MemberClicks Software

MemberClicks Software

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FrontRunners 2022

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About MemberClicks

MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations. The system can stand alone as a membership website and social community or integrate with an existing website to help users handle membership management, new member applications, communications, event registrations, and more. MemberClicks stores data, generates reports and lets managers add users to groups and set their permissions for access to members-only content. The suite of applications also provides email marketing, donor management, and volunteer management capabilities. MemberClicks’ event management module offers tools for creating custom forms that collect registration and payment information, while its dues collection module allows manage...

MemberClicks Pricing

Pricing is based on the number of member profiles in your database. We offer both monthly and annual payment options. For more details, see the link to our pricing page above.

Starting price: 

$312.50 per month

Free trial: 

Not Available

Free version: 

Not Available

Main Dashboard - A high level overview of your association and activity
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MemberClicks Reviews

Overall Rating

4.36

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 449 reviews

Joy

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

July 2021

Memberclicks

Rhea

Company size: 11-50 employees

Industry: Medical Practice

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2020

Definitely gets the job done

The on boarding experience was great. The support we received was white glove as we had a large amount of custom skip logic questions in our forms.

Pros

We use this to track our membership and it has been great with the automated reminders and the customization in our membership application form. We also use memberclicks as our event registration system and the connected attributes are great with pre populated info carrying over once someone is signed in. The newest upgrade that helps us track engagement of our members using the system was a huge improvement. I haven’t had time to play with it enough, but having the snapshot who is engaging with our forums and opening Comms is great.

Cons

There is currently no sync with other software where we can move contact info to Mailchimp or or grants program Zengene.

Reasons for choosing MemberClicks

We decided to pay more to get more. After using a bare bones system, we decided a program that saved time and headaches was worth it.

Reasons for switching to MemberClicks

It was a terrible system that staff needed help to do everything with.

Cathy

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

October 2020

IFFA Concerns

I have been frustrated with the overall experience with MemberClicks. I felt like the onboarding was not much about training, but about gathering information so that your group could prepare a bare minimum program. I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works. When I have called into the support line and reached a live person, I have been told, that is not how you do it. I feel the training needs some major improvements. There needs to be a little more flexibility in the design of some of the items (event setup should offer more hidden feature options).

Pros

I like that it can integrate with the website.

Cons

I don't like the inflexibility of created pages on the website. I don't like the lack of response time on requests, or call in (this week I sat on "hold" for almost 15 minutes). I don't like the cost of in-person training sessions. Not as happy with this product as I had hoped. I actually prefer the Weblink version over Atlast. I like the easier layout options for the website, but I prefer the options that the Weblink website offered. It was more tailored to our likes.

Reasons for choosing MemberClicks

We felt at the time the WebLinks program worked well for what we needed, since the change over to Atlas, it has been a little more challenging.

Reasons for switching to MemberClicks

Individuals in the office chose to make a change to a more "self" type program - thought we would get more than we were getting - but not necessarily the case.

Mary

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

August 2022

Valuable Association Asset

Pros

This platform is easy to learn and easy use..

Cons

Since we use both the Website platform and the LMS it would be nice if the upload spreadsheets matched and all of the required fields matched. I.E. in the website zipcodes can be any necessary number of characters which is great because we do have some members from other countries than the US. the LMS only accepts 5 characters, which ends up being an issue.

Reasons for choosing MemberClicks

I was not part of the team that looked at the options, so don't know.

Reasons for switching to MemberClicks

Talley is trying to have all clients on the same platform for conformity and ease of cross training.

Theresa

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2020

It's All About the Data!

I was a big believer in WebLink and the product they had, and when they became MemberClicks I was worried about what would happen to the program and platform I had come to love. I am very pleased that all the functionality is still there, they continue to lead the industry in terms of CRM functions and innovation within the field and the customer support is bar none, the best. It is all about the data and the customer service for me.

Pros

The functionality and the ability to extract data on a level no other program currently has.

Cons

The shift to a browser based platform and making it appear more user friendly.

Reasons for choosing MemberClicks

There were no other products considered because I have used all of the ones that currently available and I knew what we needed.

Reasons for switching to MemberClicks

Chamber Nation was not flexible, CRM based or data rich. It did not allow our team to make edits and changes. We were too dependent on someone else to make changes, corrections and edis.

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