Bonterra Guided Fundraising vs QuickBooks Online
Bonterra Guided Fundraising has 664 reviews and a rating of 4.72 / 5 stars vs QuickBooks Online which has 6458 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Customer service is one of the best in any CRM/Donor management I've ever used. The product has a ton of features and ability to communication through video, text, email, and direct mail.
- We love NFG because it is easy to use, has a beautiful interface, and has most of the features we need integrated in one place.
Cons
- It provides inaccurate information and staff is unable to provide a work around even though they have had several complaints.
- So far the only negative is that we cannot link our direct deposit to multiple accounts for separate fundraisers.
Pros
- The ease of adding vendors and customers is great. Once you iron out the how to of the invoice templates they can be very useful to switch what is needed on each invoice per customer.
- Up time is fantastic and they always send out down alerts immediately. Love the reports to Excel - works great.
Cons
- I had a little bit of trouble navigating through my past transactions for previous years. Other people have been having the same problems.
- The user experience was awful compared to Xero I just could not get on with it. Unfortunately it just didn't work for me.
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