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> Reviews of MemberPlanet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MemberPlanet is a good fit for you!

Source: https://www.softwareadvice.com/nonprofit/memberplanet-profile/reviews

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MemberPlanet Reviews

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# MemberPlanet Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(211)

4

(42)

3

(9)

2

(3)

1

(2)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.8

Value for money

4.5

Functionality

4.3

* * *

### Pros

"Our initial site was up and running within a few days, and it has been easy to continue to flesh things out and develop from there."

"It was easy to transfer our membership records from our old system to Member Planet."

"MemberPlanet has had great customer service, and helped facilitate a great conference for our organization."

### Cons

"Our old Java and HTML site was like a vintage car—classic but hard to handle."

"Unavailable support on weekends, if you find something on Friday, it's not getting fixed very fast"

"Other users have raised concerns about the platform's customer support and responsiveness, reporting long wait times or unhelpful responses from support staff."

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MemberPlanet Reviews, Pros and Cons - 2026 Software Advice