--- title: "MemberPlanet Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MemberPlanet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MemberPlanet is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/memberplanet-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Alumni Management Software](https://www.softwareadvice.com/nonprofit/alumni-management-comparison/) / [MemberPlanet](https://www.softwareadvice.com/nonprofit/memberplanet-profile/) / MemberPlanet Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/memberplanet-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/memberplanet-profile/alternatives/) # MemberPlanet User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 268 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.5/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 212 reviews (79%) - 4 stars: 42 reviews (16%) - 3 stars: 9 reviews (3%) - 2 stars: 3 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - We are excited to get members the option to pay for lunch ahead of time, and even pay their dues and some ladies do not make it to a meeting in person to pay their dues. - I believe the ability to have a human respond to my questions quickly is one of the most valuable things. - I am not an expert in any of this, so as I learn it is very nice to have suggestions to improve our site or a quick response to my questions. ### Most mentioned cons - There are so many options that it is a little confusing for someone who may be taking over from a previous owner. - Our old Java and HTML site was like a vintage car—classic but hard to handle. - Unavailable support on weekends, if you find something on Friday, it's not getting fixed very fast ## MemberPlanet customer reviews Showing reviews 1-25 of 268 (page 1). ### A simple, low cost solution to manage your membership - Overall rating: 4/5 - Reviewer: Justin H. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it was a good experience but we decided to go with a solution that was more commonly known and more user friendly. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I like how it is fully comprehensive membership solution. They have thought of everything. #### Cons The interface appears outdated. It is a little clunky. We ended up using Salesforce to fill our needs. #### Vendor response Thanks for your review Justin! We do our best to provide an all-encompassing solution for easy membership management. Our platform is constantly evolving based on our clients¿ needs and we will take your feedback into consideration as we continue to update our interface. memberplanet is an all-in-one platform that allows groups to manage members and engage with supporters to promote growth. While Salesforce CRM is useful for developing relationships with your company¿s customers, our AMS services instead provide you with membership tools to strengthen and facilitate relationships with both your existing or prospective members. We wish you the best of luck as you pursue your business development goals, and should you need membership services in the future, please do not hesitate to reach out to us! Replied October 2018 --- ### If you are Manager -You can try this. - Overall rating: 5/5 - Reviewer: Shamrul I. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for free trial - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Overall I have experience with Memberplanet is a software platform designed to help clubs, organizations, and associations manage their membership, events, and communication. It offers features such as payment processing, volunteer management, and email communication, and has received both positive and negative feedback from users. Some users have praised its ease of use and versatility, while others have expressed concerns about the platform's user interface, customer support, and reliability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Memberplanet is a software platform designed for clubs, organizations, and associations to manage their membership, events, and communication. Some users have praised Memberplanet for its ease of use and versatility, as it can be customized to fit the specific needs of different groups. Additionally, its features for payment processing, volunteer management, and email communication have received positive reviews from users who appreciate the convenience and efficiency they bring to their organizations. #### Cons While Memberplanet has received praise from some users for its features and ease of use, others have expressed concerns about certain aspects of the platform. Some users have reported issues with the user interface and navigation, finding it confusing or difficult to use. Other users have raised concerns about the platform's customer support and responsiveness, reporting long wait times or unhelpful responses from support staff. Additionally, some users have reported issues with the platform's reliability, with the platform experiencing outages or technical difficulties that disrupt their ability to manage their membership and events. --- ### Overkill for some applications, underwhelming on some features - Overall rating: 2/5 - Reviewer: Robbie G. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered It is mixed, but now leaning towards negative. I get it "free" because it is provided through my regional golf association. It does one thing well, which is to integrate with another system related to golf. I cannot customize the menu to eliminate all of the things I don't use. I have had multiple problems with broadcasts/emails, which are important to any group - communications! I frequently find problems on the weekend, but can't get anyone to look at anything until Monday. The website feature is marginal - I can make it work - sort of - but it rarely looks very good. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It integrates with another system required for our membership/club. Customer service is responsive, but not always able to fix issues in a timely fashion. #### Cons Website building is cumbersome and difficult to manage/get what you want. Email/broadcast feature is unreliable, it has unsubscribed members for no reason, recently broadcast to certain email systems just breaks, and fixes are taking days/over a week. Unavailable support on weekends, if you find something on Friday, it's not getting fixed very fast #### Reasons for choosing MemberPlanet Didn't choose it, it is offered to me free, but it hasn't been free in terms of the number of hours I have to spend chasing down problems --- ### User review of Member Planet - Overall rating: 5/5 - Reviewer: George H. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered I am still in the learning curve regarding the application itself but have to give glowing remarks for the support I have received throughout the setup. Each member of the Member Planet team has been responsive, proactive and sensitive to our timelines. MP and its team are a great value for the money and a far greater value than others I have worked with who charged a great deal more and were difficult to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For the small to mid-sized association, Member Planet is very affordable, has great basic functionality, and the sales and support teams are stellar to work with. #### Cons It would be great of one could search on various answers in the customized fields new members must fill out when they register. My understanding is that this will become available in 2017. --- ### Membership at your Fingertips - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Made the transition from pen and paper to memberplanet, and it has never been easier for me to run our club. Incredibly impressed with the features, and will surely be recommending to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Seriously the only tool I'll ever need to help run our investment club. I have access to all members, the ability collect fees, send emails/notifications about our meetings, and process applications all from the same place. Never knew such a software existed, but very happy. #### Cons Can be a little overly complicated for some users to start, especially if they lack technology skills. Would love a mobile experience that was more immersive. --- ### Do your due diligance - Overall rating: 1/5 - Reviewer: Tom A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Very, very poor. Aside from the non existent customer service, knowing that they have received $500 in donations and I can't get anyone to tell me where the money will be deposited to our bank acct, plus prior problems in the past, should cause someone to pause. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Not much, emails get stuck in spam, texts don't go through, donations don't get posted...customer service response time is poor to non existent. #### Cons There customer service is beyond poor. I have emailed no less than 10 times, with very canned responses. I called and left a voicemail, no return phone call - been over a week. I was told on an email that they are so backed up that they are not returning phone calls, can't make this up. I've asked for a supervisor to reach out about 10 days ago, no call. Continue to ask for a call in all communications, no one calls. --- ### Once stop place for managing surveys & email campaigns - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it for managing email campaigns, surveys, donations and reporting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Live reporting, group texting features are really cool. Sending newsletter is really easy with this tool. #### Cons I don't have any issues with this tool as of now --- ### This software/site does exactly what we were looking for. - Overall rating: 5/5 - Reviewer: Heidi L. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered Pros: Ease of use for membership adding and donation set-up. Customizable in every way. Many options for member contact. Mobile app for easy group info for members. Cons: Limited web integration. Does not support multi-language characters #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Great product. Great customer support - Overall rating: 5/5 - Reviewer: Merry S. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered Very impressed with product and customer support. Almost immediate response to email. Highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Support is practically non-existant - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros All-in-one approach to managing memberships. #### Cons Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs. #### Vendor response We're so sorry you had a bad experience. We'd love to make it right. Please email us at support@memberplanet.com or call 888-298-8845. We'll be happy to help with the issue you're seeing. Replied May 2019 --- ### Do not use MemberPlanet - Overall rating: 2/5 - Reviewer: Eve L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered I have been trying to bring an existing group online and have run into one problem after the next. It was almost impossible to predict these issues when assessing our vendor options. Bottom line: I will have to find another program, or build one of my own. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros Not much. MP does gives you the option of adding custom fields, which works well for our needs; however, you are not able to hide default fields, which causes confusion and poorly filled out records. #### Cons Poor execution of software features. I keep running into road blocks. Examples of what you can not do: merge records, hide unused fields from the end user, very poor email formatting controls, use a different send and reply to email address. They give you a "delete" record option that does not actually delete the record. --- ### Chapter Communication Made Easy - Overall rating: 5/5 - Reviewer: Taylor V. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered Our chapter has been using all different types of communication including Facebook, yahoo groups, basic SMS text messaging, etc. Although these methods of communicating have worked in the past, I wanted to implement an easier more efficient way of sending out updates and messages to my chapter. I came across MemberPlanet, and saw they just released a new feature that allows members to send email/text at the same time from the web platform and from the mobile application. This feature alone sold me on MemberPlanet because it was the perfect solution to easily and effectively communicating with my chapter. If I need to send an urgent message to specific members, or my whole chapter, I can. Being a college student, I am always on the go and MemberPlanet's mobile integration has made my life easier by allowing me to send messages on the go. We have a spring event coming up which is successful year after year. I will definitely make sure our chapter uses MemberPlanet for our event set-up, as well as receiving donations. Overall, the new broadcast feature is more than effective and I haven't seen a platform that has anything comparable to the broadcast feature. MemberPlanet is definitely the way to go for any chapter looking for an easy/efficient way of communicating, managing, and organizing chapter activities. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Perfect for Management and Marketing of 80+ Clients - Overall rating: 5/5 - Reviewer: Valerie J. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered On a weekly, sometimes daily basis, we require some form of communications with our retail community here at the shopping center. MemberPlanet has made this process super easy and efficient to be able to do so and make sure that our communications are getting in the appropriate manager hands. It's user friendly platform allows customization so that retailer managers know when the memo is urgent and needs immediate attention or when we are simply sending out our quarterly newsletters and other promotional opportunities. It's also very helpful because retailers can respond to content easily and quickly, and those responses are all returned to management in one format and one place. From a marketing standpoint this is critical especially when managing 80+ retail accounts when retailers have marketing materials to report on a daily basis. From new developments to promotions, community updates to management memos this platform is perfect especially because I'm able to track who's opened the message to ensure and prove managers have receive the message. Easiest and best program I've used in my 10 years managing and marketing in the real estate/retail industry. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### I love MemberPlanet. It was extremely helpful when we planned our 40th Anniversary Celebration! - Overall rating: 5/5 - Reviewer: La'Kitha H. - Product usage: Used other for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user-friendly! I also love the communication piece as registration is completed, fees paid, etc. #### Cons It is a great software. However, there were a few members that had concern about convenience fees when making payments. It was explained to them that you can charge the group the fees or the customer. Some decided to just use the mail in option, but the majority used the software. --- ### love collecting donations on the go - Overall rating: 5/5 - Reviewer: Nick B. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered I am currently the leader of a service group named Hockey for Health which consists of 10 individuals derived from my club hockey team. Our goal is to fundraise over $30,000 to travel to South America to aid the less fortunate. Throughout a 2 year period through fundraising events, reaching out to different communities, and sending mail/email campaigns. In order to reach our goal, we needed a platform that allows us to raise funds, set-up events, create event registration forms, and send newsletters. Memberplanet has all of the features we need and more. I can simply set up a donation campaign and share it with the world in less than 5 minutes. Also, MemberPlanet allows users to create supporter pages which gives others the ability to create their own donation page to assist us in raising funds. This is great because it allows us to effectively reach more people. Let's not forget that you can even collect donations on the go with the mobile app. MemberPlanet is the way to go if you are looking to maximize donations and outreach. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Supercalifragilisticexpialidocious - Overall rating: 5/5 - Reviewer: Casey P. - Product usage: Used unspecified for unspecified - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered I like how supportive the entire service hotline has been awesome and helpful. The site is fun and creative, but whenever I faced issues, they knew how to help. The live chat system is responsive and they take less than a day to answer back on my inquiries. I have to say the Events, Donations, and Broadcast has made my job easier in organizing and funding my events. I quickly alert my group of any changes through the broadcast system which goes to email and cellphone alerts. Even though I am new to the site, I found myself enjoying all the functionalities of the website, with each tab and widget. I enjoyed how easily I was able to import my contacts through all my social media sites i.e. Instagram, Facebook, Twitter, etc. I managed to set up a clean schedule of an organized fun run and managed to raise funds for cancer awareness. Overall, I can't wait to reach the potential capabilities of the site and harness its maximum effectiveness. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Everything we need! - Overall rating: 5/5 - Reviewer: Cheri A. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered Kudos to your developers for designing a product that is all-in-one. I am involved with a small non-profit with a small but growing membership. We've reached the stage where we need to be a lot more in touch with our membership. Being able to send emails, email blasts, newsletters, have distribution lists etc. all in one place that is SO easy to use - slight learning curve- is fantastic. We can link to our website, connect with Facebook, Twitter, etc. and take membership payments online and have them connect to our account. Any questions that were not answered in the support database were answered by phone by Patrick who was fantastic. [ Thank you Patrick!] For those of us who have worked with contact management systems this is very easy and for those who haven't it's a very easy way to get started. This is a very affordable product for small groups that want to be able to do big things to grow their membership. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### I'm really amazed at the many features MemberPlanet has to offer - Overall rating: 4/5 - Reviewer: Patricia W. - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I like the ability I have being able to create different templates to my liking. Awesome software that memberplanet has available to users. Representative is very helpful when needed. I can call her up anytime of the day and she is willing to assist me with any troubleshooting I need. Her assistance make the program feel more user friendly. --- ### MemberPlanet is awesome! - Overall rating: 5/5 - Reviewer: Andrew L. - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered I was referred to MemberPlanet by a friend who used MemberPlanet for their non profit and PTA organizations. I needed an online portal that would allow to create emails, surveys and shoot out payment forms all under one platform. I do not know how I survived without MemberPlanet before, but I am glad that I use it now! I use MemberPlanet to collect my league dues. The process is quick and simple. All I had to do is log in and create a quick payment form and send out to everyone who had to pay. I was also able to interact with MemberPlanet on a customer service side as well. I had a quick question about my account, I emailed them and they shot me a reply back quick. I actually did call one time as well and spoke to a very kind lady who helped me with all of my questions I had. I would def refer MemberPlanet to anyone! 5 star service all around!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### The User Interface requires a bit of a learning curve, but it's definitely worth it. - Overall rating: 4/5 - Reviewer: Ihsaan M. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered I'm a Branding & Marketing Communications consultant and I regularly use MemberPlanet for one of my nonprofit client's email marketing and membership management. The aspects of MemberPlanet that I utilize most often in this role are email marketing campaign implementation/tracking, member management/segmentation, and event promotion. I initially found MemberPlanet to be a bit counter-intuitive in the sense that you definitely have to look at their support videos and pages to understand how to do things. It's a very feature rich software, so the layout is not always obvious. That being said, customer support is A+ quality and the training resources they make available to you are second to none. So as I said, there is a learning curve, if you can be patient with it, you'll find yourself with a feature rich membership management solution. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Easy to use and very effective - Overall rating: 5/5 - Reviewer: Daniel J. - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered If you are looking for a management platform that is easy to use and has all of the features that you need to manage your organization, then MemberPlanet is the platform for you. Not only does Member Planet have the tools you need(event creation, donation campaigns, easy membership functionality, email campaign creation, custom payment forms, and various communication options) but it's one of the only platforms in the member management software industry that doesn't charge per member. My web-based networking/ event organization has achieved total organization and n helps us focus on how to keep moving towards success. All of Member Planet's features are great and time-efficient. If you're looking for a platform that is user friendly, as well as effective, Member Planet is perfect. You can also try it for free! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### It has transformed our organization - Overall rating: 5/5 - Reviewer: Chrischeryl M. - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, tracking of members and financial tools have changed how we operate. The financial tool has made our banking much easier. #### Cons If there was anything I would improve would be the mobile features. I would like to do more as an admin from my device. --- ### This is a great software for non profit organizations. Loved all the features! - Overall rating: 4/5 - Reviewer: Jesabel R. - Product usage: Used unspecified for unspecified - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered Pros: task and role assignments; great costumer service; when you add an event it creates a specific website; members can download member planet's app and check the group feed, events and photos from there; great to communicate with members through broadcast and email. Members already have assigned an ID and they can access their membership card from either the app or profile! You can have several administrators and can create surveys too. Cons: Website sometimes crashes and you have to get in multiple times until it works again; there is no video tutorial for member level; calendar view of events is not available; member database (and member profile) is a bit difficult to navigate and it takes to time to get used to it. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 --- ### Customer Service is what makes this company a win! - Overall rating: 5/5 - Reviewer: Samantha B. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered I started looking at MemberPlanet for an Alumni Association first due to its advertised features and its price. I ran into a problem figuring out how to integrate a portion of what they do onto our existing external website and a woman from the design team/customer service spent a significant amount of time fixing the problem for me. At the point that I received this help, we were only utilizing the free features of MemberPlanet. The phenomenal customer service didn't stop there. I was on the fence about using MemberPlanet for my organization, but after working with some of their team, I was 100% confident that MemberPlanet was the right choice and that I will have help and support if I need it going forward. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Positive Experience with MemberPlanet - Overall rating: 5/5 - Reviewer: Kelsey W. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered I am a MemberPlanet fan! The Quickpay charge buttons, Payment Forms, Reporting, and Events/Evites/Ticketing are all great. I have yet to try Broadcasts, Surveys, and Discussions, but that shows just how many features are available. It would be great for the Email design wizard to have drag-and-drop blocks like other email programs, but since those are generally email-only programs, all of the other features MemberPlanet provides make it a worthwhile overall package. More importantly, I have received amazing service from the MP team. I always receive fast, personalized responses and even instructional videos when applicable. Rachael specifically has been a huge asset for our group. Thank you MemberPlanet! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/memberplanet-profile/reviews/?page=2) --- MemberPlanet Reviews, Pros and Cons - 2026 Software Advice