iMIS Software


 

iMIS is a cloud-based association and non-profit management system that is mobile-ready and PCI-validated. The solution includes options for membership, fundraising, events, product sales, certification, email, online communities, automation, dashboards, and website management. The software is built on a responsive web design (RWD) and can be used on multiple devices.

iMIS contains CRM, CMS, and fundraising capabilities in one centralized platform. The solution fuses database management and web publishing in a single engagement management system eliminating data silos, improving reporting, and enabling continuous performance improvement. The software enables users to connect with members, donors, and other constituents to improve engagement and increase retention. The event management feature helps in planning, logistics, communication, and registration for events. The solution offers pricing based on registration date, membership type, and demographic information.

iMIS is used by of multiple types and sizes, in more than 20 countries providing services like associations, charities, regulatory, legal, public media, unions, AMCs, fraternal, and faith-based.

 

iMIS - Membership dashboard
 
  • iMIS - Membership dashboard
    Membership dashboard
  • iMIS - Fundraising dashboard
    Fundraising dashboard
  • iMIS - Community dashboard
    Community dashboard
  • iMIS - Events dashboard
    Events dashboard
  • iMIS - Commerce dashboard
    Commerce dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

34 Reviews of iMIS

 

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Software Advice Reviews (7)
More Reviews (27)

Showing 1-7 of 7

Jazmyn from Pilates Method Alliance
Specialty: Associations
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Switched to IMIS and havent looked back

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1. Increased functionality
2. Great Customer support
3. Clean, modern design
4. Is a huge program, but doesnt feel bulky

Cons

As a very small association in the midst of growing, we knew that we had to upgrade our software system but wanted something that would continue to grow with us. IMIS has this capability but it is at the very top of our budget.

Review Source
 
 

Oliver from Enform
Specialty: Higher Education

September 2016

September 2016

IMIS CRM for not for profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Imis is flexible and adaptable since they are a small company. They take care of enhancement requests in a relatively timely manner as compared to large companies.

Likes Least

Lack of support because the company is suppor. Low amount of partners, limited selection.

Recommendations

Ensure you are fully aware of the support implications of this product. It requires a lot of customizations.

 
 

Sarah from Land Trust Alliance
Specialty: Environmental

February 2015

February 2015

iMIS review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Their willingness to work with us to make upgrades and adjustments to the system.

Likes Least

The major gift tracking component of the software is underdeveloped, although it is getting better.

Recommendations

You need to think about how and what information you want to track as you decide what association or fundraising database would work best for your organizations needs.

 
 

Lois from APTA
Specialty: National Organizations

February 2015

February 2015

iMIS review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Coordination with other databases, ease of using the software.

Likes Least

Lack of flexibility in creating fields for different metrics.

Recommendations

Determine in detail what your organization needs first, see if iMIS fits with other software and databases you are using.

 
 

Lori from Beefers
Specialty: Other

February 2015

February 2015

My survey today

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The cost and the effectiveness of the program are superb.

Likes Least

The technical and customer support are simply not the best.

Recommendations

Give it time to do its job because the wait is worth it.

 
 

Stacy from AREMA
Specialty: Associations

February 2015

February 2015

iMIS review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ease of use and the capabilities are things I like best about iMIS.

Likes Least

The reporting is a little difficult for the average user. Crystal Reporting knowledge is a must.

Recommendations

Be sure all of the functions it offers will meet your needs.

 
 

Tony from D+H
Specialty: Other

February 2015

February 2015

iMIS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ease of use and ability to speak with a real person for support.

Likes Least

Cost is significant to our organization. Also, the length of time for updates.

Recommendations

Look at all the options out there, and make sure you fully understand the entire cost.

 
 
 
Showing 1-20 of 27

Lori from TAPPI
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I've been working with iMIS for almost 2 years. Overall it's been a great experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Support

It definitely increased my knowledge for creating and revised Crystal Reports.

Pros

I like the flexibility of the system to be able to add customized reports for other users to access.

Cons

Desktop version is not so user friendly for the not so frequent user. I'm excited about the web based version and hoping that more staff will get on board and use it.

Review Source: Capterra
 

Bridget from Gamma Phi Beta Sorority

January 2018

January 2018

Overall iMIS has been an improvement in our member management software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
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Pros

We appreciate that is more robust than our previous system allowing to capture and track additional important data points, as well as keep relationships that we could not keep prior to switching. Although we are not a typical association, we've been able to adapt the system easily for our needs.

Cons

We find that the documentation available can be slight and it feels sometimes like the user end was not considered when doing upgrades. The transition to the staff site has also been difficult as all labels and naming have changed.

Review Source: Capterra
 

Sarah from Association for Advancing Automation

January 2018

January 2018

I've been using iMIS for almost 18 years, it is easy for me to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Pros

the ability to make it conform to how my organization needs to use it. it is flexible enough to handle almost anything we need.

Cons

learning the new features or potential for areas of improvement seems hard. to make updates to how data is stored, you really need to have an AiSP unless you are very skilled or confident in SQL.

Review Source: Capterra
 

Greg from California District Attorney Association

January 2018

January 2018

Complex software that in the right hands can provide very rich data and information.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Pros

Extremely customizable software solution with hundreds of data fields and related tables. The user support network is friendly and very welcoming. The National user group offers extensive training options. The reseller network is robust. Once you figure out your standard operating procedures, it works very well. There are a lot of standard web site templates and integrating the database to websites gives the ability to provide very highly unique experiences to highly segmented audiences.

Cons

Requires advanced knowledge of databases and SQL reporting. Be prepared to have consultants do much of the maintenance work. To get the web sites working very well, requires knowledge of a proprietary CMS. Finding job candidates with experience using the software can be a challenge and training costs will be higher for that.

Review Source: Capterra
 

Christine from EPCOR

September 2017

September 2017

I feel it isUser friendly and versatile allows for many tracking options and reporting capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Pros

I feel it is fairly easy to use and flexible. It allows us to have a lot of options for reporting and tracking

Cons

I don't have a dislike for this system. I enjoy using it and recommend this service to everyone. It is good to have.

Review Source: Capterra
 

Courtney from Texas Bankers Association

August 2017

August 2017

Staff Site promises to be easier than the desktop version, can't wait.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

The database is easy to update, the information can be exported for sorting and filtering, and the optional features (duplicate merge) make my job much easier.

Cons

It is difficult to know from which department to seek help, when having technical issues. But when you get the right person, they are very knowledgeable.

Review Source: Capterra
 

Cheryl from AGCMO
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great functionality. As fairly new user, some modules are very easy to learn; others take time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Support

Ease of event setup and communication w/ event registrants, Association member management and communication; ease of updating website.

Pros

Being able to update website fairly easily. Having capability to communicate directly w/ event registrants. Being able to export reports more easily.

Cons

Depending on modules you are subscribed too, some functionality seems to be limited. Understanding queries and how to set those up; understanding event setup.

Review Source: Capterra
 

Beth from AGC of Missouri
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

iMIS is a good tool for managing association data. It is easy for staff and engages membership.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

The dashboards are very handy giving a quick visual of what is happening and what needs attention.

Pros

I like setting up events and assisting members with credentials. I seldom get phone calls or emails for assistance because the website is very user friendly and members can register for events from any devise they have.

Cons

I'm a report person and would run lots of them. Using dashboards to get my reporting was my least favorite but it is getting easier and actually saves paper. There are also IQA's to get more specific reporting.

Review Source: Capterra
 

Amanda from PTR
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I love iMIS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use! The functionality! The options! There is so much to iMIS that can be utilized by organizations that will make every day operations easy and beneficial.

Cons

I would only say that a con to the software is that some of the modules aren't included in the out of the box software.

Review Source: Capterra
 

Teri from American Law Institute

July 2017

July 2017

Installation and implementation of upgrades have gone smoothly, still on desktop.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software allows is to maintain membership demographic information and organize the data in a way where staff have access to the information they need. Being able to create IQA for some of the requests has been most helpful.

Cons

While I understand everything off the the shelf isn't for every organization, more times than not, we've had to customize or build something totally out of iMIS to fulfill our needs. (i.e. our mandatory CLE tracking for each state is different. There's no flexibility in the iMIS CEU tracking for us to be able to do this in iMIS)

Review Source: Capterra
 

Victor from NAREIT
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

We have been using iMIS for 20 years and continue to integrate it with all our business processes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

Integration with our business processes, the functionality and flexibility of RiSE, third party integrated solutions, and hosted option.

Review Source: Capterra
 

Payal from NTEA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

this is one of the best AMS as it does take into account a lot of functions for associations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

Ease of membership/ dues/ event registration and all the functionality associated with a member centric organization.

Cons

RiSE support is not the best. The change from desktop iMIS to RiSE based s/w has been a challenge for the whole organization

Review Source: Capterra
 

Jaco from Financial Planning Institute of South Africa

July 2017

July 2017

This is the best and most flexible solution for any member based organization.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The flexibility means that any business requirement can be met. The ease of development and deployment means that projects can be done relatively quickly.

Cons

Technical support can be improved. Sometimes it takes very long for tickets to be addressed. And the time differences adds to this frustration.

Review Source: Capterra
 

Marie from National League for Nursing
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

So far it's okay. the User Credentials tab is not working and it is a lot of work around.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The front end user have option either on the desktop or the web. I enjoy working with the extra tables and looking forward to start reporting in MS SSRS service.

Cons

New User Credentials tab for the login security, we are having to many issues with it and the can no one help use. The logon does not change if the email is updated in the profile. It is very messy.

Review Source: Capterra
 

Marc from FPA Australia
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Excellent when you learn to understand it and know how to use it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

a central EMS that all stakeholders are involved with.

Pros

Tailored to the needs of associations. Its more about adapting it to our association rather than starting from scratch.

Cons

Reliance on third-party service providers to implement the larger changes is a little frustrating as they need a certain level of knowledge to understand what the changes are. It's these extra billable hours that really add up.

Review Source: Capterra
 

Barbara from American Orthodontic Society
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great software for Association Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to view individual member activity

Pros

The ability to view a member account and seeing the different activity, i.e. how long they have been a member and products they have purchased

Cons

Upgrade to the new platform. But with any software upgrade, there is always a learning curve that sets you back.

Review Source: Capterra
 

Eric from IFMA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

I have been using imis since the 1990's and have always had a great experience using imis.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Imis has evolved from a standard database to a full EMS system. We can track data from the website, we can have our members pay dues online and update their profiles,

Cons

If you don't have an experience imis person on site, consulting fees can be expensive. Especially when you have to do an upgrade or SQL work.

Review Source: Capterra
 

Amanda from AGC of Missouri

July 2017

July 2017

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything in one place - events, member profiles, website; all linked into one. Managing our website is very easy when using the tools given.

Cons

It's easy to make a mistake, but with proper training, runs smoothly. Imis Rise is lacking features that would be very beneficial (document manager icon, for example).

Review Source: Capterra
 

Brenda from Northeast HPBA
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

First Powerful Database I had used.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

It was a powerful tool but I have found comparable solutions for a lot less expense than iMIS. With a small staff, it is hard to expend the kind of money you'd need for iMIS.

Pros

Easy to use. Powerful. Did most everything we needed it to do. I was the power user in the office for 10 years. If you know SQL queries, you'll be able to run a lot of custom reports to fit your business needs. After moving to another non-profit, I found that there were less expensive solutions which were comparable or better. No need to spend a lot of money to get what you need for your businesses database and website solutions.

Cons

Needed lots of customization for our use. At the time, was not a database/web platform. I believe it is now with the RISE platform.

Review Source: Capterra
 

Winnie from Canadian Urban Transit Association
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Okay, But Could Be Better!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using iMIS at work for many years, and I find it is a decent software that has most of the features and functionalities that are required for a Not-for-profit Association. However, I am always hoping to see new improvements on the features and functionalities.

Pros

It has a desktop (offline) version as well as a browser (online) version so that I can access wherever I go.

Cons

It is not smart enough to perform the duties that I wish it would do. A lot of the features and functionalities need to be paid for in order to receive the additional upgrades.

Advice to Others

There are so many version upgrades every now and then, it is so difficult to catch up with the latest software version. It requires too much money.

Review Source: Capterra