price and plan

Reasons for Switching to Greater Giving

Price and annual plan (I had access to unlimited events at a much better rate)

July 2020

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

July 2020

More features this year...they seem to be focusing on Auctions

It's getting better as an auction platform. They recently added a lot more functionality and updated the look and feel. They are also doing a better job with training and calls, esp. they quarterly update calls.

Pros

We use Greater Giving for our online and in person auction. Auction software is such a niche market, we had to purchase this for fundraising purposes.

Cons

No longer use it for other fundraising since it was cumbersome and clunky. While they have templates there are SO MANY screens to click through to get the data you need.

May 2021

Mary from EP Events LLC

Company Size: 1 employee

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Visually Appealing and Functional Auction Software

Pros

Greater Giving is my preferred auction software - the main page is visually appealing and straight forward and the Greater Giving team continues to make updates that amplify the platform for virtual events (for example, their engagement center where you can embed a video). The thermometer view that can be shown during events to capture live donations is better than any others and that alone usually convinces my clients to use Greater Giving.

Cons

Greater Giving is not as affordable as other platforms and if my clients decide not to use it, it is usually because of the price - specifically because of the online auction add on. Greater Giving really corners the market but I wish it was less expensive so I could more fully recommend it to non-profits with less resources and smaller budgets.

October 2016

Ron from Arthritis Foundation

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

October 2016

Greater Giving: Great software for event management

We use Greater Giving to manage our Marquee events (galas, golf, wine tasting, etc.) - events that usually have an auction component and the staff, volunteers and constituents love it. I've personally used Greater Giving software for the past eight years and have never worked with a software vendor that is more in tune with their customer's wants and needs. They actually ASK for ways they can improve the product and LISTEN! I've seen our suggestions appear in product updates repeatedly over the years and they never stop trying to improve their product. We began using their mobile bidding service over the past couple of years and the staff and patrons love it. Their Go Time event night software is so easy to use I barely have to train volunteers on event night - the software just walks them through the check-in/registration process and makes check out at the end of the night a breeze. As previous reviews mentioned, their website and reporting areas are a little more cumbersome to use, but I know that they are working on that too - we've already seen some great advances in reporting with the latest software release. Greater Giving software and event support is outstanding - they are only a phone call away anytime, but most importantly on the day of your event and a LIVE person answers the phone who knows the product and can fix your issues and get you back on track in no time! They are fantastic. I would highly recommend Greater Giving to any non- profit interested in experiencing a great event management tool. This is one fantastic organization!

Pros

Ease of use, outstanding customer support, mobile bidding option/component, auctioneer features for a professional live auction, leader boards, smooth check-in/check-out event process, ability to e-mail receipt to patrons at check out, volunteers absolutely love it! Patrons are very impressed at the flow of the event when we move the event management to Greater Giving.

Cons

Reporting is confusing and needs work and they need to make improvements in the backend website creation process but we are able to get the information out of the system that we need and we have great looking, easy to use websites.