Greater Giving from Global Payments offers fundraising and event management solution for nonprofits across different industries.It is capable of handling complex requirements of an auction and fundraising company. The solution allows fundraisers to build event registration web pages, create auction catalogs, bid sheets, receipts, and send emails to constituents. Online auction support and mobile bidding functionality help event planners streamline bidding process and automate check-in sheets.

Greater Giving software collects sponsor, vendor, volunteer, and donor contact information at the registration desk and stores information in a software database for tracking, reporting, and communication. Event organizers can then create seating charts and assign tables to the attendees.

Greater Giving’s auctionpay module helps in managing and processing bid payments. Bidders can pre-register their credit card information upon check-in and swipe credit card post event to make final payments. The solution is available for a limited period free trial.

Dashboard
Dashboard

Dashboard

Donation pages

Donation pages

Gift matching

Gift matching

Manage supporters

Manage supporters

Supporter profiles

Supporter profiles

Reporting tools

Reporting tools

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8



37 Reviews of Greater Giving

Overall rating

4.0 / 5 stars

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Madi from American Heart Association | American Stroke Association

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Greater Giving

Overall great. There are occasional glitches but their customer support team is outstanding.

Pros

The auction and check in portion of the software are the most valuable. Allowing early and self check in for participants at events is fantastic and helpful.

Cons

This does not link to any of our other databases and we have to enter all information without any transfers

Review Source: Capterra

Ashley from MCF

Type of Nonprofit:  Other

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great auction platform

The customer service is very friendly and timely, the auction platform is superior to many others.

Pros

The auction portion of this product is really great. I've used this for many events and it is very efficient. Ticketed events are easy to set up, and you can really customize your event pages to your liking.

Cons

The reporting and export features work ok, but could be more robust. They have a mobil bidding platform, but that could also use more advancements as well.

Review Source

Jordan from Riverbanks Zoo and Garden

Type of Nonprofit:  Animal Welfare

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Essential for Fundraising!

Pros

This software is an exceptional tool for fundraising efforts. Event planners, auction chairs, and many more benefit from this software offering an organized and unique approach to fundraising. Mobile bidding, online auctions, and much more make this software engaging and easy to use from anywhere!

Cons

Initial use may be a challenge before you get used to the product. Learning curve for those that are not used to technology through mobile bidding and online auctions, however, the ease of use makes it easy to explain to a donor.

Review Source

Katie from Literacy Volunteers of Greater Hartford

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Greater Giving has helped make our event process easier.

Pros

It helps keep us organized when we plan for events and the online auction feature is fun to use and helps us raise more money then we could if we did it with paper bid sheets.

Cons

The reports are hard to use and hard to customize and the event website it limited in what you can do with it. I wish there was more flexibility in the design aspect.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Will make check-in a breeze

The benefits of Greater Giving include an easy upload and check-in process, a simple check-out process for auction purchases or donations, and a simple training for staff members.

Pros

The features of this products "go-time" make for a really easy event check-in. I've worked a variety of events with this software, most notably a large seated fundraiser. Everyone was able to check-in quickly and all the details needed by our check-in team were easily accessible.

Cons

The search function could be expanded on to assist better with misspellings or connections to other members (spouse names, etc).

Review Source: Capterra

Laura from GrantLinkX

Type of Nonprofit:  Philanthropic Foundations

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Greater Giving Event Software

Overall it is a still a great software that has great functions and so far is the best I have used to run a large silent auction 50 items plus.

Pros

The software purchase covers features dealing with ticket sales, silent auction bids, community partners, sponsorship purchases and can safely store credit card information. Also, if your organization hosts more than one event per year you can add several events and track for no extra cost and store all donor information for those events.

Cons

The ease of use of this program is lacking. It is a bit confusing to run reports. It also doesn't make it very easy to set a Max capacity for an event and have it close down automatically. Someone has to go in and do so, or at least this is the experience we found. Also, you can only attach one checking/banking account to the software so if you have two large events and two separate accounts for them in order to use the software without having to repurchase you must stick to the one account.

