Little Green Light Software


 

Little Green Light helps small and midsize nonprofits manage fundraising and development efforts by offering a cloud-based constituent relationship management database, as well as event planning, activity tracking, mail merges and queries.

Little Green Light can meet the needs of a variety of nonprofit organizations, including faith-based ministries, arts and cultural organizations, environmental associations and more.

Little Green Light helps establish workflows, such as entering and retrieving donor information, adding donations, recording event attendance and creating mail campaigns. It also offers search capabilities.

Little Green Light integrates with MailChimp and Constant Contact to enable targeted email marketing campaigns, as well as LGL Forms, Wufoo and Formstack to enable online forms and donation processing.

 

Little Green Light - Constituents
 
  • Little Green Light - Constituents
    Constituents
  • Little Green Light - Contact report
    Contact report
  • Little Green Light - Dashboard
    Dashboard
  • Little Green Light - Fundraising
    Fundraising
  • Little Green Light - Goals
    Goals
  • Little Green Light - Detail page
    Detail page
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

125 Reviews of Little Green Light

 

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Software Advice Reviews (31)
More Reviews (94)

Showing 1-20 of 31

Gina from Proem
Specialty: Faith-Based Ministries
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

It has taken me over a year to learn parts of the program. I am not able to use many different web based info sheets. A live tutorial would be more helpful. The program is very hard to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product, for the price has served a few of or database needs, but we are a growing ministry and need additional live support (chat/phone) and may have to consider looking elsewhere.

Pros

A place to store and track all of our donors and to have them all in one place. In addition, there are many options to use, I just don't know how to use all the features

Cons

Support is only via email which makes it difficult. It would be helpful to have life help (chat/phone) in order to navigate through the program with ease.

Review Source
 
 

Tanya from LGBT Youth Line
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great start using LGL but cost is a barrier for our tiny Canadian nonprofit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thanks to the LGL support team for helping us get set up!

Pros

Fundraising-oriented
Donor profiles are easy to find
Downloadable reports are very useful and quick to generate

Cons

Cost of the product is beyond our budget
Uploading data from our CSV files does take a few extra steps

Review Source
 
 

Robin from Friends of Buttonwood Park
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Trial version review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Affordable cost priced right for smaller start-up organization's and has all of the needed "bells and whistles."

Cons

Not as intuitive as some other donor software packages. Ease of immediate use is a big deal for many of my clients.

Review Source
 
 

Anya from Historic Salem Inc
Specialty: Arts & Cultural
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Membership cultivation made easy with Little Green Light

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Little Green Light is a great platform for a growing non-profit.

Pros

Little Green Light (LGL) makes it SO easy to search, edit, and update info on members. I'm able to track and engage with members much easier than I use. Plus importing and exporting content through excel is super easy. The platform is jam-packed with features...everything you could ever need for membership, donor, and volunteer management.

Cons

There's almost too many features! I've gotten use to overlooking things that don't apply to my organization's needs but being able to turn certain things off would be helpful.

Review Source
 
 

Shauna from Meals on Wheels Spokane
Specialty: Human Services
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Best donor management software without the fluff!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is top notch. I've gotten answers within 5 minutes and didn't need any more help. LGL is very intuitive and easy to learn. The importing and mapping was super easy and everything went really well. My organization migrated from Frontstreams' Giftworks to LGL and we liked LGL even more than Giftworks newest platform...plus it's half the price!

Pros

- Easy to use
- Great value for everything you get
- Great customer service
- Powerful reporting
- Has a "bulk edit" feature that makes changes so easy and fast
- Attractive design

Cons

I don't have any cons so far, I've been using Little Green Light for 2 months now and I love everything about it so far.

