Kindful

Sumac

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Ratings & Reviews

Overall Rating

4.49 / 5 (232)

4.38 / 5 (104)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 17, 2020

February 8, 2019

Pros/Cons

  • Pros

  • I love that it is fairly user-friendly and I really like the overall look -- very clean with nice design.

  • The interface is very easy to use. It gives you lots of options for seeing, knowing, and interacting with donors.

  • Cons

  • The cost is a bit high but definitely worth the money.

  • Software can be pretty time consuming to set up, especially for larger non profits. Some great features do not have the adequate reporting features to make it worth while.

  • Pros

  • The support we get when we have issues is wonderful. The support team is very quick to reply to requests.

  • it is so intuitive, friendly and usable. I have no complaints about the software.

  • Cons

  • The interface is a little cumbersome, but not unusually so for a software in this category.

  • We struggled to get used to the search function at first, though we're used to it now. I wish I could do a bulk upload of communication records, too.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

37 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots