# Neon CRM vs Sumac - 2026 Comparison - Software Advice

> Neon CRM vs Sumac - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/nonprofit/neoncrm-profile/vs/sumac

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Neon CRM vs Sumac

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Updated June 1, 2026

# Neon CRM vs. Sumac: 2026 Comparison

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Updated June 1, 2026

# Neon CRM vs. Sumac: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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[](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

[Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

4.3

[(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)

Starting Price

$99.00per month

Free trial

Free version

Pros:

-   Customer Support
-   Training and Learning Curve

Cons:

-   Email Campaigns
-   Reporting

Who uses Neon CRM

Based on 619 reviews

-   Popular among: Small businesses
-   Most common industry: Public, Non-profit, & Religious Organizations (48%)
-   Top use cases: Nonprofit CRM (16%), Fundraising & Donor Management (13%) and Nonprofit (11%)

75% of users recommend this product

[](https://www.softwareadvice.com/membership-management/sumac-profile/)

[Sumac](https://www.softwareadvice.com/membership-management/sumac-profile/)

4.4

[(132)](https://www.softwareadvice.com/membership-management/sumac-profile/reviews/)

Starting Price

$109.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Sumac

Based on 132 reviews

-   Popular among: Small businesses
-   Most common industry: Public, Non-profit, & Religious Organizations (39%)
-   Top use cases: Social Work Case Management (12%), Donation Management (7%) and Nonprofit (6%)

73% of users recommend this product

[](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

Neon CRM

4.3

[(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)

[](https://www.softwareadvice.com/membership-management/sumac-profile/)

Sumac

4.4

[(132)](https://www.softwareadvice.com/membership-management/sumac-profile/reviews/)

+

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Add product

## User satisfaction

* * *

4.3

Based on 619 reviews

Ease of use

4.1

Value for money

4.3

Customer support

4.3

Functionality

4.2

4.4

Based on 132 reviews

Ease of use

4.2

Value for money

4.3

Customer support

4.7

Functionality

4.0

## User interface

* * *

## Key features

Features selected based on 751 reviews from Fundraising

* * *

Case Notes

N/A

Client Management

N/A

Contact Management

4.1

Document Management

N/A

Donor Management

4.4

Email Marketing

3.6

Case Notes

5.0

Client Management

4.9

Contact Management

N/A

Document Management

4.7

Donor Management

N/A

Email Marketing

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

EventbriteNot enough reviews

](https://www.softwareadvice.com/ticketing/eventbrite-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

ClickBidNot enough reviews

](https://www.softwareadvice.com/nonprofit/clickbid-profile/)

[

QuickBooks OnlineNot enough reviews

](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)[

Constant ContactNot enough reviews

](https://www.softwareadvice.com/marketing/constant-contact-profile/)[

MailchimpNot enough reviews

](https://www.softwareadvice.com/crm/mailchimp-profile/)

## Reviews

* * *

CJ

Charlotte J.xNon-Profit Organization Management, 2-10 employees

"It's also very useful for managing, tracking and reporting on donor management, fundraising events and through direct campaigns or peer to peer on Neon Fundraise."

Apr 2, 2026

CF

Cassie F.Operations ManagerNon-Profit Organization Management, 2-10 employees

"Our previous systems (read: random spreadsheets with different owners) could not keep up with the new demand so we started exploring CRM options."

Apr 7, 2026

RM

Rodrigo M.Pograms ManagerIndividual & Family Services, 51-200 employees

"After an initial year of success, we expanded its use to include our Young Adults Guns, Gangs, and Human Trafficking program and our Mental Health program."

Oct 27, 2025

AM

Anya M.Data AnalystHuman Resources, 11-50 employees

"Like when they added an option for "other," it conflicted with how we added our own section to collect that data."

Sep 25, 2025

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[DonorPerfect vs Neon CRM](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/neoncrm/)[Bloomerang vs Neon CRM](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/neoncrm/)[My Junna vs Sumac](https://www.softwareadvice.com/patient-case-management/junna-care-profile/vs/sumac/)[Casebook vs Sumac](https://www.softwareadvice.com/compare/184069-sumac/vs/216199-Casebook-Platform/)