About Little Green Light

Little Green Light helps small and midsize nonprofits manage fundraising and development efforts by offering a cloud-based constituent relationship management database, as well as event planning, activity tracking, mail merges, and queries.

Little Green Light can meet the needs of a variety of nonprofit organizations, including faith-based ministries, arts and cultural organizations, environmental associations, and more.

Little Green Light helps establish workflows, such as entering and retrieving donor information, adding donations, recording event attendance, and creating mail campaigns. It also offers search capabilities.

Little Green Light is a flexible donor management and fundraising platform ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

249 Reviews of Little Green Light

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(188)

188

4 stars

(49)

49

3 stars

(8)

8

2 stars

(4)

4

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 249 results

July 2019

User Profile Picture

Jeri from The National Science Institute

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2019

Great Solution for Small Non Profits

It's made keep track of and mailing donation receipts a million times easier and has proven to be a good alternative.

Pros

Very Nice Interface and a simple system for entering and searching donor records. Designed with non profits in mind.

Cons

Multi-item donations are annoying to input due to a single line field for donated goods.

Reasons for Switching to Little Green Light

We needed a simpler system that was tailored for the non-profit sector.

November 2020

Sarah from SPCA Albrecht Center for Animal Welfare

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2020

Our Perfect Solution

Coming from Blackbaud's Raiser's Edge ridiculously expensive and overly complicated system, every single thing about LGL is a breath of fresh air and a joy to use. From working with our consultant on data migration to every day use, it's intuitive and simple to use. I'm still learning new and impressive functionality and am pleasantly surprised every time. Updates that are rolled out actually fix issues or improve functionality ( they listen to their users!). Customer service is email only, but usually quick and very helpful. The Facebook community is a nice addition as well - sometimes I can get answers there without needing to contact support. I only wish we had made the switch sooner - would have saved our organization tens of thousands of dollars and myself so much frustration.

Pros

1. The price absolutely cannot be beat, especially compared to Blackbaud. 2. It's just so simple to use. Intuitive, quick, and easy, yet still packed full of useful features.

Cons

Initially, what I liked least was that there was no live phone or chat support; email only. But, the longer I use LGL and see how little I need support, the more I don't mind it at all. Plus email support usually replies quickly and has the solution I need.

Reasons for Choosing Little Green Light

Price and simplicity. Other products had functionality wrapped in that we would never use, and it was reflected in the price.

Reasons for Switching to Little Green Light

Blackbaud's Raiser's Edge is probably amazingly fantastic software, IF you have an entire team devoted to managing it. In our organization, it was just me, and it was far too much to handle, especially with plenty of other duties, and what we got out of it was far less than the price could justify. LGL is everything we need, and more, for several thousands of dollar less per year, and much less frustration (none, actually).

February 2021

Emily from Freedom 4/24

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

February 2021

Quickly Outgrew LGL

Our organization moved from Excel to Little Green Light and we used LGL for several years. However, we quickly outgrew it. It was ok in the beginning when we weren't generating a lot of income and didn't need to run many reports. However, the more we grew, the more LGL did not work for us and we ended up switching to something else.

Pros

Inexpensive, good for small organizations who are just starting out

Cons

Reporting was not intuitive or easy to use. Lacks fundraising and email marketing capabilities that come with other competitors.

February 2021

Laurie from XBOT Robotics (non-profit)

Company Size: 2-10 employees

Industry: Primary/Secondary Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Little Green Light has been great

I and the board appreciate the various reports that can be easily generated. Because of the pandemic, we haven't been using it as much as we expected, but I still appreciate LGL: it's ease of use, clear Knowledge Base articles with easy to understand examples, and the additional support of being able to email someone. The flexibility is also great, so we truly feel we can make it as we want it rather than having to fit what we want to what the software can do.

Pros

I evaluated multiple products and highly recommended Little Green Light to my organization. It had the functionality we needed and, even though I was new to donor management software, I found it intuitive to use. Almost everything I've been able to figure out how to do on my own. A few times, I've had to use the Knowledge Base, which I've found to be very helpful. The very few times I couldn't find my answer there, I sent email and the response has always been phenomenal. I've received responses very quickly, even outside of their posted hours for responding. The help has been clear, concise, and friendly, including sometimes setting up a search for me on my account. Once, the response led me to wonder about a better way to accomplish my task but I had further questions. Again, the response was very quick and useful. I've attended multiple webinars and they, like the personalized help, were very informative, clear, and informative. I'm looking forward to what I'll learn in my upcoming webinars. The Flex Importer is very useful to us because we already receive much of our donation information as spreadsheets. We also appreciate having donations as well as volunteer information all in one place. I certainly haven't stressed LGL, but it is providing us the functionality we need with an easy-to-use interface and multiple systems of support so I'm never waiting days to learn how to do what I want.

Cons

I initially had trouble with creating a mailing because I misunderstood that a screen was a sample screen and should not be changing even though I made changes. When I used the mailer to send a test message to board members, the feedback I received was that the email address made the message appear to be spam so they didn't read it. That was over a year ago, so the system may have changed. We're a small organization and haven't needed to send emails during the pandemic.

January 2021

Aleena from 4:13 Strong

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

January 2021

Ease

Of all the software I use daily for my work, LGL is the one that consistently makes my job easier.

Pros

This product is incredibly easy to use. If and when I do come across issues or questions with the software, even my specific use (or misuse) of it, the LGL Help resources can usually direct me to a solution. If I can't find help there, the LGL support team always has a solution for me in a timely manner.

Cons

I thought that it was difficult to begin using the software, importing constituent data, etc. but that was simply because I hadn't ever used CRM before and was completely new to the system.

Reasons for Choosing Little Green Light

Salesforce was not as user friendly or as cost friendly.

Reasons for Switching to Little Green Light

Cost, new hire, consultant suggestion.