All Sage Intacct Reviews

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Wendy

51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2022

Intacct is a good platform for all your accounting needs

User Profile

Helene

Verified reviewer

Public Relations and Communications, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Sage Intacct has allowed us to automate the entire scholarship process

The grant application process is much faster and more efficient thanks to Sage Intacct. There are many activities that we can now perform automatically that we previously had to do on paper, saving us not only time but also resources.

PROS

I love it because I can access the system not only from the computer, but also because it has a very complete mobile version. The pre-qualified applicants function saves us a lot of time, because the system automatically eliminates applications that do not meet the scholarship requirements. It has the option to export PDF and Excel files to share with administrators and collaborators. All schools, companies and entities that grant scholarships, I recommend this software, because it helps a lot to improve the whole system, taking it to the automatic and online form, incorporating all the information from a single system, improving the search of data from the participants and the whole system itself.

CONS

Its learning curve is a bit high, however, everything learned so far has been very useful. The software is not very intuitive, which further complicates the ability to fully automate grants quickly. Sometimes the system is cumbersome and you have to wait a period of time for it to restart.

Carly

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great for multiple entities

This was a huge time saver.

PROS

This was great for managing the books of 18 separate entities. The ability to easily switch between companies and also create inter-company transactions (owed to/from, for example) was a HUGE time saver.

CONS

The way our company used/paid and allocated credit card charges we were not able to use the credit card part of the software.

Reason for choosing Sage Intacct

Sage Intacct checked off all the boxes of needs and wants that we created

Reasons for switching to Sage Intacct

QuickBooks was not able to efficiently handle our growing companies any longer

Ousmanou

Financial Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

My experience with Sage Intacct: Simplified business accounting

Overall, our experience with Sage Intacct has been positive and we have seen significant improvements in the management of our finances and business operations. Reporting features have been particularly useful for improving financial transparency and making more informed decisions.

PROS

I was very satisfied with all the features offered by Sage Intacct, in particular the ease with which I was able to integrate my existing business processes. The customizable financial reports and the automatic bank reconciliation feature were also very useful for me. In terms of use, the product was easy to understand and use from the start, thanks to an intuitive user interface and practical customization options. Overall, I highly recommend Sage Intacct to any company looking for complete and easy-to-use accounting software.

CONS

Although I generally appreciate Sage Intacct, there are some features that could be improved. First of all, I found that the user interface was not as intuitive as I would have liked, which took some time to learn how to navigate the system. In addition, some features such as project management could be more complete.As for integration with my existing business processes, it was a little difficult at first. However, with the help of Sage Intacct technical support, we were able to solve the integration problems.In the end, despite these negative points, I am satisfied with the use of Sage Intacct to manage my finances and business operations.

Emilee

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2021

Sage Intacct

I think that Sage Intacct is a decent accounting software to use for daily accounting activity. However, there is more affordable accounting software available.

PROS

While working in the cannabis industry, this was one of the only accounting software companies who were willing to work with us to set up an accurate and efficient accounting system.

CONS

We had issues correcting errors after the initial setup. For example, a coworker misspelled the class code "cannabis" and the implementation team told us it would take several thousand dollars to fix.

Reason for choosing Sage Intacct

We didn't have any other accounting software companies who were willing to work with us due to our involvement in the cannabis industry.

Reasons for switching to Sage Intacct

We needed an accounting software with a more robust inventory tracking system.

Sami

Media Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Sage Intacct for Non-Profit

Overall we love the software. It's helped us advance our accounting operations in many different areas and move away from a majority of our paper processing. The product help and customer service has been good. However, we had a difficult renewal negotiation, and after we did sign the renewal, we did not hear from our account rep for almost a year until I reached out multiple times to be reassigned. The difficult renewal and lack of account rep support has soured me on the relationship some, but I like the product itself.

PROS

I like having multiple dimensions to tag transactions with. This has helped us budget and forecast at a very detailed level, which has helped us understand what our variances are and get rid of extraneous expenses. We also love that it is a cloud system, which helps us be mobile and flexible with when we use it.

CONS

We were not impressed with the prepaid module as it did not work well with our processes. We decided to discontinue using it and go back to tracking in Excel.The reporting is definitely a step up from Excel, but it can be inflexible sometimes and not the best for complex reporting.

Reason for choosing Sage Intacct

We liked Intacct's look the best. The reporting looked like it would suite us best.

Reasons for switching to Sage Intacct

The software we had been using was very outdated and we needed a modern solution for our business.

Grace

Entertainment, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2021

Did not like this Sage product

Extremely pricey with a lot of promises made from their sales people but not a lot more function than Wave, Quickbooks Online or Xero.

PROS

What originally attracted us to this platform was the ability to do cloud accounting so everything was not centralized to one desktop application. We also liked how this platform could invoice AND process payments as that makes bank reconciliations a lot cleaner.

CONS

There was not a lot of instruction given around how to do certain tasks and we were not able to fully utilize this platform to the ability the salesperson pitched. This was mainly just used for financial report, AP and AR but we were told it had cash management and forecasting capabilities which we were never trained to use.

Reason for choosing Sage Intacct

Sales provided a few months free and minimal commitment.

Reasons for switching to Sage Intacct

We were scaling and needed more functionality.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Accounting Software that doe not account

Good at sales, mediocre at software, poor on support

PROS

I've found the system difficult to implelemnt beyond accounting. Until recently, the accounting portion has been satisfactory.

CONS

There is a bug in the system that calculates the balance sheet incorrectly in the retained earnings section of prior years, and does not carry them correctly into the current year. So at least in some instances, it does not create a good balance sheet. Pretty terrible for an accounting system. Worse, it is a known bug that has been in the system since at least June of 2022. Worse, they did not make their customers aware. Worse still, can't get a person on the phone who can answer when it will be resolved. Or any person on the phone for that matter. Except sales. :)

Laura

Market Research, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed March 2020

Not flexible

Has a big learning curve, and some of the reporting we think is pretty standard in accounting software is not available.

PROS

Allowed us to implement approval rules for vendor expenses and has provided more transparency to our CEO about expenses.

CONS

Seems to be very inflexible when it comes to reporting, even things that we think are pretty standard from an accounting perspective, such as cash flow projections.

Reasons for switching to Sage Intacct

Wanted a more robust software and wanted to implement a vendor PO system.

User Profile

Eric

Verified reviewer

Insurance, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

Sage Intacct Personal obervation

On our case, we focus on developing core business side then integrate with Intacct via web-service, and this have been successfully, because all side of reporting, financials, UPR, etc, is managed by Sage Intacct.

PROS

1. Sage Intacct allows access anytime and anywhere (home, office, coffee shop) 2. Sage Intacct has login are very secured with different levels. 3. Sage Intacct provide financial information on detailed level by using dimensions which allows decision makers to relay on realistic information. 4. Sage Intacct is easy to use, it doesn't requires advances financial training.

CONS

1. Extracting volume data in most of time is an issue, especially Journals.

Vendor Response

Hello Eric, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

Replied November 2018

edward

Banking, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Full Accounting System

PROS

Sage Intacct provides the necessary features and application to be the Accounting system for our company. We enjoy the ability for a new user to quickly pick up the layout and how the system works without too much complexity.

CONS

Some of the onboarding/setup guidance we received initially from our rep was rushed, which required us to rewind and tweak our setup. However, this varies by the individual rep and if they are up to date and knowledgeable.

Chaim

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Sage Experience

PROS

The ease of use and integration with multiple outside products are amazing.

CONS

Some of the products are still using the old interface which is more difficult to use.

Sherissa

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Sage intact is great!

Overall, my experience with sage has been amazing.

PROS

Very easy to use program that makes inventory management much more stress free.

CONS

A little bit pricey, but well worth the cost.

Misty

Religious Institutions, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed May 2022

Poor Support from Armanino

Haven't interacted much with Sage Intacct, just Armanino and the experience with them has not been too supportive. Especially now it is more like our company is a bother. This software and implementation is their speciality - they should be availabe, respond, resolve and assist much better than they have done at this point. It's almost as though we are begging for assistance to successfully finalize this implementation.

PROS

Haven't used it long enough to determine the best features of this software.

CONS

The training and support received from Armanino implementation team.

Reason for choosing Sage Intacct

The lead of the project chose this product for whatever reason. Unfortunately, he is unavailable to comment on why he chose this product.

Reasons for switching to Sage Intacct

To ensure compatiblity with other softwares that are being integrated in our accounting software

Kat

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Overall great software for accounting professionals

One major problem with some accounting softwares is that the reports needed to perform analysis, checks, etc. are unavailable. Intacct's wide report customization is a great solution to this that has resulted in an overall positive experience with the software.

PROS

For those businesses and organizations looking to step up their accounting software from Quickbooks (or something similar), Sage Intacct is a great solution. While not as intuitive and user friendly as the systems designed for non-accounting professionals, Sage Intacct offers a myriad of features and functionality that is an accounting professional’s dream. One of the best features of Intacct is its reporting system. Users can run any report they could ever dream of that includes GL, AP, AR, Time & Expenses, Order Entry, Purchasing, etc. Reports are not only customizable, but savable too. Another great feature of Intacct is that the company is constantly releasing updates, which means the system is always evolving and getting better. Overall, Sage Inacct offers massive capability and is great for organizations who have outgrown smaller systems or who need greater customization.

CONS

For those accustomed to the hand holding of a software like Quickbooks, Sage Intacct can make you feel a bit alone in the woods. It, for the most part, assumes that whoever is using it is an accounting professional, capable of understanding the inner workings of AP, AR, etc. For this reason, I would not recommend the system to those who are unfamiliar with accounting procedures and systems.

Vendor Response

Thank you for your review, Kat! I'm glad to hear that you're benefiting from the robust reporting within Sage Intacct. If you have any questions or if we can help with anything, please don't hesitate to reach out to Sameera at reviews@intacct.com

Replied May 2019

Joseph

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY