About Localist

Localist is a cloud-based event planning solution designed to help businesses manage processes related to event marketing, communication, and employee/student engagement. Key features include content management, form creation, email marketing, social promotion, payment processing, drip campaigns and website management.

Marketers using Localist can collect audience information using public forms, manage event content via custom branding capabilities, create personalized landing pages for every event and capture interaction behavior. Communication teams can aggregate information about multiple events in a single platform, handle attendee registration using the custom ticketing tool and grant role-based permission to create and market events as per individu...


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Supported Operating System(s):

Web browser (OS agnostic)

63 Reviews of Localist

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(23)

23

3 stars

(7)

7

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 63 results

September 2019

Nicky from Massachusetts College of Art and Design

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Localist is the solution!

We looked at many different event software solutions before deciding on Localist. It's a great product, and the customer service is unparalleled.

Pros

I really like how you can brand localist, customize the calendar offerings, and how it is a marketing platform in addition to a events platform.

Cons

I wish that the integration with Facebook still existed! I don't like double-creating everything - but using Localist and Facebook together = maximum visibility.

Response from Localist

Replied October 2019

Good feedback Nicky - Thanks!

September 2019

Raymond from Reed College

Company Size: 11-50 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Ray's review of Localist

I'm very familiar with Localist after having used it for a few years so I'm reluctant to change to a different email merge system but I do find it to be user-friendly and easy to introduce people to.

Pros

It's very easy to get started and set up a basic email. Support is very helpful and great about determining what issues I'm having. The emails usually look pretty great and consistent.

Cons

After I've uploaded a new audience, the response time a for it to appear and become useable. This is very confusing and stressful when you need to send the campaign. When I import an audience and add new field names, I wish I didn't have to eventually rename them from the default "MEREGE8" in the Audience fields page. I wish it were easier to modify the template and styles without "hacking it" via CSS.

Reasons for Choosing Localist

My program director vouched for it from her experience with it at her previous job.

Response from Localist

Replied September 2019

Thanks Raymond! I passed your feedback on to our support team too.

December 2018

Stanley from New York Presbyterian

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

3.0

December 2018

Customer service is excellent, but the UI and functionality needs a revamp

Overall I think the customer service is excellent. The UI and functionality needs to be improved. I've been using this software for 5 years and it has not changed much. It's time to improve on the current concept.

Pros

I like that I am able to segment my events into separate communities. I like the outstanding software support whenever I have questions. The UI and functionality can be upgraded to better filter events and further improve usability.

Cons

I don't like that I can't give more control for approval of events. At my organization, we have one admin to approve the events. Events already submitted don't necessarily need to be reapproved by me if there are minor changes like dates. When someone does add/remove dates from an event, the event is no longer visible to the public and needs to be reapproved. Maybe the event shouldn't be pulled from the live feed and be amended by the changes when it's approved. Or there should be an option to automatically approve minor changes. Another thing I don't like is the way you can filter down events. I think being able to see a calendar with the events listed on each day is a plus. (Kind of like seeing a physical calendar or using the Google calendar app.) People like to be able to see the events available on a week or monthly basis. I think this option would be most beneficial for the widget at least. I've been asked multiple times to have an alternative view to the list view we already have. The mini calendar for the widget is not functionally viable. It limits you to being only able to filter events on a day to day basis. If you ask me, I think it is rather cumbersome and not useful.

Response from Localist

Replied September 2019

Hey Stanley! Thanks for your review. We're catching up on responding to some Capterra reviews, and we wanted to check-in. I wanted to let you know that we are weeks away from launching an improved front-end on the Localist platform. Our goal with this front-end release is to update the design of the customizable layout - without disturbing too much in the existing experience. Maintaining simplicity in the user's experience is critical. We have identified opportunities in key moments of interaction to improve user flows and optimize how content is consumed. Looking forward to this release and would love to get some feedback from you after that release! If you have any questions and concerns hit us up at https://www.localist.com/contact/

January 2019

Frankie from City of Santa Clarita

Company Size: 201-500 employees

Industry: Government Relations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2019

Beautiful, functional, and automated.

Our previous website calendar system consisted of our staff manually entering events when the public would email them to us. Even with copy/pasting each field, it would take up some time to process a lot of requests. Now, we can approve or deny events with the click of a button and the public takes the time to format the events themselves. This also allows for required fields so we don't receive events with missing information.

Pros

I really like the clean design of the calendar along with the functionality of event submissions. Having the public submit their own events automates our process so much more than it was before. All we have to do is click one button to approve or deny the events, and that makes our job much easier.

Cons

I think we could have a little more control over the customization of the design, but we still haven't hit too many roadblocks as it is now.

Response from Localist

Replied September 2019

Hey Frankie! Thanks for your feedback! We're catching up on responding to some Capterra reviews, and we wanted to check-in. I wanted to let you know that we are weeks away from launching an improved front-end on the Localist platform. Our goal with this front-end release is to update the design of the customizable layout - without disturbing too much in the existing experience. Maintaining simplicity in the user's experience is critical. We have identified opportunities in key moments of interaction to improve user flows and optimize how content is consumed. Looking forward to this release and would love to get some feedback from you after that release! If you have any questions and concerns hit us up at https://www.localist.com/contact/

January 2019

Brandi from University of Southern Indiana

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2019

Easy to use and excellent customer service

We wanted a tool that would make it easier for our users to add and manage their own events to a calendar, thus adding to the number events on the calendar at any given time. Localist, with its easy to use interface, has solved that problem. People have found it very easy to use with little to no training necessary. The Localist support team has been wonderful about replying quickly to any questions or help I've needed.

Pros

This was the easiest third-party tool implementation I've ever been a part of. They didn't oversell and under-deliver. The calendar was exactly as promised and so easy to use for both admins and our end-users. The interface is user friendly and has made adding and managing events very easy.

Cons

There isn't much that I like least about the software. Localist is very responsive to customer suggestions so updates are usually driven by users. The minor things are not deal breakers for me.

Response from Localist

Replied September 2019

Thanks for your feedback, Brandi! What a great review! We're catching up on responding to some Capterra reviews, and we wanted to check-in. I wanted to let you know that we are weeks away from launching an improved front-end on the Localist platform. Our goal with this front-end release is to update the design of the customizable layout - without disturbing too much in the existing experience. Maintaining simplicity in the user's experience is critical. We have identified opportunities in key moments of interaction to improve user flows and optimize how content is consumed. Looking forward to this release and would love to get some feedback from you after that release! If you have any questions and concerns hit us up at https://www.localist.com/contact/