Mindbody vs SmarterSelect

Mindbody has 2280 reviews and a rating of 3.96 / 5 stars vs SmarterSelect which has 157 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.96 / 5 (2280)
4.45 / 5 (157)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 28, 2022
November 3, 2021
Pros/Cons
  • Pros

  • The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.
  • As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.
  • Cons

  • This experience may also be attributed to trying to schedule massages where schedule management is difficult.
  • Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
  • Pros

  • Customer support is responsive and have gone through great lengths to identify issues and stress-test solutions, which is again greatly appreciated.
  • Fairly intuitive to use and it is easy to make changes.
  • Cons

  • The software is somewhat confusing and there seems to be glitches in the system.
  • My applicants seem to have a problem when I give them a link to a new app.
Pricing Range
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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