Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership retention by over 50%, allowing our organization to double its membership in two years. Automation of previously manual processes (reporting, invoicing, etc.) has allowed our organization to grow substantially without needing additional staff.

Membee allows us to manage our membership simply, from sign-up to annual invoicing, with a full range of member options and reporting. Our membership has doubled and we are managing the increase without additional staff - Membee saves us that much time! What really makes Membee work is the customer support! The software features options to fit the requirements of different types of organizations - rather than having the organization fit the software. Staff know the product well, are quick in understanding what customers need and answer questions daily in clear, easy to understand and follow language. A wide range of well-written tutorials are also available. As a provincial non-profit, Membee is affordable.

Switching between keyboard and mouse slows down data entry - keyboard only options would be fantastic.

Membee has helped us grow our membership by 25% so far, even with increasing our yearly dues. It took a while to get everyone on board with moving to Membee, but all the while everyone was very helpful, and I'd like to thank [SENSITIVE CONTENT] for all of phone calls and meetings to answer questions, and give advise on what other non-profit organization clients were doing to move the process a long.

I like the ease of use, and the customization of the software, as well as the ability to allow for multiple agreements to be signed during new member signup , and renewal. the ease it is to integrate into any website, and the on-boarding and support staff are great. [SENSITIVE CONTENT] is great, and very helpful in making sure you are up and running

The only item that I do not like is the way that you have to have separate login's for our different membership types (individual, family), it was difficult for our members to understand, even though we outlined and made it very easy to follow.As a user, I would like to be able to access everything from my "profile page" like the outstanding invoices, and easily see from the financial history a paid or unpaid status for the view.

Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a mobile app, it's next to impossible to use on a mobile browser. Searching in convoluted. Setting up events takes too much time... there are just too many options to navigate - which should be a good thing - but the user-friendliness, or lack thereof, more than takes away from the experience. Customer support was... ok. IF your issues occur during Membee's office hours, you'll be able to reach them by live chat or phone. This was nice, but then you may need to take way more time than should be necessary to explain your issue, then re-explain it when they answer something you didn't ask. In the end, they do get things resolved. It's just a bit of a pain to get done. Sorry, but I can't recommend this software at this time.

Hard to speak on what I really liked. When I started my position, this software was already in place, so I had no choice in using it. This would not be my recommendation for anyone. On the plus side, there are lots of features built in, and the reporting was especially detailed.

While the search capabilities were somewhat powerful, the implementation was awful, in my opinion. You are forced to click and select so many options before actually getting any results. After you do it a few times, it doesn't get easier, it just makes you want to pull your hair out. Just trying to look-up all contacts in a particular organization can be harrowing experience.

From my initial contact, the demonstration, registration, activation, transitioning from our previous software and "Going Live" was a completely painless and amazing process. I have experienced more frustration with the use and installation of simple pieces of software for graphics or office programs than I have had with the implementation of the entire Membee software. The level of support I have received was above and beyond my expectations.

Creating and editing profiles, reports are excellent, receiving notifications of updates, online registrations, renewals and payments etc., Member ability to access their personal profiles to make their own updates and number one thing on my list is pricing , value and service - simply put there is nothing I don't like about my Membee software.

I have found absolutely NO Cons to this software

We implemented Membee for our Pickleball Club in July, 2019. Although it hasn't always been smooth sailing Membee has always been helpful in resolving any issues we've encountered. We are just finalizing our first year end and our membership renewals are the highest they have ever been. Thank you.

I used to process our Pickleball Club's membership manually which meant a 25-30 hr volunteer work week. Membee has reduced the amount of work I do by more than 50%. Continued support throughout the learning process has been wonderful. The Membee support team has been great. If the issues are urgent, Membee responds promptly and efficiently. The daily morning Chat help line has also been very helpful to get answers quickly as we continue to learn how to navigate the system.

We've had a few issues with Members (including myself) not being able to login due to "blocked cookies" even though our settings have not been set to block the website. For the most part our members have been able to resolve the issue by clearing their browser history.