Network for Good Software

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Recommendations

FrontRunners 2021

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About Network for Good

Network for Good offers donor management software integrated with fundraising pages and personal coaching for growing nonprofits. Donor Management Software: Search and segment donors, track gifts, and launch personalized email and direct mail campaigns with a donor management software. Get results and trends on fundraising activities and communications through dashboards, real-time activity feeds, and direct integration with fundraising pages. Fundraising Pages: Secure customize donation pages, event ticketing, and peer-to-peer fundraising pages. All fundraising pages are mobile-optimized and feature integration with donor management software, automated tax receipts, recurring donation capability, and built-in best practices. Personal Fundraising Coach: ...

Network for Good Pricing

Network for Good is available across multiple pricing plans, outlined below. Please reach out if you don’t see a contact tier or price that fit your needs. 0-500 contacts: $100/per month* 0-1,000 contacts: $200/per month 1,000 - 5,000 contacts: $300/per month 5,000 - 10,000 contacts: $400/per month (All prices listed as billed annual costs)

Starting price: 

$100.00 per month

Free trial: 

Available

Free version: 

Not Available

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Network for Good User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 456 reviews

Veronica

Company size: 11-50 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

July 2021

My Great Review :)

User Profile

Michelle

Verified reviewer

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

Good donor software

Network for Good is a vast improvement over our previous donor software. It has streamlined our donations process, clean our data, allowed us to increase monthly giving and have a more robust reporting process.

Pros

Network for Good has an easy to use reports and filters with it’s own built in email platform. They have great, easily accessible customer service. It works great as a donor database and processor.

Cons

I would like the ability to change the format of our donation page (s). While NFG is not a CRM, it would still be helpful to be able to use the groups function more fully.

Reasons for choosing Network for Good

As a smaller nonprofit, we needed software that could handle our needs but was also easy enough to implement.

Reasons for switching to Network for Good

We were not happy with the limitations of Donorsnap

David

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Network for Good has transformed our fund development operations

The impact of NFG has been immediate and significant. We instantly gained access to an intuitive tracking system, useful strategy guides, excellent communication tools, and social media linkages. Day after day, feature upon feature, we are repeatedly impressed and delighted. We also invested in some coaching from on of NFGs experts which helped super-charge our implementation. The cost of NFG and the coaching support has been surprisingly affordable, and the payoff has been tremendous. I can't say enough positive things about Network for Good.

Pros

Dashboards, video thank you feature, reporting and tracking, strategic communication guides

Cons

The video feature has been a huge hit. It would be even better if there were an option to upload short edited videos as an alternative to shooting them live in one take.

Reasons for switching to Network for Good

Needed more tracking, communication, and strategy features

Response from Network for Good

Hey David, Truly appreciate you sharing your experience with Network for Good here. It sounds like you're doing a really great job using our tool to communicate with your donors and take a strategic approach to your fundraising. Amazing! Happy to share your feedback about the video feature with our product team. We are always eager to improve! Keep doing awesome things! Kathleen :)

Replied December 2021

Kendra

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
5

Functionality

out of 5

January 2022

Please consider other donor software!

Terrible! After less than a year, they are taking away a key feature of their platform (event ticketing) and making it an additional $2000 (!!!!!) to have. This is a 55% increase in cost despite it being a service I was told I would have when I signed up. Despite multiple complaints from almost all their clients, no one at the company will take responsibility for the decision or admit the error and not do it. I am having to switch to another platform immediately as that is a cost that small or medium size nonprofits (their target audience) cannot support. Their customer service uses platitudes ("I understand your frustration") rather than solutions. Even if they realize how unethical this is and how it damages our ability to fulfill our mission, I cannot trust them because what's next? Will they start charging thousands for emails next? Who knows, they cannot be trusted even though I have a signed contract stating this is a service I am guaranteed to have, they will not honor it. Please go with any other donor management software!!

Pros

It's easy to use and when I started with it, it combined all the features I need in one place - peer to peer, event management, ticketing, etc., and at a reasonable rate.

Cons

There are many features that need to be improved. Their help articles are often out of date and do not follow the current version of the software with the steps that need to be taken. The compatibility of auctions to donor records is terrible creating multiple duplicate entries that staff had to correct. They not only charge a flat rate for services but ALSO a percentage so there are a LOT of hidden costs. They do not have a way to track volunteer hours (essential in the nonprofit world!!) and their customer service, while responsive, resorts to platitudes rather than solutions.

Response from Network for Good

Kendra, Thanks for your feedback. It sounds like you were really enjoying your software until these changes were implemented - I'm sorry to hear that and we would love to get things back on track. This change was meant to make your experience better and add a lot of value to your events run through Network for Good but we understand the concerns. Pricing changes aren't something we do often and with the costs you shared, I think we should connect to make sure you understand any new fees - it may be less than you expect. With the changes going on at Network for Good, we are listening to your feedback earnestly. Your trust is unequivocally important to us. Can you please email me so I can set up a conversation with you and a member of our team? kathleen.connelly@networkforgood.com We take pride in being very transparent about our fees - if you can email me, I would appreciate to hear which fees you were surprised about. We really appreciate you taking the time to review us! Kathleen

Replied January 2022

Morgana

Company size: 201-500 employees

Industry: Mental Health Care

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Couldn't be happier with my choice!

I've had great customer service, I think the price is right in line with other products and I'm getting a much better product. The conferences and webinars NFG puts on are really high quality. I get so much more than just software.

Pros

The features I love the most are the filter and grouping options in the donor management, as well as the easy to use fundraising pages that link to my website. OH! And I also really love the communication options. The emails are such a timesaver when sending a thank you and the option to send out newsletters is fantastic and makes me look very professional and modern.

Cons

I didn't like that there wasn't an auction function, but now that there is I have no complaints!

Reasons for choosing Network for Good

I liked the sales people more than the others, to be honest. And the product speaks for itself, so easy to use and that's what I needed.

Response from Network for Good

Hi Morgana, Thank you for your review! Really glad to hear about how we are helping you accomplish your mission and grow your good. It's what we do! We are also super excited about your experience with new our auction software. Thanks for being a Network for Good customer! Kathleen :)

Replied December 2021

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