--- title: "Hivebrite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Hivebrite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Hivebrite is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/hivebrite-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Alumni Management Software](https://www.softwareadvice.com/nonprofit/alumni-management-comparison/) / [Hivebrite](https://www.softwareadvice.com/nonprofit/hivebrite-profile/) / Hivebrite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/hivebrite-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/hivebrite-profile/alternatives/) # Hivebrite User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 71 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 37 reviews (52%) - 4 stars: 31 reviews (44%) - 3 stars: 2 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - We were able to observe our community behaviours and build value adds for them such as events and content very easily and it made our payment process extremely easy. - It offers a modern, intuitive, and easy-to-use interface that makes online exchange and engagement feel natural. - In terms of managing a community, the site makes logins, payments and communications very easy. ### Most mentioned cons - Not fully optimised for event registration, not optimal integration of Zoom, few formatting options / preview on the live feed, not so user friendly than a linkedin, no automatic link between organisations and people - The site build can be prescriptive and inflexible and it's slow to reach the backoffice team in charge of helping with issues or bugs. - There are some bugs who are impacting the user experience and need to be fixed. ## Hivebrite customer reviews Showing reviews 1-25 of 71 (page 1). ### Perfect Platform for Alumni Relations (Even a 1-Person Alumni Relations Office)! - Overall rating: 5/5 - Reviewer: Rachael H. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I am a one-person team for my alumni relations office. The fact that I met with vendors over a three month period and then designed and launched the platform in 8 weeks means that anyone can do it and it's a very user-friendly product. I would highly recommend Hivebrite to universities to use this platform for their alumni, students, faculty, and staff engagement/professional development platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This platform is all-encompassing. It's nice because you can just turn on and off features as you need them. Most companies make you "add-on" additional modules which is expensive and annoying. The only add-ons that isn't included for Hivebrite is Mentoring and Campaigns, but these add-ons are cheap compared to other vendors. It's a very easy platform to use and brand the way you want it. #### Cons Your IT team or a third party vendor has to complete the API's to sync with your alumni database which has been interesting to navigate. It would be nice if Hivebrite did it all in-house for you or worked with your IT team to make it happen. You also can't archive past events or forum discussions. This would be nice so that you can clear out these sections instead of seeing everything you've ever done. #### Reasons for choosing Hivebrite 1. Sales rep was not pushy or aggressive which I appreciated. PeopleGrove had a very aggressive sales person that was rude. 2. Cost - it's a good price compared to other vendors 3. All-inclusive - the modules are available to you at any time and you control when you turn them on or off --- ### Great for hosting online community discussions; event capabilities are a work in progress - Overall rating: 4/5 - Reviewer: Jeanine C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Hivebrite people are amazing! Our implementation team was top-notch. While we are experiencing some issues with our back-end Salesforce integration, and a few shortfalls in event registration management, overall Hivebrite is a much better bang-for-our-buck than our previous platform. It is also continuing to grow and improve which means we're on the forefront of community-building tech. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The community discussion tools are top notch! #### Cons The event capabilities show promise but need work until they meet the needs of ever-growing and expanding nonprofits. #### Reasons for switching to Hivebrite Higher Logic lacked the capabilities Blue Star Families needed to grow our online community. We built so many workarounds that we lost the ability to use any of the out-of-the-box components. We needed a product that would grow and morph alongside our community members. #### Vendor response Hi Jeanine, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team Replied May 2024 --- ### WARNING: Hivebrite has Ethical Issues - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered I'm not a fan of this company or their software. They assured me they would work with me as a start up that has very little funding. I explained their competitor Mighty Networks has a monthly package that could be a better fit. Their sales rep [SENSITIVE CONTENT] promised they help companies like mine but when the platform was missing KEY functions that we discussed on DAY 1 of implementation I CANCELLED. After cancelling I didn't hear back from [SENSITIVE CONTENT] for weeks at which time he only defended his actions and said they will not cancel the agreement. As a minority owned startup, I should never have trusted them. Their sales tactics are unethical. Now I'm struggling to determine how to cover a $10k+ debt for software I never used or implemented at all. Seem they don't mind a quick snatch and grab. Seems criminal to me that a company with their supposed history would do this. But I wouldn't be surprised if there were a lot more people who they're doing this to. NO HUMAN BEING deserves this kind of treatment and I hope they get what they deserve for their unethical actions. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Reasons for choosing Hivebrite In the end I chose Mighty Networks because they have an affordable monthly package that works better for me at this state of business. --- ### YourMembership to Hivebrite migration - Overall rating: 5/5 - Reviewer: Predrag C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered We needed to expand our community building effort beyond a single country, while ensuring that each entity may define different membership rates and collect fees in a separate account. The Groups and multiple Payment accounts capabilities provided by Hivebrite matched our requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter. It is easy to use and easy to integrate. #### Cons The page builder functionality requires further refinement and enhancements, in addition to further enhancements across the reporting and analytics related to payments, email and web. #### Reasons for choosing Hivebrite Hivebrite had all of the features we currently use from YourMembership, in addition to Projects, Companies, Career, Life Feed, Mentorship and Groups, allowing us to expand our community beyond a single country and more importantly a modern, responsive user interface (backend and frontend), at a comparable price. #### Reasons for switching to Hivebrite Follow this link for more information - YourMembership to Hivebrite migration — A Primer [SENSITIVE CONTENT HIDDEN] --- ### An all-in-one platform to manage your alumni community - Overall rating: 5/5 - Reviewer: Oana B. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Fast and efficient customer support, dynamic team, very useful release radar webinars. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When we chose the Hivebrite software, we compared it to other competitors on the French market. Almost two years after starting using it to manage our alumni community, we are very satisfied with our choice : this software as a system was hands on, easily customizable and useful in terms of features (mapped alumni directory, clusters, timeline, events, jobboard, statistics, etc.). #### Cons Developing and launching new features (if requested by client) is not sistematically possible. The email builder would require some upgrades. #### Reasons for choosing Hivebrite Price, Platform features, GDPR compliance, data security... --- ### Easy to use community management platform - Overall rating: 4/5 - Reviewer: Gussy H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Hivebrite made our life easier when building our community and managing it. We were able to observe our community behaviours and build value adds for them such as events and content very easily and it made our payment process extremely easy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Hivebrite makes the site build very easy and the growth team are responsive over email. In terms of managing a community, the site makes logins, payments and communications very easy. Events are easy to share and invite attendees. #### Cons The site build can be prescriptive and inflexible and it's slow to reach the backoffice team in charge of helping with issues or bugs. There is a strong team focus on ensuring you renew early. --- ### The best people to help you build your community - Overall rating: 5/5 - Reviewer: Debbie B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Hivebrite employ great people, knowledgeable, friendly, supportive and always keen to help you improve your community for your members. All the staff I come across build great relationships with their clients and collaboration is high. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the modular style of the Hivebrite platform, you can build your community platform unique to your user needs. #### Cons Nothing major, but some of the back office functionality can feel a little disjointed when updating, but once you know how it works its manageable. --- ### Thanks for helping! - Overall rating: 4/5 - Reviewer: Madeleine G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really engaged provider, very helpful and proactive in helping us make the most of the product. Really empowering us to learn how to use it well #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It appears to be one of the only platforms where you can connect organisations and the general public and have some oversight of it. I like the email campaign feature a lot as I can make it look really good and narrow down which members to contact. Our Customer success Manager [sensitive content hidden] is great and is really proactive and helping us get the most out of the platform as we can and is invested in our mission. The response rate from the support team is very quick #### Cons Lack of customisability can occasionally cause some issues for functionality, but we are not using the platform for its intended purpose which should be kept in mind. --- ### Customer Success is taken LITERALLY with Hivebrite - Overall rating: 5/5 - Reviewer: Olivia M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've never felt more taken care of by customer success reps. They will always go to bat for their clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you are looking for a system that has a team of pros on your side, this is the product to choose. They don't upsell. In fact, they'll recommend downgrading your modules if they don't think the module will serve you. They are on your side all the time. Plus, this site is ridiculously easy to manage. If you've used Sharepoint, this will be a breeze. They take admin feedback into consideration all the time and actually use our suggestions. I've worked with a lot of systems and never given a review before, that's how much I love this team. They really worked with our budget (we're a non-profit) and do all they can to keep costs low. We use this system for events most primarily and our events are well-attended. Everything is automated and our members don't have issues registering. I will never leave Hivebrite. #### Cons I think it's hard to build a community online that's not social media. This site is not social media. We're all a little warped to expect 100 likes minimum, or else a post is a fail. It takes genuine effort to get people to use the platform. That's not a hit on Hivebrite, but just these systems as a whole. --- ### Launching a European urban mobility partners and stakeholders community - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience as we are launching a new platform for or community. Not easy to implement but then quite scalable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Mixed uses: communication, engagement, event registration. Possibility to implement easily networking online activities. Groups of discussions. #### Cons Not fully optimised for event registration, not optimal integration of Zoom, few formatting options / preview on the live feed, not so user friendly than a linkedin, no automatic link between organisations and people --- ### Plateforme évolutive - Overall rating: 4/5 - Reviewer: Cécile E. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Une seule plateforme pour développer le réseau des diplômés de HELMo... C'est juste génial! D'autant que l'on peut proposer aux utilisateurs de rejoindre des groupes d'utilisateurs distincts, selon leurs centres d'intérêts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros La plateforme évolue chaque jour car des développeurs y travaillent jour après jour. Du coup, vous bénéficiez des avancées et c'est un énorme plus. Elle est facile d'utilisation et intuitive. Elle propose plusieurs fonctionnalités intéressantes pour les utilisateurs. EN tant qu'admin, j'apprécie en particulier le logiciel pour envoyer des campagnes d'e-mail ainsi que le module Evenement qui permet le paiement en ligne. L'annuaire séduit aussi les utilisateurs. LA relation avec Hiverbite est super. Le personnel est super réactif . #### Cons 1. La fonctionnalité Opportunité professionnelle est bien mais pas assez personnalisable au niveau des secteurs d'activité pour faciliter la recherche d'emploi des utilisateurs. Comme l'évolution de la plateforme dépend des "gros" clients, on doit parfois être patient pour qu'une amélioration souhaitée soit mise en place. 2. Le support HIvebrite (mode d'emploi, webinar, ...) est en anglais uniquement. Dommage (heureusement l'équipe support répond en français et est hyper efficace et sympathique). #### Reasons for choosing Hivebrite Pour son côté évolutif et la pertinence des fonctionnalités déjà existantes lors de l'achat + Excellent rapport qualité-prix --- ### Streamlined Community Management - Overall rating: 5/5 - Reviewer: Justin W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Hivebrite has been positive. The platform provided a solid foundation for building and engaging our new community, with strong features for member management, communication, and events. While we encountered some limitations in customization, the customer service team was responsive, and the platform delivered real value for our goals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Hivebrite is how easy it was to build a branded, all-in-one community platform. The flexibility to customize member experiences, manage events, and integrate with our existing tools made it a great candidate for our community needs. #### Cons What I liked least was the limited flexibility in customizing certain design elements. --- ### Great for managing digital communities - Overall rating: 5/5 - Reviewer: Tom H. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Hivebrite has been an amazing platform to host our online community. We're looking forward to setting up the mobile app, which is included in our contract! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - Easy to set up - Interface is completely customizable, also offer great design templates - Content management is seamless - Ability to automate content, host live digital events with Zoom integration - Fantastic CRM for managing users #### Cons - Anything outside of their pre-set templates you are required to figure out on your own. Makes customization a little trickier if you don't have the technical expertise in-house. - Hivebrite offers API integration in the platform, but again, you need to figure it out on your own. More support on their end in setting it up would make things much easier for content managers. #### Vendor response Hi Tom, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team Replied April 2024 --- ### Great platform with lots of functionalities! - Overall rating: 5/5 - Reviewer: Elvis G. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. An overall good experience, and good customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The multiple functionalities that it has and that it`s easy to use #### Cons It gets a bit slow if you have a lot of information or tabs #### Vendor response Hi Elvis, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team Replied May 2024 --- ### Super user-friendly, responsive, fun and simple platform for alumni! - Overall rating: 5/5 - Reviewer: Sandra M. - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been a great pleasure to work with Hivebrite team and to introduce this platform to alumni. As a luxury institution, we needed a unique product that would offer a high-quality solution for our end-users and optimise the current alumni network. This is exactly what we got from Hivebrite - a true win-win solution: a user-friendly and fun platform for alumni; and simple management and strong support for the alumni association. The platform offers an easy-access to the alumni from anywhere and more opportunities to engage and stay connected. Moreover, the Hivebrite team is constantly improving everyone's experience by actively listening to suggestions and finding innovative solutions for all requests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features offered by Hivebrite platform are very useful for both end-users and the administrator, for example: - The possibility to connect with channels like LinkedIn simplifies the login for users: one less password to remember! And the simpler it is, the greater number of people will stay connected which will facilitate the administrators' jobs. - The interactive map and "check-ins" are an excellent tool for alumni to find each others and strengthen the network. - The possibility to create chapters is one of the most important features for our network. Through the chapter live feed, alumni can discuss the popular topics in their countries or organize more gatherings independently. For administrator, this feature helps in chapter management and creating greater alumni communities around the world. But the greatest advantage of this platform is that it is constantly improving. The Hivebrite team takes every suggestion into consideration in order to develop new features that enhance the users' experience even further. I cannot give them enough positive feedback! #### Vendor response Thank you Sandra ¿ it is an honor for us to work with Glion ! Replied September 2016 --- ### After over a year trying to build with a major competitor, finding Hivebrite was a gift. - Overall rating: 5/5 - Reviewer: Dave E. - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -User's layout is easily intuitive and makes sense. -Content rich design has a lot of useful places for various types of data/info. -Elegant visual design that draws your members towards useful info. -Clean, cool, contemporary presentation. -For admin, the backend is smart, efficient, and makes sense relatively easy for an intelligent novice to quickly get it and get to work designing and building. -We're a U.S. law enforcement nonprofit and our member base is law enforcement. Obviously, data storage, login security, and hacking issues are important to us. We spent a lot of money trying to make another vendor's package adequately secure and never really got there. Hivebrite's top-tier data storage coupled with leveraging Google's streamlined sign-in authentication can't be beat. -Tech support is outstanding, brilliant people who know how to engage efficiently, and even smile. -Value. We shopped hard. We're getting so much more than we could find anywhere else, at a great price point. -After over a year of struggling to get a competitor's product to work, we almost launched nationally with the thought to just make-do. But just a couple weeks before launch, our engineer spent several nights scouring the competition. He sold us on abandoning all our work and switching one of our endeavors to Hivebrite. After our first day of building, we knew this was the platform for both projects. We know what's out there. Hivebrite can't be beat. --- ### IIT Alumni review - Overall rating: 4/5 - Reviewer: Sylvia M. - Industry: Research - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered . #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the Event section as it is very complete. The customer service is excellent and very punctual and always polite. The "People" page is very good, as it allows to have a quick visual of all the network and where it is located. The fact that I can pull out reports quite easily about many things from the "community" section in the back Office is also extremely useful! #### Cons Certain section should be more customisable. Such as the wall or the job&careers page by, for example, adding filters - especially for the jobs. I would like the Digest to be more customisable and, especially, I would find very useful to be able to create more than just one page like the NEWS one. Meaning, more than one page in which single pieces of content can be seen listed all together and then, by clicking on the single content, access another page or a pop-up window. The fact that folders in the Media Center section cannot be given an image, instead of remaining simple blank folders, is not very appealing --- ### Alumni Network Platform from Hivebrite - Overall rating: 4/5 - Reviewer: Alexandra S. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered The overall experience is great! Especially concerning the interaction with Hivebrite, they are very quick in assisting with any questions and solving problems. The team also regularly asks the customers for possible improvements and tries to implement those. In general the relationship with Hivebrite does not feel like a customer/service provider relationship but more like a collaboration of two organisations that work towards a common goal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is quite intuitive and easy to use also for people without a lot of computer experience. We love the design of the Network, it looks very modern and all the pictures as well as colors can be customized. One of the best features about this platform is that events, and news can be made public and used for marketing purposes. Also the built-in newsletter tool is a big advantage of this software. #### Cons One downside of Hivebrite is, that eventhough the software creates great statistics about user activities, post etc. those statistics cannot be exported or filtered for certain periods. The software is also still very young and has some bugs, but the development team is working hard to resolve those as quick as possible. --- ### EIT Food review - Overall rating: 4/5 - Reviewer: Paul L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Community building, Connecting people, Group functionality, Jobs & career functionality, frequent new release updates. #### Cons Adding multiple people to the Database could be way better, bugs were frequent, notification system could be a bit better (maybe adding icons for easier distinction on what it's about? (E.g. group notification, liked post, comment, etc)) --- ### A great tool for managing a community - Overall rating: 5/5 - Reviewer: Phin L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered All very positive - [SENSITIVE CONTENT HIDDEN] (our account manager) has been extremely helpful at all times - whether responding to more urgent enquiries or analysing our account with longer-term insights. The platform is a great way to move away from cluttered spreadsheets and being able to see the community as a personal one #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's an all-in-one tool for managing in a community, in terms of being able to organise, activate and monitor the community as it develops #### Cons Private messages could be improved (smoother and the addition of media integration) 'Send to sever' for photo integration is a tedious step when adding multiple images The forum could be more integrated into the live feed to increase use and useability #### Reasons for choosing Hivebrite Price + suitability for our community --- ### Perfect Platform for Employee Relations - Overall rating: 4/5 - Reviewer: Dhiren V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great software for the employee communication. #### Cons It is difficult to share files for the users and unclear to use. --- ### Network - Hivebrite - Overall rating: 4/5 - Reviewer: Jade D. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Tres bon support client, Facile pour communiquer #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Facilité pour le contenu, fonctionnalités de communautés très appréciées (chat, forum, fil d'actu, annuaire...) #### Cons Dommages que certaines choses ne puissent pas etres changées à la main (ordre des page, tri d'affichage des posts sur le fil d'actu...), Chaque demande doit être évaluée selon la roadmap, alors que parfois les modifications semblent très simple à effectuer. --- ### Community management tools - Overall rating: 5/5 - Reviewer: Algirdas O. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s difficult to imagine a modern professional association without sufficient technology to build effective communications and boost valuable interactions across the members and the management team. A friendly user-centric design, easy to use and simple customization options were the main reasons to choose Hivebrite. #### Cons Fully satisfied with all the features, everything looks perfect. --- ### Modern approach to the Alumni management. Strong IT architecture - Overall rating: 5/5 - Reviewer: Pascal V. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered Being still a relatively young company (compared to Graduway, Simplicity, Intraworld...), Hivebrite is proposing a solution that benefits from a wide knowledge of the existing solutions, but with the force of a solid foundation based on Ruby/Ruby on Rails and flexible architecture. The Team is really professional in its answers to our Request for Proposals #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Excellent Platform and Outstanding Support - Overall rating: 5/5 - Reviewer: Tereza L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Hivebrite has been positive. It is great for building and managing an online alumni community. The customer support exceeded expectations Hivebrite offers a strong product and exceptional service :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hivebrite is an excellent platform for creating and managing an online community. It offers a modern, intuitive, and easy-to-use interface that makes online exchange and engagement feel natural. What truly sets Hivebrite apart is the quality of its customer support. The support team was consistently helpful, responsive, and solution-oriented, and my feedback was genuinely taken into consideration. I also received outstanding support from my dedicated contact, [sensitive content hidden], who provided far more than just technical assistance. Her guidance, responsiveness, and proactive approach made a real difference to the success of our platform. #### Cons Do I have to say something here? Because there is nothing to say. Limited mobile features, and some advanced settings take time to master/understand. ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/hivebrite-profile/reviews/?page=2) --- Hivebrite Reviews, Pros and Cons - 2026 Software Advice