GrowthZone vs MemberLeap
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.4 / 5
4.8 / 5
Customer Support
4.3 / 5
4.9 / 5
Functionality
4.2 / 5
4.6 / 5
Last Review Written
September 24, 2024
June 9, 2024
Pros/Cons
Pros
- I love how easy it is to use, as well as the customer service. Everyone is pleasant, prompt and so helpful.
- Overall, GrowthZone has been so good for my membership and myself. The ease of use is just the best and I am so happy that I switched.
- I love the ability to control and update our website so easily. Credit card procesing is clean, easy to use, and provides a smooth transaction as well as easy of paperwork.
Cons
- We also have not integrated our billing systems and manually updating everything so that the software communicates with other programs is a pain.
- Sometimes editing communication templates and billing documents can be confusing and small changes can cause changes in other areas.
- This is confusing, you need a lot of training and not intuitive for the average user. You must be a web pro to understand the back end functions.
Pros
- The program is robust for the price point, which is great for a small nonprofit like us. It will save us countless hours with membership and conference/event management.
- They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of.
- Out of the box, MemberLeap is a feature rich association management tool. But what gives MemberLeap the distinct advantage is their dedication to improving the product in customer-centric ways.
Cons
- There are a few layers to get through to create designs and some areas can be frustrating when you forget how to do something. We are beginning to create some how to videos to assist with this.
- There is such a wide variety of reports it is hard to keep track of what each report does.
- The Admin interface is hard to learn unless you have something specific to do.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
