# Groop Software Reviews, Demo & Pricing - 2026 > Review of Groop Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nonprofit/groop-profile --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / Groop Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Groop 2026: Benefits, Features & Pricing Wondering if Groop is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Groop 4.5 [(12)](https://www.softwareadvice.com/nonprofit/groop-profile/#reviews) Pricing Starting at £20.00 per month ### About Groop Groop is a management system for individuals and groups working in public and third-sector bodies. Charities, voluntary organizations, and other non-commercial entities can use the software to improve administrative efficiency. The platform handles individual and organizational data, reducing the need for paper records. Data is used for efficient searching, sorting, and filtering to aid regulatory report generation and marketing efforts. Organizational communication is assisted by group chats and online video conferencing tools. The core functions are accessible via the dedicated mobile app. The software aims to facilitate community engagement. Groop includes communication tools and supports functions for secure document sharing. It helps coordinate and plan for events, conferences, or meetings. Invitations are handled, while recipient responses and attendance is tracked. The system collects and analyzes attendee feedback for evaluation and reporting. Wondering if Groop is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## Groop User Interface ## Popular Groop Alternatives Main Product Groop 4.5 [(12)](https://www.softwareadvice.com/nonprofit/groop-profile/#reviews) Ratings Breakdown - 4.08Ease of use - 4.50Value for money - 4.92Customer support - 4.0Functionality Pricing Starting at £20.00 per month Get Price Alternative Product [WildApricot](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/) 4.4 [(556)](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.33Value for money - 4.38Customer support - 4.19Functionality Pricing Starting at $63.00 per month Get Price Alternative Product [VeryConnect](https://www.softwareadvice.com/crm/veryconnect-profile/) 4.9 [(36)](https://www.softwareadvice.com/crm/veryconnect-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.91Value for money - 4.94Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [ClubExpress](https://www.softwareadvice.com/nonprofit/clubexpress-profile/) 4.2 [(516)](https://www.softwareadvice.com/nonprofit/clubexpress-profile/reviews/) Ratings Breakdown - 3.72Ease of use - 4.37Value for money - 4.57Customer support - 3.98Functionality Pricing Starting at $0.30 per month Get Price Alternative Product [Dash](https://www.softwareadvice.com/parks-and-recreation/daysmart-recreation-profile/) 4.2 [(31)](https://www.softwareadvice.com/parks-and-recreation/daysmart-recreation-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 4.20Value for money - 4.59Customer support - 3.94Functionality Pricing Available upon request Get Price Alternative Product [Daxko Operations](https://www.softwareadvice.com/membership-management/daxko-operations-profile/) 4.5 [(181)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.44Value for money - 4.49Customer support - 4.36Functionality Pricing Available upon request Get Price ## Groop Pricing and Plans Starting price: £20.00 per month Free Trial Free Version Basic £20.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Groop Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of Groop Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Assignment Management Attendance Management Attendance Tracking Automated Scheduling Calendar Management Chat/Messaging Commenting/Notes Contact Database Contact Management Content Management CRM Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discussions/Forums Document Storage Email Management Email Reminders Engagement Tracking Event Calendar Event Scheduling Feedback Management Filtering Group Management Live Chat Member Communication Member Database Membership Management Member Types Mobile Access Mobile App Moderation Personalization Real-Time Notifications Reminders Reporting & Statistics Scheduling Search/Filter Self Service Portal SMS Messaging Social Media Integration SSL Security Summary Reports Surveys & Feedback User Management Volunteer Management Volunteer Recruiting Website Management ## Groop User Reviews Overall Rating 4.5 Ratings Breakdown 5 58% 4 33% 3 8% 2 0% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.5 Customer support 4.9 Functionality 4.0 Have you used Groop and would like to share your experience with others? CM Chris M. Verified reviewer Civic & Social Organization 2-10 employees Used weekly for more than 2 years Review source Reviewed September 2019 Positive aspects for youth work, with some limitations. 4 Generally, it is positive, though we use it mainly for quantitative reporting Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: It's straight forward, relatively simple to use. Cons: Reporting is quite limited on this version, its good for quantitative numbers, though as a youth project the need for a qualitative report means that the functionality doesn't allow for us to use it in this way- trawling through the pages for narratives isn't as efficient as paper records. Sometimes the lag with the cloud can mean that data is missed, or pages refresh too slowly, which really affects the search function. Reasons for switching to Groop Funding for run-a-club was provided through a grant Vendor Response Thank you Chris for your review. It's an honour to support YPAC and the amazing work you do for the children and young people of Manchester. We have designed our new release from working with you and listening to feedback from all our of customers to improve the user experience and develop a more powerful platform. This includes new data input and data filtering functionality allowing much more advanced reporting and running of the qualitative date reports you require. The free update will be released very shortly and we will be contacting you directly to update your accounts. All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead! Replied September 2019 Read More HW Helen W. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Review source Reviewed September 2020 A really useful piece of software and EXCELLENT customer service 5 We run a bespoke service for LGBT+ young people for lots of different geographical locations, at different times, with different funding streams. All these factors can be a challenge for some software but not for Groop and the team who are constantly striving to improve and serve our needs. From the very outset Groop have been there for us. Thank you Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Number crunching is easy and the team are on hand to help if there is something i can't work out. This is the best part of the software. The people behind it want it to work for us and do everything i their power to make it do so. Something i have NEVER found with software before. Cons: If i don't use system properly (press save!) i can loose data. I am sure as i practice or use more with it this won't be an issue. Reasons for choosing Groop It does what it should and so do the team. Reasons for switching to Groop Inability/unwillingness to address or factor in our needs. Read More AS Annalisa S. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 2 years Review source Reviewed August 2019 Groop feedback 3 Ratings Breakdown 2 Ease of use 3 Value for money 5 Customer support 2 Functionality Pros: Ease of running reports Rep very supportive in running bespoke reports as required Cons: Cumbersome to input data, functionality to run be spoke reports does not exists, even though was told this would be operational early Summer 2019 Vendor Response Thank you Annalisa for your review. We have designed our new release working with you and listening to feedback from all our of customers to combat the limitations of the Groop legacy site. This includes new data input and data filtering functionality. The free update to the platform will be released very shortly and we will be contacting you directly to update your account, still on target for our Summer 2019 release date! All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead! Replied August 2019 Read More DA David A. Verified reviewer Performing Arts 2-10 employees Used weekly for less than 12 months Review source Reviewed August 2020 The end of administrife! 5 Groop has saved us hours of work on spreadsheets, email and trying to collect subscriptions from individuals. We have found the support to be first rate. One early problem was hunted down and fixed where other providers would have given up. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It was fresh out from a re-design and this made it one of the most effective user interfaces. We were able to control the way we managed our children and their guardians. Most of all the communication tools replaced endless emails, messages, and texts. Cons: We haven't really used the guardians facility because this would mean a record for a child and a parent instead of just one for the parent. Instead we use custom fields Reasons for choosing Groop Cost and features Vendor Response Thank you David for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. All release news will be available via our blogs and social - exciting times continue! Replied September 2020 Read More DN Dean N. Verified reviewer Individual & Family Services 11-50 employees Used daily for less than 6 months Review source Reviewed August 2020 Larne ymca 4 The customer service and after care when you have purchased the system is amazing! The staff are so friendly and always willing to help. This is one of the main reason why I felt comfortable investing a small charity money in this system. The company is willing to listen to feedback, suggest ways to solve your problem, assist when required or put it as part of a future development. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I find having all our data in one place amazing, the features that this system has to offer is something that can’t be found anywhere else. Having spent a few weeks at this stage using the system it is getting easier, the registration process is simple and we still have many aspect of the system to get up and running which will make our work easier. Cons: At first getting used to all that this system has to offer feels overwhelming but once you play about with it you will get used to it . Vendor Response Thank you Dean for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. All release news will be available via our blogs and social - exciting times continue! Replied September 2020 Read More eD esther D. Verified reviewer Civic & Social Organization 201-500 employees Used daily for free trial Review source Reviewed August 2019 A Timesaving Product at a great cost 5 I have the ability to communicate with our volunteers, invite to training, workshops. E&D information at the click of a button. know who is volunteering where . the possibilities are endless, looking forward to seeing the app Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: its so easy to use, reports are completed in seconds. It does what we need it to without it being over complicated. this is a bonus as people will use it as its so simple Cons: nothing so far, if I have had a query it has been resolved Reasons for choosing Groop we are a small not for profit organisation and the ethos and culture at Groop is a better fit for us. we also dont have fundraising as part of our volunteer programme and wanted a simple solution to our ad hoc methods of monitoring and collecting data. Vendor Response Thank you Esther for your review - it is nice to know that our hard work is appreciated! At time of writing, our app is in the final stages of testing and due to be released on both iOS and Android. All release news will be available via our blogs and social and will be communicated directly to you and all our customers - exciting times ahead! We look forward to hearing your thoughts on the app when you download it! Replied August 2019 Read More JF Jo F. Verified reviewer Sports 11-50 employees Used weekly for less than 6 months Review source Reviewed August 2020 Good Product 4 Any issues we have Groops Customer Service team have been amazing. I can email and most problems are solved within the week. It is a much simpler system for our volunteers to navigate and is easy to use. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I enjoy that Groop can become a one stop shop for all of the information we need to give and get from our volunteers. Cons: I dont enjoy that alot of the processes are manual, although i know this is being worked on. For example, having to individually add people to each event if they join groop after you have created a series of events. For us we want to invite all our volunteers to all of our events and then ask them to let us know which they can attend. But some volunteers join after we create these events, having to click through almost 20 events just to add one new person is tedious and time consuming. I also do not enjoy the same issue with being able to see who has RSVP'd to each event. Again it is time consuming and long wided. A simple button on the page where you view all your events to run a report for each one would be amazing! Vendor Response Thank you Jo for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. We have just completed a major update enabling many more automated features to be rolled out soon. All release news will be available via our blogs and social - exciting times continue! Replied September 2020 Read More TG Toni G. Verified reviewer Non-Profit Organization Management 11-50 employees Used monthly for more than 2 years Review source Reviewed August 2019 Groop Review 5 Groop allows us to track attendance on all our services for children and young people meaning monitoring data is easy to retrieve significantly reducing the amount of time needed to spend on this. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: I like the ease of access and the excellent customer support. Multiple users allow ease and efficiency of the input of data. Cons: That we cant run full reports ourselves. Some reports need to be run by Groop staff meaning that when monitoring is due we need to request certain reports via email/online chat. Vendor Response Thank you Toni for your review. It's an honour to support Barlow Moor Community Association and all the other organisations who do such amazing work for the children and young people of Manchester. We have designed our new release working with you and listening to feedback from all our of customers to improve the user experience and develop a more powerful platform. This includes new data input and data filtering functionality allowing more advanced reporting at your fingertips! The free update will be released very shortly and we will be contacting you directly to update your accounts. All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead! Replied August 2019 Read More DT Daniel T. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Review source Reviewed August 2020 Youth work logging 5 Easy to set up, overall quality of the app and database is of a quality that makes sense and can be a very useful tool in project and user management. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Labeling has become a big part of our work flow, the app is a really easy way to connect with young people. Cons: session organisation can sometimes be diffuclt to manage especially when your inputting a number of sessions a day. Reasons for choosing Groop It was reasonaly priced and the support was excellent Reasons for switching to Groop We were using a local authority database however as a third sector organisation it did not capture the whole of our story and therefore we missed opportunities to celebrate our work or reflect on the whole of our work load. Groop has supported a more rich data capture. Vendor Response Thank you Daniel for your review - it is nice to know that our hard work is appreciated! Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform. All release news will be available via our blogs and social - exciting times continue! Replied September 2020 Read More an ahmad reza n. Verified reviewer Sports 2-10 employees Used daily for less than 6 months Review source Reviewed September 2019 Great support 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The support team was amazing, Support team is always available and helpful. Cons: it could have more functions for the communication and advertisements Vendor Response Thank you Ahmad for your review - it is nice to know that our hard work is appreciated! At time of writing, our communication area and our app are in the final stages of testing and due to be released on both iOS and Android. This update will bring more powerful functionality to the communication area, allowing Rolladome to communicate with, and target your advertisements to users. All release news will be available via our blogs and social and will be communicated directly to you and all our customers - exciting times ahead! 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