HelloFund vs MemberLeap

RATING:

4.8

(63)

HelloFund has 63 reviews and a rating of 4.79 / 5 stars vs MemberLeap which has 86 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (63)
4.8 (86)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 17, 2024
May 10, 2024
Pros/Cons
  • Pros

  • This is a very straightforward donor platform. It is easy to use and if help is ever needed for our donation or event pages, customer service is immediately available.
  • I especially appreciated being able to make changes day of when we had an opportunity to do a silent auction right away. Text message communication was terrific for us.
  • Cons

  • We did have some difficulty integrating financial reports with our internal accounting system, leading to some frustration since numbers didn't exactly match up.
  • There were truly no aspects of the software that were difficult to use or impaired our event. One feature that would have benefited us to have is more customization with the donation buttons.
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  • Pros

  • Vieth is great with making changes for the better. If it is outside of the normal system requirements there will be cost associated however with our last system we could not customize anything.
  • All of the modules are fully integrated rather than being third-party sourced, so the functions are faster and data has full integrity.
  • Cons

  • Higher learning curve than anticipated; however, no fault of MemberLeap.
  • There is such a wide variety of reports it is hard to keep track of what each report does.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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66 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos