With NetSuite's unified business management solution, nonprofit organizations can manage their entire end-to-end operations with a single business application.

It integrates accounting, fundraising, customer relationship management (CRM), financials and enterprise resource planning (ERP), inventory management, e-commerce capabilities, and more.

This solution also provides a 360-view of each volunteer, donor and client, which helps nonprofits better target and engage each constituent, building lifelong relationships and growing the support needed for long-term success.

NetSuite.org, NetSuite’s corporate citizenship branch, leverages the company’s assets—their people and their products—to amplify the social impact of nonprofits and social enterprises around the world. 



34 Reviews of NetSuite

Overall rating

3.82 / 5 stars

Filters:

Showing 1 - 20 of 34 reviews

January 2019

Donald from Panthera Corporation

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

A great option when your company has outgrown QuickBooks

Pros

NetSuite provides a robust interface and the ability to perform everyday accounting tasks intuitively. The ability to utilize many currencies and consolidate worldwide entities was the deciding factor for us in selecting this new software.

Cons

There was, it seemed, an inordinate amount of work necessary to prepare for the transition from QuickBooks. With many different entities in many different countries, this provided a real challenge.

October 2018

Darwin wilfred from Iridium Technologies Inc.

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Netsuite is a simple but ease to use software

Highly recommended

Pros

The netsuite is really great. It is very ease to use. And the interface is very simple yet beautiful.

Cons

I think Netsuite is very expensive for the small company. Nothing cons about it. Just waiting for your next update.

October 2018

Maurice from MSI-ECS

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

CRM Realtime

Thumbs up for company who has allotted budget for this.

Pros

This is a CRM based software which capture orders, used more in sales, breakdown orders like number order in number quantity

Cons

This application software is expensive compare to other cheap software which can bring same outcome. yet this is a Good application.

October 2018

Joveelynn from Pru Life UK

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

NetSuite serves as our CRM

An outstanding tool overall.

Pros

The reports are easy to extract and to comprehend. It can also be customized depending on the need of a certain project or campaign.

Cons

It will take time for users to get themselves familiar with NetSuite and its features. The interface isn't so intuitive.

October 2018

Eunice from Pru Life UK

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

This is Why I Recommend NetSuite

This is Why I Recommend NetSuite

Pros

This is a great tool. The best thing I love about it is that it allows any user to customize the system according to his/her needs.

Cons

NetSuite is a tool that has been working for us for years. Aside from the fact that it lags sometimes, all is okay.

October 2018

Nova from MSI-ECS

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

The great app netsuite

Generally, very love this app. Keep it up

Pros

This product is very user friendly, easily capture orders.very useful in may job
highly recommended

Cons

A bit expensive but nothing than that. Its very useful for me. Best recommended for all may workmates.

September 2018

Vincent from MSI-ECS

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

CRM monitoring

Thumbs up. Recommended

Pros

This software allow you to capture order and used more in sales. breakdown of orders (quantity price number of order)

Cons

This software is more expensive compare to other software which is more reasonable price and easy to used.

July 2018

david from furniture

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

1 of 5

July 2018

chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Pros

not sure. chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Cons

no customer service. chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

June 2018

Karel from Prenatal

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

4 of 5

June 2018

NetSuite

Pros

I really love how the software looks and feels. It responds quickly and does things the way you'd expect them to

Cons

Customer Care really leaves you shaking your head. No fast replies and a lot of getting pushed around

May 2018

Donald from ArcBest

Company Size: 10,000+ employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

May 2018

Easty to Use - UI Could Use Some Work

I wish there was more ability to customize with NetSuite because there's so much going on sometimes it creates a feeling of being overwhelmed. I think being able to adjust to my business needs would make the program more intuitive and easy to use.

Pros

The program is very easy to use and learn. I was able to quickly and easily bring my employees up to speed and become functional within the software.

Cons

Not everything in the UI is always intuitive. It's logical but your instinct is to go to one part of the program when the functionality you're seeking is actually in a different location.

April 2018

Areane from FSPMI

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Good Software

Pros

This software is very user-friendly and can customize anytime. Good software also for inventory purposes.

Cons

Cannot be purchased individually. But overall, it is good and accessible

April 2017

Lorinda from Resources for the Blind, Inc.

Company Size: 11-50 employees


Ease-of-use

3 of 5

Customer support

3 of 5

Functionality

5 of 5

April 2017

Most Welcome Change

We are planning on using the free resources available to us and we realize it would take looong hours, but as I've said I think it's going to be worth the while.

Pros

It is a very big plus that Netsuite can make this available to non-profits as a donation to the organization. It may take some time to finally get it going but I think it's worth it. It will definitely tie some loose ends, organize our system better and allow us to streamline and fine tune our operations.

Netsuite is also very generous in conducting trainings for beginner-users of the software.

Cons

It's not "out of the box", as there are parts that only experts can do in order to guarantee that everything is in place. When I ask for a quotation for consultancy and implementation, one company said it will be chargeable. Just not possible for us to shell out that money.

January 2017

omar from Fonality

Company Size: 201-500 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Netsuite has many Features for a retailer

Easy to use and can run reports with Netsuite support to make sure your needs can be met. A good way of controlling inventory and making sure everything is running smooth.

Pros

A good way to determine any issues in your system for inventory.

Cons

Password needs to be changed every quarter I believe.

December 2016

Paul Cosgrove from STI Technologies Ltd.

Company Size: 51-200 employees


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

December 2016

NetSuite ERP System

Has great reporting functionality but in order for this product to really work for an organization, the upfront work really needs to be scoped out and implementation needs to be done right. Love the reporting capabilities in NetSuite and how it ties everything together.

Pros

Reporting functionality

Cons

Not very intuitive

December 2016

Ashish from Ashish Stores

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

NetSuite: Retail

It is the one of the best cloud software we've used so far. Fully satisfied. It is a complete package and a one stop solution for your computing needs.

Pros

Flexible
Customizable

Cons

Can't purchase individual module.

November 2016

Michael from Motorstore.com

Company Size: 11-50 employees


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

November 2016

NetSuite gets the job done, but it's lacking in certain departments

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st. The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually. Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive. Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work. Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.

November 2016

Joe from puzzle warehouse

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Its Got Lots Of Functionality

This software is the best cloud software I've ever used or heard of. This software has the ability to eliminate the need for any other software.

Pros

Between Netsuite and the products that it interacts with you can do almost anything. Extremely flexible, great customization opportunities.

Cons

In depth CMMS software would need to be integrated with netsuite.

October 2016

Alexa from Lincoln Store

Company Size: 201-500 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

NetSuite

Overall Netsuite is a good small company. So far using netSuite CRM it has been really dependable software. With the news of Netsuite being acquired by Oracle, I am concerned about their ability to provide the same quality of service as a part of a larger corporation.

March 2015

Steven from Irmax


Ease-of-use

3.5 of 5

Customer support

3.5 of 5

Functionality

3.5 of 5

March 2015

Easy to use software suite.

Pros

Great customer service, just a phone or live chat call away.

Cons

The product key is very expensive. I would of liked a volume discount option.

March 2015

adit from Fujitsu


Ease-of-use

2 of 5

Customer support

4.5 of 5

Functionality

2 of 5

March 2015

review of netsuite

Pros

The support is fantastic. They are great people to work with.

Cons

It is very pricey, difficult to use and integrate. It doesn't work with Mac very well.