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> Reviews of MemberPlanet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MemberPlanet is a good fit for you!

Source: https://www.softwareadvice.com/nonprofit/memberplanet-profile/reviews

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MemberPlanet Reviews

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[Overview](https://www.softwareadvice.com/nonprofit/memberplanet-profile/)

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# MemberPlanet Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(211)

4

(42)

3

(9)

2

(3)

1

(2)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.8

Value for money

4.5

Functionality

4.3

* * *

### Pros

"We are excited to get members the option to pay for lunch ahead of time, and even pay their dues and some ladies do not make it to a meeting in person to pay their dues."

"I believe the ability to have a human respond to my questions quickly is one of the most valuable things."

"I am not an expert in any of this, so as I learn it is very nice to have suggestions to improve our site or a quick response to my questions."

### Cons

"Our old Java and HTML site was like a vintage car—classic but hard to handle."

"Unavailable support on weekends, if you find something on Friday, it's not getting fixed very fast"

"Other users have raised concerns about the platform's customer support and responsiveness, reporting long wait times or unhelpful responses from support staff."

* * *

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MemberPlanet Reviews, Pros and Cons - 2026 Software Advice