Little Green Light Software


Little Green Light helps small and midsize nonprofits manage fundraising and development efforts by offering a cloud-based constituent relationship management database, as well as event planning, activity tracking, mail merges and queries.

Little Green Light can meet the needs of a variety of nonprofit organizations, including faith-based ministries, arts and cultural organizations, environmental associations and more.

Little Green Light helps establish workflows, such as entering and retrieving donor information, adding donations, recording event attendance and creating mail campaigns. It also offers search capabilities.

Little Green Light integrates with MailChimp and Constant Contact to enable targeted email marketing campaigns, as well as LGL Forms, Wufoo and Formstack to enable online forms and donation processing.



172 Reviews of Little Green Light

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 172 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Database For Your Business!

Our experience has been very positive after moving from a very old database system.

Pros

The software is incredibly user friendly and takes the fear out of databases!

Cons

Nothing yet! It is very easy to use and allows for cloud based database management.

November 2018

Megan from Coulee Region Humane Society

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Perfect for Small Non-Profits

When looking at different donor management options price plays a big part for a small non-profit. LGL's price range for the capabilities to track constituents, events, appeals, and campaigns is perfect. It allows us to run reports for every criteria under the sun, generate mailing lists, and import our own acknowledgement templates. Their Flex Importer and ability to reverse your most recent import are absolute sanity savers. The one month trial gave us adequate time to familiarize ourselves with LGL, test the importing with small batches of data and allow us to reverse those imports. Realizing there's a mistake in the import data and knowing that we can either undo the whole import or use the Bulk Edit tool to make the necessary modifications really keeps the stress levels at a minimum. I can't express how happy our organization is with LGL.

Pros

With standard computer experience LGL is easy to learn and its capabilities are perfect for our organization.

Cons

The only thing that could be better is that LGL doesn't recognize couples when they have different last names during the import process. But really you can't expect a program to be perfect. Though it was time-consuming to do so, we simply made certain those constituents were accurately formatted in our CSV before doing the final import.

November 2018

Julius from The Chicago Institute for Psychoanalysis

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Little Green Light Review

Pros

Just recently transitioned to Little Green Light (LGL) from Donor Tools (DT) and it's been a great investment thus far. Not only does this software help manage donor information, but it allows you to do more as it's integrated with MailChimp and Constant Contact. As a non-profit, affordability and ease of use for the staff are important requirements that LGL offers.

Cons

Since we're in the transitional phase, currently being trained, and importing data from one software to another, we have yet to experience any issues with LGL. Up to now, it's been a great software that exceeded our expectations.

October 2018

Wendy from Farrington Nature Linc

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Good step up from Excel

Pros

Cost and ease of use for small number of donor files. Provides good reporting for most types of fundraising needs

Cons

Doesn't provide a step up in reporting- would love direct mail response reports and a way, like Bloomerang has, to encourage more connection with donors with capacity

September 2018

Elsie from Zozu Project

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Huge Step Forward for our Young Non-Profit

Our organization is small (<5 people, ~250 donors), and LGL is a great step up from using spreadsheets and a non-integrated online payment processor. As a first CRM, it's excellent, and I really appreciate the customer service. I docked a star for the few problems with the Forms and the frustrating payment processors (ProPay) that you have to use if you want to accept direct deposit (ACH) donations.

Pros

Value for money- does what we need it to at a cost we can absolutely afford
Ironically, lack of features. We're not paying for tools or miscellaneous functions we don't need
Integrated payment forms
Very responsive customer service

Cons

Inability to have a donor enter their own credit card info to update failed recurring payments
Somewhat confusing relationships between tasks, activities, and events

August 2018

Jim from Bonesteel Consulting Service, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

August 2018

Everything is so much easier now that we've moved to LGL

I was never really confident that our mailing lists and reports were actually capture the correct people or that they would be repeatable in our former database. With LGL I am totally confident. I can see all of our data easily. It is very easy to use for me, our staff and our board of directors. Now everyone can get in, search for people, add contact reports, etc.

Pros

It is very easy to use and integrates very easily with other services like Mail Chimp and PayPal.

Cons

There are a few features I wish they had but they keep improving it and adding new features so I'm confident they will be coming.

August 2018

Brenda from Ride for Reading

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Little Green Light is very user-friendly, caters to non-profits both with features and value

Highly-recommend for smaller organizations that are looking to grow their donor and volunteer database and develop an efficient tracking system.

Pros

The opportunity to distinguish between Donors and Volunteers and to track their giving history has been the most useful for us!

Cons

I am disappointed that LGL does not sync with Emma E-mail Marketing system yet. They are local to our organization and we would love to see them implemented into LGL.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

This is an outstanding fundraising database. Functionality is A+. Support is excellent. Great value.

Very helpful online donor management software.

Pros

Originally created for schools, Little Green Light works for all kinds of nonprofits. It syncs up beautifully with PayPal to accept donations. It is super easy to create templates for thank you letters and thank donors quickly. I have worked with several fundraising software platforms, this is the most straight forward. It make using a database fun. Allows you to customize fields, and it is so easy to navigate. Price is far better than other fundraising databases.

Cons

Pulling a list of donors can be a tad complicated. It just takes multiple steps, but still very doable.

July 2018

Meghan from Northwest Project

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

4 of 5

July 2018

Little Green Liight

Pros

This product is reasonably priced. This is very important considering our organization is a non-profit.

Cons

Although there are tutorials and help guides, this product is still challenging for those of us who are not very familiar with CRM systems.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

July 2018

Great bare bones donor management software.

I learned more of what we needed by using this software. I thought we could use a simple system like this one, but I believe it is too basic for our needs.

Pros

I love that this software includes almost everything you need for running a nonprofit donor database. The price is about 1/3-1/4 of what other companies offer. The tutorials are easy to follow and it is simple to set up.

Cons

I don't like that it will not integrate automatically with other cloud-based systems that we are using. The process of moving over donors from one database to this one seemed easy in the beginning, but ended up being very tedious.

June 2018

Randy from Mission Increase

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Little Green Light packs more value into their system than any other database on the market

The rates across all constituent records counts are phenomenal. LGL costs significantly less than any other database I've come across, and they offer essentially everything the big names do!

Pros

LGL manages multiple constituent engagement levels, measuring individual interests, support, and relationships with other constituents.

Cons

Online donation processing requires a fee. I know this is common, but I've seen other companies offer it for free.

June 2018

Nick from Rebecca Bender Initiative

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Great for small organizations

It’s a great system for small organizations. And certainly not as complex and difficult to use as Salesforce

Pros

It’s intuitive but best of all their customer service is some of the best I’ve seen. Their library has a number of different tutorials but if you can’t find what you want a quick submission of a question is answered within an hour at the most. Each time I’ve asked a question their answers are very clear and often linked to a very page that I need to answer the issue.

Cons

Not sure if I see any specific issues I could mention. I’ve been using it for seven months and like any other new system it takes some time to learn.

June 2018

Ralph from Special Olympics Delaware County Ohio

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

From the moment I heard about LGL, I knew it was perfect for us.

Up to now, we used Excel, which resulted in mostly nonexistent record keeping. The benefit is we can now keep an accurate record of donors, so authorized users will have immediate access to the data 24/7.

Pros

Ease of entering constituent information. The dashboard is designed for easy access to the features. The ability to email letters to constituents from LGL.

April 2018

Mandy from The Covering House

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2018

Great for smaller non-profits

Great product when you are starting out. However, once you get to 500-1,000 accounts or begin having larger events, you may need to upgrade.

Pros

Great for donor development tracking, assigning tasks, and running reports, integrates with Constant Contact. Perfect for new nonprofits or organizations with a small list.

Cons

Does not integrate many platforms. It does not offer seamless social fundraising, event registration, volunteer management capabilities. It does not provide a credit card processing gateway. We had four different platforms to accomplish everything we needed.

April 2018

Jill from Food For Thought Toledo

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Little Green Light has been the glass slipper for our organization after a three year search for CRM

Pros

LGL is extremely intuitive. As the only full time staffer at my nonprofit, it has been such a help to just pick up and start running with this CRM. I have a limited amount of time as is, so not spending hours and hours learning a software because of LGL's practical functionality has been such a gift.

Cons

Still having some trouble integrating the forms into the system, but working through that at present!

April 2018

rosie from wonderland developmental center

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

3 of 5

April 2018

Great software for small nonprofit

I recommend this product to anyone looking for a nonprofit donor database software that doesn't break the bank.

Pros

Affordable, easy to use, intuitive. Adding team members was easy and I like that it is cloud-based--we can access from anywhere.

Cons

Reports are hard to generate and we had to designate one staff member to become the expert in generating reports so that we could get high-quality reports on a consistent basis. This software also feels a little outdated.

March 2018

Helen from Fauquier Free Clinic

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

LGL has taken us to a new level of operational maturity.

We took twenty years worth of excel spreadsheets with the names of donors, prospects, event invitees and attendees and consolidated them all into LGL. At long last we have a robust and dynamic system that has helped us learn more about our donorbase and their giving trends. This has been invaluable for our current fundraising efforts and future projections. Not to mention the time we have saved managing our donors and development efforts.

Pros

For a small non-profit, affordability and ease of use are critical requirements and LGL offers both + more features than we could have ever hoped for. I knew from the first moment, after using the Flex Importer to upload a list of donors from a cumbersome old Excell SS, that LGL would forever change the way we organize, track and communicate with our donor base. The ability to easily enter constituents then segment and organize them with mailing lists, categories & tags has helped us achieve a maximum return on our appeals and events. LGL's integration with MailChimp has helped us quickly and inexpensively reach out and stay in touch with our donors. Our Letter and Email templates ensure that we send the right message to the right people at the right time. The Dashboard is a delight, both aesthetically and functionally - easy on the eye with quick access to everything I want to see and do. I am pleased with the reports and the ability to edit or build new ones as needed for specific purposes and audiences. My last top "pro" is LGL's Customer Service - best on the Web! Admittedly there are some features of LGL that I have yet to explore but as all non profits know , there is never enough time. That is why LGL is so perfect. Whatever type of non profit you are, be it large or small, however you might be staffed, be it by a low tech volunteer or a FT development director, LGL offers features and functionality at all levels that will help you grow and thrive

Cons

LGL offers so much more than any comparable program that I am just grateful to have you around! Cannot think of anything that I dislike about a company that is offering such a fantastic service to the non profit community.

March 2018

Chris from Dare County Arts Council

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Simply the best investment we've made for our fundraising team

Pros

The ability to create your own tags is brilliant. We've used it to create all sorts of new ways to categorize our constituents

Cons

I wish you could create one contact record for a husband and wife for snail mail and still be able to link their two separate email addresses to MailChimp without creating a second contact record for the spouse.

March 2018

Mary from Logistics

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

Affordable...

Pros

This software is very affordable for small nonprofits and it doesn't have to many fancy features we don't use.

Cons

Generating letters to print out can have issues sometimes. The tutorials are somewhat complicated . Don't help much.

March 2018

Jordan from St. Vincent de Paul of Bend

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

March 2018

LGL has made our donor management much more efficient.

Pros

Little Green Light is very easy to use, while still packing in a lot of functionality that makes donor management much more efficient.

Cons

There is a lot going on in the front end, which can feel cluttered at times. I would like to see simpler screens with options to add on if desired.