HandsOn Connect vs TeamViewer Remote

RATING:

4.1

(23)

HandsOn Connect has 23 reviews and a rating of 4.09 / 5 stars vs TeamViewer Remote which has 11426 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (23)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 4, 2018
April 19, 2024
Pros/Cons
  • Pros

  • Easy to use, customizable, and great customer service.
  • Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us.
  • Cons

  • This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen.
  • Need assistance from outside staff to implement major changes in the template. Limited in how forms look to our users.
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  • Pros

  • Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.
  • I like the possibilities and simplicity. It's an excellent software to help collegues and customers.
  • Cons

  • Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.
  • Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos