iWave
iWave
About iWave
iWave Pricing
Please contact iWave Information Systems for pricing details.
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Other Top Recommended Nonprofit Software
Showing 1 - 5 of 91 reviews
Dawn
Company size: 1,001-5,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2019
Great research tool
I love iWave. I use it in conjunction with several other research databases to be able to provide a well-rounded view of our prospects. iWave is easy to use and provides information from many sources and I find it to be invaluable in my day to day work
Pros
I love the real estate feature that allows you to look at the individual transactions for each property. It allows lists additional properties that person may own so that you can further your research.
Cons
I have not found the political giving module to be very helpful, as I am always able to find more political giving using other resources. I also do not find the Database USA to provide much useful information
Reasons for choosing iWave
I had used iWave at another institution in the past and wanted to add it to our resources here at CNU.
William
Company size: 501-1,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2018
My experience with iWave has been excellent!
Quality data that helps us identify and target fundraising prospects. The software is a great value for the cost. The software has saved us a great deal of time identifying and researching new prospects allowing us to get them to our front line gift officers much sooner that we had in the past.
Pros
1) Quality of data--accurate data including real estate, Thomson Reuters, D&B, RelSci and HEPdata to name a few of the databases available. 2) Affordability--great for offices on a tight budget. Great returns for a minimal investment. 3) Ease of use--the search features are intuitive. The 360 search tool is a great feature offering fast comprehensive searches with drill through capability. 4) The screening capability is intuitive to use and offers some customization for each batch. The results are returned quickly and can be used to rapidly identify top prospects and build profiles. 5) Customer support has provided thorough knowledgeable responses in a timely manner. 6) The developers at iWave are always striving to improve their product. They seem to roll out a new feature each year that only enhances the value of the product, without increasing the cost. Moreover, they listen to their customers and try to include new features and databases requested by users. iWave has been a great tool for our office for about ten years. It is used not only by prospect research, but also by the biographical and gift teams who use iWave to locate constituents and research matching gift companies. I have been involved with prospect research for about 20 years, and I feel that iWave has developed the best desktop research product I have used so far.
Cons
Honestly, there isn't anything that I do not like about iWave. One thing on my wish list would be the addition of a general news database, but this is not a deal breaker for me.
Brandy
Company size: 1 employee
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
February 2022
Honest Review
Overall, my experience has been fine.
Pros
I like the ease of finding information. I like the idea that it can be easily exported (however, I can't stand the new profile format).
Cons
I absolutely hate the new profile layout. It looks childish and unprofessional and I've stopped sending it to fundraisers. Exporting it as a Word doc and editing it defeats the purpose of it being a time saving resource.
Response from iWave Information Systems
Hi Brandy, thank you for your review and honesty regarding the profile layout. I have passed along that feedback to our team for review. Thanks again!
Replied February 2022
Laura
Company size: 501-1,000 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
January 2022
A Much Needed Resource for Prospect Research
Some of the information I come across is actually more up to date and more expansive than the results I come up with elsewhere. I therefore consider it to be essential for us to continue to use.
Pros
For my particular needs, I find iWave to be the best resource to go to for real estate information, donor giving and board memberships. Of course there is much more information out there that iWave delves into. It's very easy to use, with tabs for category clearly marked on top, and sections on the side to get screenings, create profiles and access news if it falls under your subscription.
Cons
My organization never bothered with mass screenings, as we use ResearchPoint for that because it integrates easily with Raisers Edge. My impression was that it didn't work as well, if at all, with Raisers Edge, which prevented us from fully using iWave.
Reasons for choosing iWave
Pricing and features combined
Response from iWave Information Systems
Hi Laura, thank you for your review! Good news! iWave does integrate with Raiser's Edge NXT. Please don't hesitate to reach out to our great support team or your dedicated Client Success Manager to learn more about how this integration works!
Replied February 2022
Matthew
Company size: 10,000+ employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
February 2022
My favorite resource, paid or otherwise
My favorite resource, paid or otherwise, would definitely have to be iWave, with the reason being that it offers effectively everything (with the only exception being the lack of capacity calculator). It is always my first stop when trying to find anything from contact information to job titles to stock data, it very often provides even more complete and comprehensive giving information than Research Point, and its company search feature is an incredibly useful tool indeed. My job would be significantly more difficult without it.
Pros
The product has the ablility to search from contact information to Job titles to Stock data. It very often provides even more complete and comprehensive giving information than Research Point, and its company search feature is an incredibly useful tool indeed.
Cons
iWave has a lack of capacity calculator which would help gauge an individuals total wealth.
Response from iWave Information Systems
Hi Matthew, thank you for your review! iWave Capacity is an estimated five-year dollar amount of what an individual could potentially give. To learn more about iWave's capacity calculation, please reach out to your Client Success Manager or our support team, we'd be happy to hear any feedback you have!
Replied February 2022