Impexium
About Impexium
Impexium Pricing
Starting price:
$175.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for Impexium
4 Reviews
Dianne
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
impexium
The support team is awesome. They care what you need and help to tailor it to fit your specific needs. They are quick to get back with you and then quick to fix the problem.
PROSIt is very user friendly. The staff is so accomodating.
CONSSo far so good. Haven't found anything yet. If I find something that isn't doing what I want it to do they help to fix it and I move on.
Reasons for switching to Impexium
We needed a product that was more user friendly and not so outdated.
Vendor Response
Thank you for your review. We enjoy partnering with you and look forward to more success together!
Replied December 2022
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2018
We moved to this system and had to change our processes to fit the system. This was a good thing!
It made me review all of my processes and streamline some that needed to be reviewed. This software, being web based allows me to work offsite!
PROSCustomer service is responsive. They are continually improving the system and listening to users. We have had several of our wish list items implemented. Customer interface is also easy. Clients can sign in and register for events, pay invoices and manage their users. They can even add a picture. It would be nice to interstate with linked in. Processes are pretty straight forward.
CONSNot archiving events. By not having this ability you must scroll through old events finding reports, etc. this is cumbersome and time consuming. The transcript could be more user and printer friendly. The certification process should have more options to allow giving of other entities credits (HRCI, SHRM or CPA). Invoices could be emailed directly out of the system rather than having to PDF.
Vendor Response
We are sorry for your experience with the platform to date. On behalf of all of my colleagues at Impexium, we are committed to addressing your concerns. I provided my contact information in the response form. Please contact me directly to discuss. --Patrick Dorsey, EVP of Marketing, Impexium
Replied September 2019
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed September 2019
Terrible Product
Awful. I would not recommend this platform to anyone, ever.
PROSThe dashboard was well laid out and sections were easy to find. That is about it, there is little about this product that I can say good things about.
CONSEverything else. Any custom reports we made were corrupted as soon as they push thru any updates. We had constant issues with the product where information was categorized incorrectly. Data wasn't properly displayed and duplicates were created after updates that we could not delete.
Vendor Response
We are sorry for your experience with the platform to date. On behalf of all of my colleagues at Impexium, we are committed to addressing your concerns. I provided my contact information in the response form. Please contact me directly to discuss. --Patrick Dorsey, EVP of Marketing, Impexium
Replied September 2019
Christie
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
So far, so good!
So far, so good. We are happy. They don't nickel and dime, like most other AMS companies.
PROSEase of use and great customer service! They don't nickel and dime, like most other AMS companies. The integration was very smooth and the staff were very helpful.
CONSMember Directory - it's very bland and not easy to look at or use.
Reason for choosing Impexium
Ease of use
Reasons for switching to Impexium
Previous AMS got stale