Network for Good

RATING:

4.71

(547)

About Network for Good

Network for Good offers donor management software integrated with fundraising pages and personal coaching for growing nonprofits. Donor Management Software: Search and segment donors, track gifts, and launch personalized email and direct mail campaigns with a donor management software. Get results and trends on fundraising activities and communications through dashboards, real-time activity feeds, and direct integration with fundraising pages. Fundraising Pages: Secure customize donation pages, event ticketing, and peer-to-peer fundraising pages. All fundraising pages are mobile-optimized and feature integration with donor management software, automated tax receipts, recurring donation capability, and built-in best practices. Personal Fundraising Coach: One-on-one c...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Network for Good Pricing

Network for Good is available across multiple pricing plans, outlined below. Please reach out if you don’t see a contact tier or price that fit your needs. 0-500 contacts: $100/per month* 0-1,000 contacts: $200/per month 1,000 - 5,000 contacts: $300/per month 5,000 - 10,000 contacts: $400/per month (All prices listed as billed annual costs)

Starting price: 

$100.00 per month

Free trial: 

Available

Free version: 

Not Available

Donor management
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Network for Good Reviews

Overall Rating

4.71

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 544 reviews

Veronica

Company size: 11 - 50 employees

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

July 2021

My Great Review :)

User Profile

Hebert

Verified reviewer

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

November 2018

Falling in love with NFG

I just love how I can rely on a system that helps me connect with my donors, making so much of my work easier and giving me time to focus on what I need to.

Pros

the integration of so many features that allows you to connect several services in one place. I'm using less and less other services for contacting donors, events, donations, and using just the Network for Good donation management system. I also like the customer service available. It's great to have a team helping you through all the craziness of fundraising. I also like how NFG is constantly incorporating new technology in their system.

Cons

I wish some features would give me more customization options. Like, donation pages, forms, ​and direct mail, but I can perfectly work with all the available features.

Mary

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2022

Perfect for a mid-sized non-profit

Great!

Pros

Network for Good couldn't be easier to use. Everything is very self-explanatory and when it isn't for whatever reason, customer service is very helpful.

Cons

I wish that there were more moves management tools to track donor engagement, but I bet that Network for Good will develop these.

Reasons for choosing Network for Good

The Network for Good customer service and attention to quality was outstanding throughout our considerations.

Reasons for switching to Network for Good

Donor Perfect is a great product, but our team wasn't using it to its full capacities and it didn't make sense for a mid-range non-profit ($2-6M). We needed a product that would be really user-friendly for our whole team (marketing, communications, fundraising, grant writing, etc) - all in one place.

Response from Network for Good

Hi Mary, Thanks for the review! We're excited to receive this feedback because it means we're accomplishing our mission of helping nonprofits grow their good. We'll share your comments with our product team and use it to help us continually improve. Thanks so much for being a Network for Good customer! Keep doing awesome things :) Kathleen

Replied November 2022

Julie

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

July 2019

Disappointed

Pros

ability to create individual fundraising pages

Cons

1) They are providing inaccurate data. That makes it difficult to analyze information to make decisions. 2) They know they are providing inaccurate data, but are not taking action to correct it. 3) Customer service representatives told me this has been an issue for some time and yet they are still not fixing it. They suggested I call back every few months.

Reasons for choosing Network for Good

ability to link with online giving

Reasons for switching to Network for Good

Integration with personal fundraising pages and donor management

Response from Network for Good

Hi Julie! This is Liz with the customer team at Network for Good. I spoke with my colleague, Kristine, who talked with you about the question you had about your data. I learned that the issue you are experiencing has to do with how our system reports ticket sales vs donations that are synced from your Network for Good Fundraising Pages. Currently, the system reports the two separately. From what I understand from your conversation with Kristine is that you'd like for this information to all be included in the lifetime giving total. We've given this feedback to our tech team who will research this with other customers to see if it's a common request. I do want to make sure that you know that the data (tickets sales vs donations) is not inaccurate! But I do realize that how it's reported makes you feel less confident about using the data to analyze your donor's giving history. I am sorry for that. As I mentioned above, we have reported this to our tech team!

Replied July 2019

Christina

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

I love the steps

Very good! I love our coach, Elizabeth, and all of the resources she provides.

Pros

I love the steps and suggestions of what to do next to connect with my donors!

Cons

Setting up email contact lists outside of where you need them. You have to set up the list before you even get started on the email. The process just feels a little backwards. I would like a link to set it up right where I am rather than backing out to go to another place to create the list.

Reasons for switching to Network for Good

Better tools in the software

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