Review Source

Arthur from Covenant Technology Solutions

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

We use it for an annual auction event

It works perfectly for our client to do their annual fund raiser

Pros

It is now all done on a web page. This has been a large improvement over the older versions. It is quick and easy for our volunteers to use.
Support is excellent when you need it.

Cons

It can sometime time out when your are in a conference center wifi. Logging in can be confusing for volunteers

Review Source: Capterra

Matthew from Lutheran Family Services Rocky Mountains

Type of Nonprofit:  Other

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great Event Management Software

Greater Giving provides all the functionality we need at a very reasonable price. The event registration and check-in/check-out process is easy and much appreciated by our guests. Silent auction online bidding has become very popular, and we've seen a dramatic increase in the amount of money raised through the auctions.

Pros

Nice set of features for the cost.
Online auctions have been a tremendous benefit for our organization

Cons

Admin interface is sometimes difficult to work with, and could use a redesign. Reporting is also a bit cumbersome.

Review Source

Ashley from Roc Solid Foundation

Type of Nonprofit:  Human Services

Number of employees:  2-10 employees

Ease-of-use

Functionality

January 2018

Great for Fundraising Event Logistics, Bidding

Pros

The best thing about Greater Giving is the mobile capability that allows attendees at our annual gala to bid on silent auction items from their seats. We've yet to find this capability with any other fundraising software.

Cons

I'm a newer user and still getting used to the platform, but I'd love for it to be more user-friendly.

Review Source

Laura from GrantLinkX

Type of Nonprofit:  Human Services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Greater Giving Review

Like stated before Greater Giving is an amazing software and it makes it very easy to run your event through it. You are able to easily track ticket sales, input silent auction items, sell silent auction items, store vendor/partner information.

Pros

I love the easy access to those working with you (staff) and later for those using the Silent Auction feature the ease for those that sign up to be able to see the items and receive notifactions.

Cons

Overall it is a great product. There are a few kinks for example while adding your credit card via picture for those participating in the silent auction the information doesn't get put in exactly correct which causes for the process to take longer and the registration to be more difficult. At an event in which people are moving around and with an older crowd making the registration as easy and less time consuming would be more beneficial.

Review Source

Dan from The News-Review

Type of Nonprofit:  Other

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Software to make your EVENT the BEST!

I've used this for multiple events and can't say enough.

Pros

Easy to use, very user friendly, reconciles wonderfully, great bang for the buck, best affordable software out there to account for your fundraising event

Review Source

Shawn from Bivona Child Advocacy Center

Type of Nonprofit:  Human Services

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

GG review

Pros

relatively user friendly, basic functionality, good value for the low cost of the product, customer service was prompt

Cons

customer service answers varied in accuracy and helpfulness, software is somewhat clunky to use, dated looking

Review Source

Cara from Allentown Central Catholic High School

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Best Event Software Available

The software provided a quick and accurate recap of the money we brought in during our event.

Pros

Ease of use was great. Go Time interface for volunteers was a life saver!! The website was also a great tool for our Live and Silent Auction items.

Cons

No standard thank you letter with donations, sponsorship/ticket sales, and purchases in one document - very dissapointed

Review Source: Capterra

Nathaniel from St. Andrew Nativity School

Type of Nonprofit:  K-12 Education

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Great for events.

Would recommend.

Pros

We always use greater giving for our 5+ events a year. It's great for checking people in, and just about all the steps necessary to take when running events, before, during, and after.

Cons

Some of the nuances in processing payments can be a bit tricky, and are not intuitive when teaching others how to use the softeware.

Sylvia from Seattle Works

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Useful, But Clunky

Our organization used Greater Giving for many years to handle program and event registrations, ranging in size and focus. It can be difficult to set up and use but efficient once you have the information.

Review Source: Capterra

Cara from St. Stephen's School

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Too difficult for average volunteers

Greater Giving is very feature-rich. Too feature-rich for my needs, it turns out. We are a small private school and used Greater Giving for 2 years for an annual gala with an auction as well as a Fun Run fundraiser. I liked the flexibility to customize reports and printed materials, but the way it handled auction items was extremely time to consume. You are required to enter each thing as a single item, then create a package. It didn't matter if it really was a package of 2 or 3 items or if it was just one thing - everything had to end up a package. That basically doubled the amount of data entry for me. I found the program far too difficult to use with volunteers - way too much of a learning curve. I did really like the event-night software and found it easy to use, even with the volunteers.

Review Source: Capterra

Kiki from Medical University of South Carolina

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Greater Giving - really does give!

Our development office has now been using Greater Giving for a little over 2 years, after doing some extensive research and choosing it as the BEST option. This has given us the opportunity to use it for many different events more than once and across different departments/colleges within the medical university. Because it is web based, there are no restrictions on number of users and you can lock/unlock per event we have used it with select "third party" events- where all proceeds benefit us but the event is run by a group of volunteers and not a formal organization. It helped us streamline some of our functions for all our various events. It has also given us an opportunity to try some peer to peer fundraising. Other departments have now begun using it and others are now attempting events because this platform is available. We've found the ease of use in training our volunteers and interns a plus. The fact that almost anyone can be trained to create a landing page for ticket sales, auctions and peer to peer campaigns is a huge advantage for our organization. Go Time (day of event) process is another favorite aspect of Greater Giving. Overall we have been so pleased with both the customer support- some of our suggestions have even been incorporated in 2 upgrades since we've been using it! And they've actually lowered instead of increased the cost on Mobile Bidding (you used to have to pay per mb event and now it's a once a year cost) Not only are more funds raised, Greater Giving give us back time as well!

Pros

It's overall ease of use and convenience.

Cons

Some of the features are difficult to use/not up to par- peer to peer fundraising for ex.

Also the webpage/landing page building can be quite complicated and the tutorial isn't comprehensive enough. Same goes for the reports- we know that there are so many but the training just touches the surface.

Review Source: Capterra

Annemarie from Christian Brothers Academy

Ease-of-use

Value for money

Customer support

Functionality

October 2016

This software has brought our event to new heights!

Working with Greater Giving has enhanced our department, events and my job tremendously. We have used the software for several years now and have added mobile bidding most recently. Mobile bidding has increased our silent auction sales by 25% in just the first year of use and look forward to using it again and growing our revenue!

Review Source: Capterra

Leah from The Traveling School

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Made an impression on our guests!

Using Greater Giving Express Pay allowed our guests to have a more seamless experience at our silent auction. Guests commented on how easy it was to participate in all aspects of the event using their bid number and not have to worry about standing in a checkout line at the end of the night. I wouldn't go back to using anything but this! As a small nonprofit, we are always looking to save money, so the price tag is a hurdle - but once you think about the gained revenue because your guests are focused on giving and not worries about check out - the price is worth it in increased revenue.

Pros

Makes checkout seamless at silent auction event.
You don't loose revenue trying to hunt down someone who bid but didn't pay at the end of the night.

Cons

I'd love for it to be cheaper!

Review Source: Capterra

Jeniece from Maumee Valley Country Day School

Ease-of-use

Value for money

Customer support

Functionality

October 2016

I'm a Greater Giving Fan

We have used Greater Giving for several years to manage our online giving pages and our school's fundraising event. This year, we added the mobile bidding component. This was the second time we've used mobile bidding, the first with a different company. I was looking for a product to easily manage all the auction and mobile bidding steps myself. This produce was so easy to use. The customoer support throughout the event was wonderful, often responding the same day when contacted, always by the end of the next business day. We are most likely planning to use mobile bidding again at our event in 2017, and I am already considering ways to use what I learned at the last event to make this one even easier, all using the things I learned through using Greater Giving. We are a happy user. Thank you. I highly recommend this product for anyone looking to increase revenue at an event and enhance the experiences of the attendees

Review Source: Capterra