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Sumac

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Ratings & Reviews

Overall Rating

4.35 / 5 (359)

4.34 / 5 (105)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

May 29, 2020

April 13, 2020

Pros/Cons

  • Pros

  • Love the product and really love the customer support. This product does almost everything we need it to do and the team provides support like no other I have experienced!

  • very easy to use and very helpful to the business

  • Cons

  • It's sometimes hard to get a solution to a problem. Because it's so customizable, we tweak it to meet out needs and customer support has to figure out what we did and how to fix it :o)

  • It's not the easiest system to use; however, I guess that is to be expected, given the many functions it will perform.

  • Pros

  • The website integration is great and easy to use. It has saved us a lot of time and money. It is great that users are able to sign in with their login

  • So easy to customize! I am not computer savvy and I was easily able to customize fields for a variety of programs and services we offer.

  • Cons

  • Sometimes the glitches when updates happen, but IT support walked us through how to handle it and once we saved the process it was not an issue.

  • Add-ons can be pricey for smaller organizations, however they are worth it if it's in your budget.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

7 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots