The flexibility you have for customizing. You can create your own business objects, reports, queries, etc, but still fall back on the standard ones that come "out of the box." Very helpful for new users or people just getting started...or if you need ideas on how to do something. Can integrate with other products.

If you hire someone new, it can be hard to get them trained on all the features...especially if they have no previous database experience. It is also expensive; and different features have to be added on for extra cost. May not be the best option cost-wise for smaller organizations.

From the date the agreement was signed until we were live was just under 90 days. Overall, very pleased and am glad we switched to iMIS. We have integrated with a conference app that has two way API, making my life that much easier.

Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.

The worksheet used for data conversion was difficult to understand - but the implementation team was very helpful. Also, some of the RISE templates had default settings that needed to be changed that I didn't realize until after we were live, but again, support was quickly able to pinpoint the issue so it could be corrected.

If we're willing to pay a consultant to help us set it up, the possibilities for features and functions are huge.

Functions are unreliable. The iMIS Cloud version is still in it's first couple years and there are still many bugs being worked out. Billing, even "AutoPay" is heavily manual on the staff side. For a small staff, iMIS just is not manageable.

Love iMIS for the most part! Does everything I need it to do and there are user organizations out there that offer great free resources for this product.

This is the highest-rated association management software out there, which is the reason why my organization went with them. They've also been around for quite sometime, which is also a plus. The software does what you need and can be customized in almost every way possible.

It is definitely on the pricier side of the spectrum, but is worth it for the most part. Also, customization became much cheaper in the newest version but if you're on an older version, it can be expensive to customize.

Overall i liked this software which is perfectly designed for the membership management and easy to use. A lot of online training are available and annual iMIS conference is a great place to attend.

This software is easy to use and frequent improvements time to time. Also regular webinars for keeping everyone up to date with latest functions or features.

This software sometimes behave weird and hang. It still has some improvement area in terms of automation or artificial intelligence.