All Sage Intacct Reviews

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Wendy

11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2022

Intacct is a good platform for all your accounting needs

User Profile

Nicolas

Verified reviewer

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Robust and efficient financial management

Sage Intacct has been an invaluable tool that has simplified and streamlined several complex tasks, improving my efficiency and allowing me to deliver accurate results in a timely manner. I highly recommend Sage Intacct to other professionals in my field.

PROS

What I like most about this platform is its ability to simplify and automate complex accounting and financial tasks. The multi-currency integration and automatic consolidation capabilities have been critical to my work, as I manage accounts for a wide diversity of clients. In addition, the customization and real-time reporting have significantly improved my productivity and efficiency. The dashboard feature allows me to have a clear view of the company's performance.

CONS

At times, the platform can be a bit slow and the user interface can be complicated for new users.

Ethan

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Sage Intacct

Overall experience has been great. We switched from Quickbooks and will not be going back.

PROS

Sage Intacct has made many of our business processes seamless.

CONS

I have not had very many issues but I do think there could be steps taken to make Intacct more user-friendly. It is already better than other software we have used.

Reasons for switching to Sage Intacct

Intacct is more affordable and also easier to use.

Kelly

Restaurants, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2024

Sage Intacct

We aren't thrilled with Intacct, but it gets the job done. Too expensive.

PROS

It's fairly easy to navigate and train on

CONS

The price is too high. There are too many steps to do simple tasks. Reporting is not as easy as it could be.

Reason for choosing Sage Intacct

The GL was better. Accounts payable process was better.

Reasons for switching to Sage Intacct

Compeat was not able to meet our reporting needs (the survey wouldn't let me choose the brand we were using- it was Compeat)

User Profile

Lillian

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Transforming Financial Management with Precision

My overall experience with Sage Intacct has been nothing short of exceptional. The program has significantly streamlined our financial management processes, reducing manual effort and minimizing errors.

PROS

Sage Intacct has become the backbone of our financial management operations. The program's robust accounting and reporting capabilities are outstanding. I appreciate the flexibility it offers in creating custom financial reports, providing a tailored view of our organization's financial health.

CONS

While Sage Intacct excels in financial management, enhancing the mobile app's features for on-the-go access would be beneficial. Adding more comprehensive functionalities such as invoice approvals and expense tracking on the mobile platform would improve accessibility and flexibility.

Reasons for switching to Sage Intacct

The robust reporting and analytics tools have empowered our finance team with valuable insights, allowing us to make informed decisions. Sage Intacct's commitment to innovation and continuous improvement is evident, ensuring that the platform evolves to meet the growing demands of our organization. The scalability and user-friendly design make Sage Intacct a reliable and invaluable solution for any organization seeking precision and efficiency in financial management.

Peter

Broadcast Media, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

Community Broadcasters

PROS

Dynamic Reporting Departmental functionality

CONS

Cost in comparison to other products/licenses

Reasons for switching to Sage Intacct

Needed more robust reporting. Potential for ease of reporting due to future growth.

Penny

Food Production, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2023

Useful - but difficult to use

Very frustrating software to try to learn. Have used it previously while working for a construction company - everyone there hated it. But said it was the best for inventory control and customer allocations. So they felt they had to use it. Wasn't eager to roll it out here in my new company - and sure enough, it is a beast to try to implement and teach to others.

PROS

Should be capable of providing all the documentation needed

CONS

Horrible to try to integrate with any other software. Thousands of dollars of setup fees

Reasons for switching to Sage Intacct

Needed to be able to expand with growing company.

Patricia

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

January 2024

PROS

Sage Intacct platform is very dependable. There have only been system access issues a couple times and they are resolved quickly. Multicurrency capabilities has allowed us to expand our operations with no major reconfiguration

CONS

At times, the system does not handle some complicated transactions exactly how we would like

Reasons for switching to Sage Intacct

Needed consolidated financial statements

SHANA

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2024

Intacct Review

PROS

I like ease of adding new departments or products. The reporting is easy once you understand how to personalize the reporting to your needs.

CONS

I found the Fixed Assets to be clunky and difficult.

Kristen

Construction, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

My experience with Intacct

I like using Intacct way better than Quickbooks since there are better features.

PROS

I like how payments get automatically applied to invoices.

CONS

I don't like that payments get applied incorrectly.

Reasons for switching to Sage Intacct

For more efficiency and also more space for data in Intacct

Tirus

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

A Very Capable Accounting Software

PROS

I like the financial management and reporting features It handles invoicing easily and I like the handling our accounting payable It comes with ERP and CRM features

CONS

With Sage Intacct, it has been smooth and no regrets.

Pauline Yehn

Accounting, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

Sage Intacct Review

It is good but it is quite behind compared to its competitors

PROS

It is simple enough for accountants to use despite the old looking interface. I really like how easy it is to use for posting journals for multiple corporations (Intercompany)

CONS

The buttons can definitely improve, maybe usage of larger fonts as well to make the software less intimidating

User Profile

Shayla

Verified reviewer

Internet, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

It's my favorite accounting and financial management software

When put to its intended use, Sage Intacct excels. We've been able to streamline the recording of transactions involving many departments or money, which has improved our reporting capabilities and saved us time. Sage Intacct is the accounting software we use to manage the intricacies of running our business.

PROS

Sage Intacct allows us to import the statement, conduct an in-depth analysis, keep tabs on past payments, and make adjustments to upcoming payments. The entire accounting process, from purchasing through the general ledger to accounts payable and receivable, is handled by Sage Intacct.

CONS

Using it is a bit of a struggle. It takes months to work efficiently, in my experience. Starting something you've never done before is always difficult. While robust, customizing the reports and dashboard features is a slog.

Reasons for switching to Sage Intacct

It's a top-tier program for managing money that streamlines and accelerates the accounting process. Sage intacct can be easily modified to meet our specific requirements. It provides a wealth of tools for organizing and streamlining processes.

User Profile

Krishna

Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2022

The easiest accounting program I've ever used

With Sage Intacct's user-friendly interface, you won't have any trouble using it and getting the job done. For my accounting needs, I generally utilize Sage Intacct's reporting tools. These tools provide me a wide range of options for reporting and analysis, and the software's user-friendly design makes it easy for anybody to use.

PROS

I like how well-organized the financial records are, as well as the automated payment schedules and reminders he sends to remind me of upcoming due dates. It features a better user interface than some of its rivals. Adoption was pushed by one of our staff members, and the system's users said they liked it.

CONS

Sage Intacct is a great system in general, and I have no complaints. My time would be better spent if there were shortcuts. People who aren't familiar with accounting systems may have a hard time with the interface.

Reasons for switching to Sage Intacct

You can easily navigate between screens in Sage Intacct since it may be tailored to your specific financial transactions. Sage intaact was utilized by me to keep track of a client's finances. In my opinion, Sage Intaact's finest feature is that it generates clear financial records that are important for audit purposes.

User Profile

Brandon

Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Orderly maintenance of transactions with Sage

The addition of Power BI integration and the ability to add custom fields to the vendor master and the 1099 information will greatly simplify our work, both in the present and in the future. We can generate a bespoke audit trail report covering all of our suppliers in one fell swoop.

PROS

All required fields for each client's daily deliverables are easily accessible, and the system is flexible enough to accommodate the addition of new data as needed; it can also synchronize with a wide variety of other platforms, like BILL, Nexonia, and many more.

CONS

Sage Intacct does not yet handle all payment methods, and its Inventory module is inadequate for businesses that also require assistance with inventory accounting and management.

Reasons for switching to Sage Intacct

What a fantastic, simple-to-use tool. Intacct will streamline numerous processes, including reporting, global consolidation, the Collections process, and Collections follow-ups.

User Profile

Jessica

Verified reviewer

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Sage simplifies monthly transaction reporting for all users

Everything is managed centrally, and we can keep tabs on all of the accounting-related tasks at once. Our company reaped numerous advantages, chief among them the simplification of a great deal of administrative tasks. Here, we won't be able to make a polished dashboard aggregating data from multiple sources within Sage Intacct, but will instead have to do so in a separate program.

PROS

Sage Intacct is used for all of our accounting needs, both internally and for our clients. We also utilize it for time entry-related activities, such as recording payroll and other employee compensation, and for other purposes.

CONS

Ticket support has to be improved; now, users of Sage often receive little assistance when submitting support requests.

Reasons for switching to Sage Intacct

Sage Intacct served as our ERP, allowing us to keep tabs on all of our financial transactions and ensure that our business operations ran smoothly.

Emilee

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2021

Sage Intacct

I think that Sage Intacct is a decent accounting software to use for daily accounting activity. However, there is more affordable accounting software available.

PROS

While working in the cannabis industry, this was one of the only accounting software companies who were willing to work with us to set up an accurate and efficient accounting system.

CONS

We had issues correcting errors after the initial setup. For example, a coworker misspelled the class code "cannabis" and the implementation team told us it would take several thousand dollars to fix.

Reason for choosing Sage Intacct

We didn't have any other accounting software companies who were willing to work with us due to our involvement in the cannabis industry.

Reasons for switching to Sage Intacct

We needed an accounting software with a more robust inventory tracking system.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Great Accounting System, but with some limitations

We are definitely saving time with Intacct. It is so much smoother and quicker to use. The internet based software is so easy to use compared to a program.

PROS

I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out. Also, there's more reporting dimensions and a rigid chart of accounts so the users cannot create their own accounts.

CONS

The reporting needs a lot of work. There are so many dimensions that exist in this software that you cannot run a report on. There also seems to be a fair amount of glitches and errors.

Reasons for switching to Sage Intacct

To be able to do intercompany billings and consolidations.

Vendor Response

Hello! Thank you for taking timeout to write your review. We greatly appreciate your feedback and welcome your insights. Please feel free to reach out to me if you'd like to talk about your experience and areas for improvement in the product. Regards, Andrew Sevillia andrew.sevillia@sage.com

Replied September 2019

John

Construction, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

It enhances our ability to follow all the details of the accounts of the project

Sage Intacct has helped us to enhance our ability to better control the financial affairs of projects, as all accounts (credit and debit) are constantly updated, and we also benefited from the organization of records, also the reports helped us to better understand the financial situation of the project, and this enhanced our ability to take the required corrective actions at the right time.

PROS

It's great that Sage Intacct has many powerful tools that allow us to perfectly control all our accounts, especially the journal, as we can track project expenses and revenues on one dashboard with great flexibility. Since it is based on the cloud, we have more control over saving financial data and archiving invoices, in addition to payment orders, and the wonderful thing is that everything that is saved is recorded in records, with filters that make it easier for us to search for them when we need them. It is also great to have the ability to follow up and control the credit and debit accounts available in Sage Intacct, as the alerts arrive in sufficient time to remind the payment due dates (credit and debit), and at the same time we can get a comprehensive view of the amounts available in the accounts, so that we can early evaluate our ability to pay On time, which helps us to take action that includes us fulfilling our obligations in a timely manner.

CONS

Sometimes the automation available in Sage Intacct does not work as required, especially making reconciliations between accounts, as ensuring the correctness of operations requires us to make additional efforts to check them and correct errors manually.

Samantha

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Robust solution for financial management

Sage Intacct is a reliable and comprehensive platform that has significantly improved our financial processes. Its ability to automate tasks and generate accurate reports in a short amount of time has been of great value to our company.

PROS

I like Sage Intacct for its ability to automate and streamline our financial processes. With just a few clicks, I can generate accurate and detailed financial reports in a matter of minutes. In addition, the ability to integrate data from different departments into a single platform has allowed us to have a complete, real-time view of our financial situation.

CONS

I wish it offered a wider variety of customization options in terms of the visual appearance of the reports.

hedaia

Construction, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

For organizations and projects, this is a great way to keep track of multiple budgets and funds.

It has now become very easy to keep track of all the transactions and financial data of the company and its affiliated projects, as we were able to pay and receive invoices and record them in the records in a simple and secure manner.

PROS

Budgeting and financial reporting are two of the best features of Sage Intacct. With this technology, the organization will be able to use it to the fullest degree in managing its financial concerns. In addition to the numerous internal controls, the platform's connection to the cloud makes it a strong database that organizes all financial and accounting records and reports, giving auditors confidence in the reports we publish. Sage Intacct's analytics, which provide account status and comparison reports between accounts receivable and payable, are also something I appreciate. It's also convenient because it's integrated with so many other programs, making it simple to import and export data.

CONS

I find it somewhat slow, especially when dealing with a large number of invoices, and the search identifiers must be updated so that the searches are simpler than they are now and give the required results.

Caren

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

It is a unique tool for expressing the institution's financial position.

we were able to obtain an incredible organization of information and accounting records, as well as a true representation of the financial position of our institution, which enabled us to improve the quality of financial operations and bring the views closer together in order to make appropriate decisions.

PROS

Sage Intacct is easy to handle and performs the functions you need thanks to its easy-to-use design. I mostly use the reporting features of Sage Intacct, which offers a wide range of options for reporting and analysis, and the user-friendly interface greatly simplifies the accounting processes even for beginners. Sage Intacct can be customized to fit the nature of the financial transactions you require, which makes switching between screens very flexible. I like how the accounting records are organized, as well as scheduling payments automatically, as well as the notifications that he sends reminding the dues that have been scheduled.

CONS

In general, I have no issues about the Sage Intacct system. I wish there were shortcuts or quick links available.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2018

Sage Intacct product review

Overall the system is easy to use and they are constantly making improvements. They are also taking user feedback into consideration and implementing it into new updates every quarter.

PROS

I really like the automatic billing capability, I can now send my invoices in 2 hours instead of 2 days. The level of details in the financial reports is exactly what our company was looking for when we switched to Intacct. The ease of having our expense reporting system and Intacct communicate is super helpful, means less manual work.

CONS

I would like to have more features when I record payments and I can't edit certain transactions. I like to drill down on come of the reports and you can't do that so finding out where that information came from is sometimes a challenge.

Vendor Response

Hello, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct and that you're saving time on invoicing. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

Replied November 2018

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

I am a true fan of Intacct and love how much customization it allows.

We have been able to set up recurring transaction to automate similar monthly/quarterly transactions, allowing us to fully operate with less human capital, and less human errors. We've been able to increase our reporting internally with many many many custom reports to suite the needs of various stakeholders. We can see investor summaries across the entire enterprise with the multi-entity structure. We utilize upload templates often to allow us ease of entry - for example, we do monthly uploads of income allocations across every entity in one root level entry done by exporting a custom report, using excel to seamlessly do an index match and hlookup to complete the upload template, then upload! It's simple, fast, and accurate.

PROS

I love the Custom Reporting capabilities through dimension use... looking at the GL as a database structure makes the software very versatile and easy to use. The output potential is outstanding!

CONS

Cost. It's a great product, but I really wish there was a light version for our company, and for other smaller companies starting up. There is a strong market for a light version. That way the company could grow into the full version.

Dustin

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed August 2020

ROI is DOA

I've been working with Intacct since 2012. At the time my firm was a close partner and I worked closely with our internal experts which gave me a great leg-up. In the last 8 years I've seen their customer service continue to spiral to non-existant, unless you want to pay double your base cost for it. Their add-ons and the basic things you need to develop a fully functioning system take your cost from 5-$50k in the blink of an eye.

PROS

Anyone with multiple locations will benefit from this platform. With some experience, the reports are extremely customizable to your exact needs as well.

CONS

Insanely expensive software, with extra fees and double dipping on the fees for every simple feature needed. The customer support can read a script and reset your password, after that they are woefully inempt if they ever get back to you. Multi-currency and consolidation are 2 seperate fees which are 3x the basecost of the software. There is no value prop here.

Reason for choosing Sage Intacct

I was hired by the company partially for my expertise with Intacct.

Showing 1 - 25 of 425 Reviews