 
 

Dorothy from Civic Orchestra of Tucson
Specialty: Arts & Cultural
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great software for donor management and so much more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I LOVE Little Green Light and would highly recommend it to any non-profit organization.
I have already referred another organization who is using it

Pros

The ability to customize and add fields; tech support can add more complex fields that you need
Multiple users can access it
Easy to generate customized acknowledgements and mailings
Great to have all our data in our place
Can attach documents and keep track of contact with constituents
Tech support is amazing! I've gotten answers on a Sunday morning 10 minutes after I asked the question
I research other options and all others were too complicated, cost a lot more, and didn't offer a 30-day free trial
First year subscription through Techsoup makes it even more affordable for small organizations

Cons

I would like more intuitive handling of ticket sales for concerts, but that is all.
I can't think of anything else.

 
 

Maureen from Sheridan
Specialty: K-12 Education
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Love Little Green Light

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've brought LGL to two independent schools in my capacity as an Advancement Director and it's made a world of difference in both places. Customer service is fantastic -- I've received quick feedback even on holidays. The team has also added new options at our request when needed (e.g. adding an employment title field for spouses). Can't say enough good things about it.

Pros

Easy to use and to quickly find the data you need, responsive customer service, always improving as customer needs change and grow.

Cons

There are no "cons" that I can think of. My experience at two schools with LGL has always been positive, which isn't something I can say about other donor databases I used.

 
 

Lisa from Small Museum Project
Specialty: Arts & Cultural
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Great for very small non profits

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

For the tiny non profit we are, I think it serves us well.

Pros

It is affordable for a small non profit and doesn't have too many fancy features we can't or won't use. Pretty intuitive as well.

Cons

For any additional features, you need to buy additional software which increases the price. I was kind of going they would have the ability to email from the software. That seemed pretty basic. Also generating letters to print has been problematic.

 
 

Jessica from Thomas Dunn Learning Center
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A lot of the challenges we have with using this software comes mostly from implementation snafus; lots of trial and error. My advice to avoid this is to set aside a month or two for one staffer (or a team if you're blessed with one of those) to focus exclusively on how the software will be implemented, who needs to use what tools when, and to set up formal procedures before it goes into active use.

Pros

-easy to learn
-love love love the form creation tools
-streamlined integration with other platforms, after some work (MailChimp is the one we use most often)
-flexible categorization of constituents
-a very responsive support team

Cons

-not as customizable as I would like
-heavy reliance on integration with other platforms
-have had some issues with integration syncing

 
 

rosie from wonderland developmental center
Specialty: Human Services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Clunky, skinny, but cheap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is friendly but I don't like that I can't reach them immediately.

Pros

This is great if you are a smaller organization--maybe no more than 2,000-3,000 donors. It features basic gift entry, pledges, contact info, etc. If you are a nonprofit just getting started, this could work for you.

Cons

Not intuitive. Hard to learn. Tutorials are complicated. I've been working with it for 4 years now and still not sure how to run reports. Not robust nor intuitive. Our organization has moved past the effectiveness threshold of this product, and we are looking at others.

 
 

Endy from Westmoreland Symphony Orchestra
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

An Apt Fit for a Non-Profit

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall a wonderful program.

Pros

Ease of Access, Being able to setup multiple events, campaigns, etc. with seamless transition. Even though I have worked with other CRM's/Operating systems before I appreciate the startup/upload phase of data to be the smoothest to date.

Cons

I appreciate the ability to add almost unlimited amounts of data about a patron/consituent. It would be better if I could customize some of the titles as they do not completely apply to arts programs. I enjoy being able to filter through most options, would look for more development in mailings and e-mails.

 
 

Sarah from J. Murphy & Associates
Specialty: Other

September 2016

September 2016

Versatile tool for a low price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I enjoy using Little Green Light. It doesn't have all the functionality of other products, but it's very inexpensive, and if you are a smaller non-profit, this is a perfect database to use for your needs. It is very intuitive and easy to learn.

Likes Least

It doesn't have the full functionality of other, more robust, products.

Recommendations

Make sure that this software will fulfill your organization's needs - if you have a smaller constituent base, and/or are a small nonprofit, then this will be perfect for you!

 
 

Tony from St. Wenceslaus Catholic Church and School
Specialty: Churches

September 2016

September 2016

Great, simple to use. Been very happy with it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Price is reasonable and it doesn't take a long time to get it integrated into your system. Learning curve is very low. Great and prompt customer support via email. At first this was a turnoff, but they have answered questions in less than hour. Sometimes 5 minutes.

Likes Least

I do wish it had chat support. But the email support is fast enough.

Recommendations

Make sure you utilize the support. They will answer any question you have.

 
 

Tracy from Social Advocates for Youth
Specialty: Other

May 2016

May 2016

LGL-not quite robust enough

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like it's importing flexibility...that is about it.

Likes Least

I really feel their customer support is very limited and not as available as it should be for such a limited database. No disrespect to the actual customer service technicians intended.

Recommendations

I feel this is a good product for a smaller non-profit so would suggest looking toward the organizations future needs in respect to this database and its robustness.

 
 

Yaakov from JEEP: Jewish Education for Every Person
Specialty: Other

April 2015

April 2015

A pleasure. LGL is efficient, smart and practical

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the clear instructions. It puts everything about LGL at my fingertips. I can easily track past interactions with donors.

Likes Least

I haven't found anything not to like. Although its different from my previous Donor software package, it compares favorably.

Recommendations

Try it out for a few hours and you'll probably have the same positive experience I had.

 
 

lian from IAI
Specialty: Other

March 2015

March 2015

It is a complete, easy to use, fundraising and data management tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is simple to use and powerful fundraising and data management program.

Likes Least

It can't provide more choices for different pricing options.

Recommendations

Just try to sign in, set up an account, and use it to see if it fits your needs.

 
 

Scott from Valley Cities Counseling & Consultation
Specialty: Healthcare & Hospitals

March 2015

March 2015

Little Green Light Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use and not expensive. Many of the other products require lots of training and cost thousands more.

Likes Least

It is a simple product. If you have thousands of names on your database, you may not be able to figure out all of the reports and segmentation you need.

Recommendations

This is a great product for small databases. It is not the best for huge ones. You need to take account of your database, the growth you will achieve and the metrics you want to measure.

 
 

Marc from UCC
Specialty: Governments

February 2015

February 2015

Hi there good survey

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It has lots of pricing info and lots of helpful things.

Likes Least

It takes time to contact them and the customer service needs improvement.

Recommendations

I would tell them that it has a large learning curve but you get good with time.

 
 

Karen from Every Child Fed
Specialty: International Organizations

February 2015

February 2015

Perfect solution for our small but growing nonprofit

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The best part about Little Green Light is their five-star customer service. When I can't find what I need in their extensive library of help topics and video tutorials, I just shoot them an email, and most of the time, I hear back the same day with an answer, a solution, or, on occasion, a fix to a bug I uncovered. (I was a software tester in a previous life.)

Likes Least

It's somewhat minor, but I wish the Forms editor provided a WYSIWYG interface.

Recommendations

As a small but growing nonprofit, Every Child Fed needed a donor management tool that would grow with us, but fell within our current budget. The free options were either too complicated to customize for a nonprofit or lacked the functionality to track and report on donor engagement. Little Green Light offered us a cart full of functions at a price we could afford, and it's intuitive enough so that all our employees and volunteers can find the information they need. LGL will help you get your data imported and get up and running fast.

 
 

Krystle from Family Crisis Center
Specialty: Human Services

December 2014

December 2014

Overall great experience. Easy to use, great reports

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It has been easy to navigate and train others to use. Since it is web-based, it is easily accessible.

Likes Least

I haven't found something I like least as of yet. I've been using the program for almost a year.

Recommendations

Use the 30-day free trial to learn and access the LGL.

 
 
 
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Showing 1-20 of 94

April from Mid-Atlantic English Springer Spaniel Rescue

January 2018

January 2018

Was able to set this program up for a canine rescue organization in less than a week.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The data base is quite extensive so we are able to keep all our departments and information in one place. Just running off reports for what we need. As we are volunteers and all work from home this has been great in making sure all the information is the same. Thank you LGL.

Cons

Would like more flexibility for In Honor of and In Memory of reports. One of our main issues is sending out donation letter and cards.

Review Source: Capterra
 

Erica from Donor Path

January 2018

January 2018

Little Green Light: the Little Engine that Could and CAN! It's a great fundraising

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

my clients love it and it's affordable.. and the unlimited online donation forms are terrrific!

Pros

It's cloud based, everything can be accessed from the main window. It's affordable, has unlimited online donation forms and has many standard reports needed. I also like the comparison of the last three years and the bulk upload features, especially handy for address changes. You can tell that this software is built by a fundraiser.

Cons

I like everything except at times it might be helpful to have phone support, although the email support is really good and fast so it's not been a problem. Occasionally it might be good to talk thing through.

Review Source: Capterra
 

Don from Liberty Community Services
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Not only the best value for price but the best value period!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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We were finally able to get a handle on donors, acknowledgements, events, and appeals.

Pros

So many features allow you to get and find exactly what you want. The ability to customize to get exactly what you need it wonderful.

Review Source: Capterra
 

Amber from Atlanta Public Schools
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

Easy to use. Has all of the essential features we want and none of the features we don't! It's intuitive and so user-friendly! It is so much easier to use than other products that just have too many things going on.

Cons

Would like to customize the user profile a bit more (instead of only have multiple choice check box options). I think I would like a few different uploading options as well.

Review Source: Capterra
 

Daniel from WEST TISBURY LIBRARY FOUNDATION INC

January 2018

January 2018

Little Green Light brought our growing, volunteer-run nonprofit into the 21st century.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being cloud-based, Little Green Light allows several board members to access, add, and alter donor information. This turns our database into a collaborative crowd-sourced information bank we can all use wherever we may be ¿ even on our mobile phones. The sort and search features in the reporting system are as powerful as any I've seen in far more expensive software.

We moved to Little Green Light from a Filemaker Pro database maintained by a single board member. She is still our key administrator, but now she feels appreciated and supported instead of isolated. The improvement in morale alone is worth the price of admission!

Pros

Powerful and versatile, Little Green Light has all the features I was accustomed to from software at other nonprofits I've worked at ¿ including eTapestry and Bloomerang ¿ but at a fraction of the cost. The interface is highly intuitive, and LGL has shown a real commitment to continual improvement over time. I truly enjoyed the data migration process from our old system to LGL ¿ in part because we worked one-on-one with a Little Green Light consultant (Carrie Grote) who treated us as if we were her only client.

If you're a startup nonprofit wondering whether or not to take the leap into state-of-the-art donor management, I strongly recommend Little Green Light. It may easily be the only software you'll ever need to track and nourish donor relationships.

Cons

There are some minor tweaks that might improve Little Green Light. For example, when a donor wishes for a gift to be anonymous, there's a checkbox you need to hunt for. But honestly, the folks at LGL are way ahead of me when it comes to finding and fixing flaws. I bet the next LGL upgrade will be light years better than anything I can even imagine.

Review Source: Capterra
 


January 2018

January 2018

User-friendly, affordable software with great capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Pros

LGL had everything I needed to turn a behemoth spreadsheet into a functioning, growing database that is easy to manage.

Cons

I'm looking forward to the LGL team continuing to add more capabilities to the software as our fundraising program grows.

Review Source: Capterra
 

Peter from Partnership and Community Collaboration Academy

January 2018

January 2018

Little Green Light is great. The product is top notch and the service doesn't stop there.

Ease-of-use

Functionality

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Value for Money

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Haven't figured out how to tailor the acknowledgement process for contributors who annually commit to make monthly contributions, but that's a fairly arcane need. It's a great product and perhaps more widely applicable than they realize.

Pros

LGL is as flexible and intuitive as you would want for a constituency management system. It's well designed and well supported by a team that believes in the product and in the work of its clients. It is flexible enough to be adapted to multiple types of constituencies and needs, like fund-raising for non-profit groups, contact management for communication, and volunteer groups with Community projects. There's a work-flow management aspect to the design so you can assign tasks and track those, remind people of commitments, and assess the return on that work.

Review Source: Capterra
 

Dawn from Maps Counseling Services

January 2018

January 2018

Everyone has been really helpful and profesional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It's ease of use, and the ability to share information with everyone where ever they are.
The support team are great, I'm not the greatest at these things and both the site and the people are great

Cons

Sometimes I get confused by the printouts, but I usually work it out fairly quickly and the support people are awesome if I struggle!

Review Source: Capterra
 


January 2018

January 2018

Great tools and support for a smaller non-profit that is solely volunteer run

Ease-of-use

Functionality

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Value for Money

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This software gave us a much better handle on our donor communication and donation tracking.

Pros

This software is extremely user friendly and easy to understand. Although we were newbies to donor software, we were able to implement LGL with ease and it has made our organization so much better! Also, when help was needed, it was there faster than we expected. Super service all the time.

Review Source: Capterra
 

Jamie from Piedmont Environmental Alliance

December 2017

December 2017

LGL is a fully functional, easy to use database with excellent customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

LGL provides the functionality of an expensive fundraising software/CRM at a fraction of the price. It does everything a small non-profit needs with significant room for growth. The customer service is helpful and quick.

Cons

Creating forms can be very time consuming (you can replicate some parts of old forms, but you can't replicate a form in it's entirety, which makes similar but different forms take longer to build).

Review Source: Capterra
 


December 2017

December 2017

LGL is intuitive with all of the core features a non-profit needs to excel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I am most pleased with (1) the contact report feature as a function of moves management; (2) the ease of use of LGL Forms to accept online gifts; and (3) the number of partner services that integrate with LGL (we use Stripe to process online gifts, for example).

Cons

Not really a criticism, but rather an observation that the LGL interface feels light on graphics. However, this should not deter potential users from evaluating LGL via a free trial.

Review Source: Capterra
 

Juniper from Taos Land Trust
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Definitely the best bang for your buck. Lots of functionality and great customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Little Green Light really allows us to bring all our fundraising documentation and communication within one system, manage communications with donors, volunteers and other constituents, and share information with staff and other team members.

Pros

Little Green Light interface is straightforward and intuitive. It is a basic database, but really has everything you need for most small fundraising shops. The on-line forms and payment integration as well as integration with Constant Contact or MailChimp are a big plus. While it may not have the fancy dashboard with graphs, it really has all the basics you need for an incredible price. The big selling points for us were 1) the fact that LGL does not jump price significantly when you cross a 2000 or 5000 contact threshold, and 2) customer service and tech help is included in the very reasonable price. While they do not have phone support or big trainings, the on-line support has been great with a very quick response time.

Cons

I would like for there to be more pre-formatted standard fundraising impact reports available. I also have had some challenges integrating with MailChimp and Constant Contact. But granted, I am new to the software and have not fully versed myself in these features.

Review Source: Capterra
 

Laura from ECPA

December 2017

December 2017

Great and easy

Ease-of-use

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Pros

Works seemlessly. Easy to find names and info when we look them up. Common sense to find info.

Cons

For things we don't use regularly it is hard to find how to use them.

Review Source: Capterra
 

Maryann from Philanthropy Resource Group
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

I work with several clients who use LGL, and it couldn't be easier for them. Great product!

Ease-of-use

Functionality

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Value for Money

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Happy clients!

Pros

Very simple to use, and excellent responsiveness from customer support. People with no fundraising background can easily pick up how to use most of the features, and it does most everything they need it to do.

Cons

It can't do quite all I might wish in terms of standardized reports, but they are great about helping to create new reports as needed.

Review Source: Capterra
 

Michal from HFLA of Northeast Ohio

December 2017

December 2017

It has helped us track our donors.

Ease-of-use

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Pros

This has helped us track and reach our donors in a more effective manner. The ease of running reports and tracking grant applications and tasks has been very useful as well.

Review Source: Capterra
 


December 2017

December 2017

I reached out to get help with running a report and LGL tech support was right there.

Ease-of-use

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reporting for donors and volunteers, mailing templates and acknowledgement letters

Pros

I like that it has many capabilities in managing contacts and running reports. It is easy to navigate and the help feature is amazing

Cons

I am challenged with setting up templates -- this feature is not easily understood by me, although there are videos and knowledge-based help screens available to answer questions and navigate the system to find specific answers. The webinar feature is a great place to find answers to basic questions.

Review Source: Capterra
 

Cassie from The Learning Lamp
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Organized way of keeping our donors, events, fundraisers in order throughout the year!

Pros

I love how user friendly it is, and any questions I have customer support gets back in a very timely fashion!

Cons

I wish that you could not go on a different page to use LGL forms. I also wish there were more layout choices to choose from on the main page.

Review Source: Capterra
 

Barbara from HUDSON VALLEY FOUNDATION FOR YOUTH HEALTH INC

December 2017

December 2017

I have recommended this for two small nonprofits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

advancement in data maintenance.

Pros

very responsive email help, easy to figure out reports, overall structure complies with most nonprofit needs

Cons

fear price point (very much needed for small nonprofits) will not be maintainable and that LGL will be forced to raise price.

Review Source: Capterra
 

Phil from Retired and available for limited consulting

December 2017

December 2017

Excellent functionality and value. Exceptional customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Automating essential donor management functions at a very reasonable cost.

Pros

So far, has done everything that I've needed it to do. I used a "high-end" donor database for 8 years, and LGL outshines that in ease of data import and managing appeals/segments/mailings/emails. Solid integration with PayPal and MailChimp. LGL Forms is flexible, attractive and well-integrated. Customer support is truly outstanding. I've converted 3 small non-profits to LGL in the last year and highly recommend it.

Cons

Navigation can take a bit of getting used to, as sometimes a new tab opens when you click on an internal link.

Review Source: Capterra
 

Maggie from Austin Pets Alive!
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

We find LGL easy to learn, intuitive and intelligently designed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inexpensive, easy to learn and use; great reporting function

Pros

We like best how easy LGL is to use and understand, along with how flexible it is. Our organization had been preparing to migrate our data and begin using LGL for many weeks prior, when Hurricane Harvey hit on August 25th and our organization mounted a huge response, along with a huge fundraising campaign, in the midst of the chaos of a natural disaster. We had expected to completely transfer over to LGL at the end of September. In the first 10 days after the hurricane landed, we had donations pouring in, and our previous donor management system was just not handling the work. It was actually getting in the way of fundraising. So in the middle of a chaotic natural disaster response, during our busiest fundraising days ever in our history, we decided to make the jump early, without having really trained our staff nor fully learned the system. The transfer was nearly seamless. The system was so easy and intuitive to learn and use that we changed over to it without a hitch, and it has been smooth sailing every since. We love everything about it -- the ease of recording data, the power and ease of reporting, the responsive help line -- everything. We would--and have--recommended this software to other nonprofits without reservation. We have only used LGL now for a little over 3 months, and have not yet fully explored its performance in tracking data for major gifts stewardship and corporate sponsorships longer term, but so far we couldn't ask for a better system.

Cons

The dashboard/home page is jam-packed and not visually appealing -- and yet it does give a nice snapshot of lots of data.

Review Source: Capterra
 
 
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