As a Sportsmen's Association with more than 1700 members, discerning and understanding the consensus of membership desires is challenging. Surveys help, but tend to be skewed. With MemberTies Pro we can track what our members are doing, rather than what they say they're doing. The resulting data allows us to dedicate assets where the Association will gain the most benefit from the expenditure. We know our members better, and thus can serve them better. Also, a word about MemberTies support: Absolutely fantastic. I have dealt with lots of different software packages in my day (many unrelated to MBT subject matter) and I have dealt with good support people before, but nobody has EVER equaled MemberTies Customer Support quality. Their responsiveness is unparalleled -- I have always had a response in 24 hours or less; often just an hour or so (unless I write outside reasonable business hours). Their diligence in tracking down a problem I had was impressive, and we worked together to get things resolved and back on track. They were also extremely helpful when I needed to make changes to our database (due to poor original decision-making in our organization); the MemberTies people listened to what I needed, made the fix perfectly, and got my revised database back to me in 24 hours. I can't say enough great things about MemberTies support. They're absolutely top drawer.

MemberTies Pro is a powerful, flexible, scalable solution for tracking membership matters. It has really assisted me, as Membership Chair, in doing my job properly and efficiently. I can track things that were difficult or impossible to follow previously, which allows me to nip problems in the bud before they fester and cause upset and bruised egos; thus helping to make the Association run smoothly. I can, with a little thought, search out any group of members I need with an easy and straightforward search protocol that's simple and intuitive to use. I can teach others to handle the software in its essentials in very short order for when I'm gone. It's a great product; better than any other I've seen or experienced.

I'm hard put to come up with something that I don't like about the software. I've made a couple of suggestions for new features along the way, and the support people at MemberTies have incorporated them into their routine update releases. I was very surprised when that happened. I've never had a support person make changes to increase the capability of their software short of a whole new version for a whole new price. But the MemberTies people have done just that. I guess if pressed, I'd say that I'd appreciate a way to (obviously) mark files in multiple ways so that I can keep certain files separated from the rest at a glance, rather than having to open the file to verify that it contains what I want (or don't want). But this is a minor issue for me really.

Love the program but not all the most recent changes

Most affordable program that does the job.

Buggy and no support. Flags can't be toggled.

It has given us a strong, reliable method of documenting our membership, but it has inhibited us from adapting to modernized functionality, such as communication by group emails.

It is steady and without failures. The templates are thorough and comprehensive.

Excessively complicated for all but basic functions. Documentation is byzantine and difficult to search effectively.

Program works great but now I do not trust them.

THis program works well and is far cheaper than any competitor I can find

Can not get support from them. I purchased a renewal but I can not get them to send me the new key for the software even though I paid for it. When I chat online with them they just say they will cancel order. This is not the way business should be done. Love the program but no longer trust them.

It meets our needs perfectly. When I have run into a problem or roadblock, if the help system didnt give me an answer, an email to tech support almost always did. And when I requested a simple feature (like being able to sum/average a numeric custom field, MemberTies provided it in a subsequent release.

I have used MemberTies since 2009. It provides the membership management that we need - contact info, status, custom fields, dues management. The user-defined reports (only in Pro version) provides the info we need for downstream processes (label printing, email list management, telephone committee, etc.).Having used all kinds of applications and systems since 1976, it is one of the most feature rich and well developed application that I have ever used!!! Tech support has always been responsive (less than a day) and helpful (with the answer or tip that I needed). The built-in help feature is one of the best I've ever read - with steps, images, tips, etc.I looked at 5-8 other applications and nothing came close on features we needed and at a price we could afford. And what we need is a fraction of what MemberTies provides.

There were a few changes in the 2022 release that made a few tasks more tedious.If we needed to access it from anywhere, this wouldnt be the product that I'd choose. But we dont need online access, so it's meets our needs.