All Mightycause Reviews
1-25 of 72 Reviews
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Jan
2 - 10 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed October 2021
Great resource for small nonprofit fundraising
Austin
Verified reviewer
Government Administration, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Simple and Effective
The best part of Mightycause is its simplicity--both for the fundraiser and for the donor. Using Mightycause, I can easily set up a beautiful fundraiser page in about ten minutes. On the donor's side, it's about as easy to donate as can be. Believe me, you should NEVER make it difficult for somebody to give you money. At the same time, Mightycause is powerful. I've programmed in planned thank-you emails with video, downloaded lists of donors, and even set up live matching grants. It's a simple, yet powerful platform.
CONSIt lacks a little in its ability to be customized. For example, the color of donations pages are all the same, fonts are all the same, the layout of the page is all the same. It would be nice to have a little ability to change the presentation of the page.
Kristy
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great donor administration and fundraising platform
Mightycause really helped us get our fundraising started fast and easy. As a newly formed nonprofit we didn't have a lot of staff resources and relied on volunteers to setup our Mightycause site and fundraiser. We really liked the fact that donation receipts are sent automatically and we can manage and communicate with our donors through the advanced tools.
CONSNothing, everything worked perfect on the platform.
Reason for choosing Mightycause
Pricing and easy of use were key for us. Mightycause provided a prompt response and great customer service.
Vendor Response
Thank you for taking the time to review Mightycause! We're so glad to hear that our platform helped your nonprofit start fundraising and connecting with donors!
Replied December 2019
MELISSA
Religious Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2019
So Many Features
We love that we can highlight certain projects and fundraisers through this software! We also love that we can raise funds for our mission teams.
CONSWe are finding that people over 55 or so have been struggling with our donation website. When I give them step-by-step instructions, things go fine, but no one wants to have to give instructions all the time. There are also some features I've asked about, but I'm generally met with silence, so that makes it tough to make our page better. I wish we could more fully control our page.
Nola
Fund-Raising, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Mighty cause rebiew
It works for what we use it for. Like that individuals can set up their own pages as part of a team. Cost structure is transparent.
CONSThe cost. There should be a lower cost option for non-profits or volunteer run orgs (which we are)
Reason for choosing Mightycause
Mightycause was the cheapest program with the features we wanted
Reasons for switching to Mightycause
We wanted individuals to be able to set up their own fundraising pages as part of a team
Jilliana
Non-Profit Organization Management, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Easy and Free!
Overall, it's good. It seems like the customer service staff doesn't know everything so I have gotten different answers from different people.
PROSI like the way you can set up an event and then have teams within each event and have a competition. We use to 'vote' with donations so that is important to me.
CONSThe picture having to crop to a set size.
Reason for choosing Mightycause
It did not have the leaderboard functionality
Reasons for switching to Mightycause
It shut down
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2018
Reliable platform, great customer support and they are listening!
We originally partnered with Razoo in 2014 because of their reputation of support, leadership and low donation costs. Not only have the costs for our donations gone down significantly in the intervening years, we have continued to be impressed with their response to our needs. Our donors use the Razoo widget every day (and our Razoo site almost as often) and we are glad never to have to worry about uptime, security and service - they are provided. As examples, any questions about a donation have been dealt with quickly and professionally; technical implementation issues have been addressed immediately; and we have regular conversations about the many enhancements Razoo has been making to their platform and how they could be implemented or improved to align with our specific charity's needs.
CONSA hospital, a soup kitchen and a pet rescue both function and raise money in very different ways. Any product in this space has the challenge of working with many different types of charities - we would like to be able to have different options from the standard mode provided. We continue to have discussions about this and it is clear this is not a Razoo-specific issue but more one of software development in general.
Anonymous
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2018
We have used Razoo for multiple fundraising campaigns. Our experience using have been very positive.
We are a small non-profit so having Razoo process all transactions and provide all the relevant information to the donors is a massive benefit to us. -The software is very user-friendly. -Setting up a professional looking campaign is straightforward. -It provides a record of all past donors which is very accessible -Social Sharing, campaigns can be shared easily across social media profiles. - Price, a free version which is basic but does what we need.
CONS- Some of our donors have mentioned that it's cumbersome to sign up to make a donation. Therefore, some of them donate anonymously. An easier method to donate would be a benefit.
Eric
Verified reviewer
Sports, 51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
experience w/ Razoo this yr helped us raise over 500,000 dollars, and was the biggest bang for our buck.
Additional funds raised, better user experience, for a lower cost.
PROSThe costs for the functionality are unmatched on the market place for this software. There is a nice tracking system, the look and feel works great, I really liked the User Experience, seeing everyone contribute to our various pages. We also had a branded URL experience, which allowed several high level donors more comfortability with a third-party fundraising platform.
CONSThere are not pages for 'events'...it was somewhat difficult for some of our Chapters to make use of it in the same way because there wasn't a generic page for each of our Chapters, as we are one 501c3.
Anonymous
51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great for giving events
We've used Mightycause for several community-level fundraising campaigns and are quite happy. Mightycause's dashboard is easy to use and easy to set up. It's allowed us to seamlessly tie into high profile giving days and raise both awareness and funds for our cause. We've found our best success is if we have a matching grant to leverage as Mightycause is very good at highlighting matching grants.
CONSI don't have any complaints. Mightycause is a great way to get exposure for our cause that we wouldn't get otherwise.
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Razoo is Excellent Platform
I love how easy it is to customize the donation pages. There are many great options to make the pages unique.
CONSI would love to have the ability to setup/change donation details manually for our donors. I understand the security risk would be much higher, but it would definitely be convenient for some of our donors. I would also love to have them collect ACH transfers.
Maureen
Performing Arts, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Mighty Cause Review
I've used Mighty Cause for two years and started when it was Razoo in 2013. One of the best aspects has been the customer service- anytime I had a question or an issue, I got a quick response. We have used the site for fundraising campaigns 2-3 times per year. Their rates are quite reasonable and we love the 'leaderboard' aspect.
CONSSince we only use it a few times a year, each year (especially for our major campaign in June) there seem to be significant changes- many for the better, and a few for the worse. This year, for example, it seemed that the templates changed significantly, making it more difficult for novice fundraisers and also making it so that it did not automatically collect mailing addresses.
Paul
Religious Institutions, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
Too many fees.
I loved the product when it was called "Razoo." We used it for years with great success. From what I understand, Razoo was bought out by MightyCause. The fees and surcharges were much higher, so we stopped using the service and found a way to raise funds on our own site.
PROSThis gave us a quick and easy way to raise money on-line for our global trips and causes. The pages were fairly easy to set-up and access by our teammates.
CONSThe fees and surcharges were way too high. Once they increased, we cancelled and found another option.
Vendor Response
Hi Paul! Thanks for taking the time to review Mightycause, we appreciate your feedback! We just wanted to hop in to clarify a few things: Mightycause did not "buy out" Razoo, we are the same company, with the same staff. We did have a management buyout, which means that several long-time Razoo employees purchased the company from investors and rebranded as Mightycause to reflect that change. The primary staff, developers and people behind Razoo are also behind Mightycause. Additionally, our fees did not change when we rebranded as Mightycause. The last time our fees increased was in 2014. However, we did add a subscription option, Mightycause Advanced, and recently introduced a pricing guarantee that actually makes our platform cheaper than PayPal. So, we're more affordable than ever! We're happy to chat with you about our fees if you're like to reach out at support@mightycause.com!
Replied August 2019
Rebekah
Individual & Family Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed September 2020
Cookie-cutter tool
Overall, we still keep using Mightycause, because it is the best option for peer-to-peer fundraising. But we have switched everything else (online donations outside of peer-to-peer fundraising) to a different platform that is more customizable and integrated with our website.
PROSMightycause made it very easy to set up a fundraising page. At the beginning of our nonprofit's life, this was really convenient. The best part about MightyCause is the ability to invite others to create their own fundraisers for our nonprofit. Honestly, this is the only reason we keep using Mightycase.
CONSMightcause is a very cookie-cutter platform, with very few customizable features. You can't rearrange the page, or change the functions of different buttons. You can add text and pictures, but everything has to fit within the format that they've already created. It is almost TOO user friendly with very little room for individual expression.
Lom
Philanthropy, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
I am a big Razoo fan! Easy set up, customization, team functions, and reporting make us a success!
Razoo allows us to empower 70+ volunteers annually to take the lead on their fundraising and work in groups. It reduces our administrative work in tracking data and generating essential fiscal reports
PROSEvery year we train over 70 new volunteers and staff to build fundraising pages and teams. Razoo's platform is attractive, professional and easy to use for both donors and on the back end. As an administrator I really appreciate the clarity and easy access of the data I can pull from the website at any time. I also really appreciate that we can choose for our leader board to be ranked by number of donations instead of number of dollars raised. Also, the ability of fundraisers to add offline donations, without these additions "muddying" the actual reports, is a great feature we like.
CONSOverall, we are very happy with this platform. Over the past few years we have lost some features we used to really like, including slideshows (uploading multiple photos) and the ability to caption photos.
Karen
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
The team fundraising product was really easy and was actually fun to use.
I'm able to easily run fundraising campaigns and get many others involved without taking a lot of their time.
PROSThe product looks beautiful and was really simple to setup and use. I got very powerful a reports and analytics about our campaign and the support team was really helpful. One feature that was really great was the ability to setup automated template so that others could basically start their own fundraiser with a couple of clicks. The social media integration and automatic posting tools allowed me to control the correct sized images and the right hashtags for others so they did not have to worry about dealing with these issues. I'd recommend them highly.
CONSMy main logo was restricted to a 1 by 1 aspect ratio so that it fit properly throughout the site. I ended up having to use my Facebook logo to make it work. They restrict to this ratio as well so in the end it worked fine.
Rebecca
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
User Friendly Platform For Organization Staff and Donors
Our organization has been using Razoo for years and we are usually running a dozen or so campaigns at any time. The platform is very easy to use and our donors are very comfortable giving in this way. Razoo is a huge part of our fundraising strategy and the reporting allows us to easily track which campaigns are most successful.
CONSWith the processing fees it costs more than just driving donors to our website but the ease in creating individual campaigns makes up for it.
Kim
Fund-Raising, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Mighty Cause for School
Overall, Mighty Cause meets all of our needs for fundraising at the K-8 level. We continue to use Mightycause and will in the future.
PROSI love this software because it allows us to create teams with each class. The teams have their own names, description and donors can see how each team is performing in their fundraising. I also love that people may share their donation and write a note to the student. It's very easy to share our fundraising on social media and emailing links to school family and friends.
CONSInitially, there was an issue with Mighty Cause and our non-profit status, but the customer support was very helpful.
Reason for choosing Mightycause
We chose Mightcause because we liked the ease of set up and how the website allowed us to set up our fundraiser. Plus, it is very user friendly.
Susan
Non-Profit Organization Management, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Outstanding Customer Support!
Positive. A great option for small non-profits with limited resources.
PROSI have used the support group a number of times and they respond quickly and with a solution. We have used mightycause(and Razoo before) for all of our "A-Thons" and our participants and donors appreciate the low fees. Everyone likes the way it the pages look. I especially like the ability to create templates that can be personalized.
CONSAdministrator team leader: I am disappointed I can not copy and edit events. It takes a quite bit of time to set pages. Users: It can be confusing for the returning user. This year I had a number of fundraisers with "false starts".
Reason for choosing Mightycause
Price and fees per donation. Also no wanting to introduce returning fundraisers to a new product.
Reasons for switching to Mightycause
Subscription price and fees per donation
Olivia
Human Resources, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Mightycause Helped Us Raise Funds for Healing
the Alma Center uses Mightycause yearly as the platform with which we raise money for our annual fundraiser. It has been a great way for us to raise money as a team rather than as a bunch of individuals recreating the wheel. I really like the prompts and guidance Mightycause offers its users. We raise $35,000 on Mightycause ($15,000 of offline donations) 2 years in a row.
PROSI liked the team feature the most about this software - it made it easy for me to get all my teammates set up and part of the same campaign.
CONSMultiple members of my team had a hard time joining the team and ended up instead asking to be administrator of the team campaign by accident.
Reasons for switching to Mightycause
I know razoo became Migthycause so not sure if this counts as a switch.
Lauren
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2019
Great way to fundraise
because mightycause has solicitation compliance registration in all states where it's required it reduces our liability because we can solicit through their nonprofit status.
PROScustomizable (able to determine donation amount), able to leave a note/dedication; integrated into a website for seamless donation processing
CONSsent tax receipts to donors and there was a lot of confusion as to why donations made through mightycause didn't also appear on those statements, had to refer them to the FAQs as to how to get their statements from MightyCause separate from those that come direct through our organization. Created some frustrations and misgivings with donors.
kathryn
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2018
Platform is too busy, confusing. No option to choose honor or memory gift. Donors have complained.
Like that there is no monthly charge, but I think the platform is poor. We are looking into a new platform.
CONSDesign. Lack of customization. No honor/memory option. Far too busy and confusing. Donors have complained about how confusing it is.
Ernest
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
We love Mightycause
Its incredibly easy to use, from an administrator's standpoint and a person who is trying to give toward the organization.
CONSthat i get an e-mail every time someone donates to our organization.
Tracie
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2019
mightyause
the reports seems to be fairly simple to download
CONSWith all the name changes and absorbing of other websites it is really confusing to make sure all the information is correct.
Vendor Response
Hi Tracie! Thanks so much for taking the time to leave us a review, we really appreciate it! We just wanted to step in real quick and clarify that we just changed our company's name once, last April, and we did not absorb any other websites. We're the same platform, with the same staff, only with a new name and greatly improved features! Nonprofits did not lose any information on their profiles or have anything changed as a result of us rebranding as Mightycause. If you have any concerns about that, or have any issues verifying that the information on your profile is correct, please reach out to us at support@mightycause.com!
Replied August 2019
Sandra
Non-Profit Organization Management, 2-10 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2019
Good platform but needs some tweaks
Easy to set up on the back end for me as the administrator. The look of the page was nice - notifications for donations were quick and customer support is quick to reply to issues.
CONSWhile easy to set up for me as the administrator, not as simple for team members setting up their own fundraising pages. Some features were unclear, like adding social media to their page and where to go to add offline donations. Also, there were many issues with donors who were not able to make there donations for various reasons. Finally, our team members had the ability to send emails to their contacts straight from their page with a previous platform. Not having that functionality made it more difficult to fundraise.