GrowthZone vs Mindbody
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
3.9 / 5
Value for Money
4.4 / 5
3.6 / 5
Customer Support
4.3 / 5
3.8 / 5
Functionality
4.2 / 5
4 / 5
Last Review Written
September 24, 2024
October 2, 2024
Pros/Cons
Pros
- I love how easy it is to use, as well as the customer service. Everyone is pleasant, prompt and so helpful.
- Overall, GrowthZone has been so good for my membership and myself. The ease of use is just the best and I am so happy that I switched.
- I love the ability to control and update our website so easily. Credit card procesing is clean, easy to use, and provides a smooth transaction as well as easy of paperwork.
Cons
- We also have not integrated our billing systems and manually updating everything so that the software communicates with other programs is a pain.
- Sometimes editing communication templates and billing documents can be confusing and small changes can cause changes in other areas.
- This is confusing, you need a lot of training and not intuitive for the average user. You must be a web pro to understand the back end functions.
Pros
- They way you book for a service is very good, the dashboards they have are very good on the system. The system provides an insight snapshot to what is going on today which is great.
- I like your personalized attention and that your response has made me feel valued as a customer and gives me the confidence that I am supported at all times.
- You can favorite the places you frequent so it's easy to access exactly where you want to book. I like the flexibility and it helps that you can use it on your phone as well as computer.
Cons
- This system is a constant source of grief. It double charges clients all the time, they say they are "trying" to get it to stop, meanwhile I get a dozen furious calls a week from clients who complain.
- It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.
- Besides the horrible service they have not kept up with technology.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
