Kindful vs MemberPlanet

RATING:

4.5

(312)

Kindful has 312 reviews and a rating of 4.48 / 5 stars vs MemberPlanet which has 261 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (312)
4.7 (261)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 16, 2023
February 28, 2024
Pros/Cons
  • Pros

  • It had a good price point that included CRM and event and peer to peer platform.
  • Easy to use, even for those of us who aren't tech savvy, they have excellent customer support, and the price is great.
  • Cons

  • At first we were worried we might have lost some data in the transition, but for the most part we seem to have sorted everything out.
  • Sorry, that's not available either. Aside from the reporting being quite limited, the overall building of reports is very poor and not very intuitive.
Read all user reviews
  • Pros

  • What I like best is the ease of use of the Memberplanet application. Memberplanet is extremely user friendly.
  • Customer service is friendly, helpful, fast and responsive. The reporting features are excellent which makes the reconciliation process so much easier from a accounting prospective.
  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.
  • Reporting features can be delayed making accounting reconciliation a nightmare. Also, this database does not let you include someone without an email.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2018

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos