All Keela Reviews
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Keela Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.5
Value for money
4.4
Functionality
4
Pros
"It offers many donor management features, including tracking donations, managing contacts, and communications tools, all of which we use frequently."
"It is also a huge benefit that we can add multiple team members to keela, this allows us to give employess access to only what they need to manage."
"I have been able to provide amazing benefits to the organization and give program managers to material they need to garner donations and further communicate with those donors."
Cons
"Totally unreliable credit card acceptance, Fundraising events need reliable links for donors, forms need to work without frustrating donors by rejecting all credit card payments."
"The form will work for awhile, and then we lose critical time and labor with all the calls that the link won't accept credit card numbers and we have to manually take payments."
"One thing challenge I've had with Keela is its contact merging feature. While it does help identify and merge duplicate contacts, the process can be quite cumbersome."
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