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Bonterra Guided Fundraising vs Zeffy

Bonterra Guided Fundraising vs Zeffy

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Overall Rating
4.6 (923)
4.8 (380)
Ease-of-Use
4.4 / 5
4.8 / 5
Value for Money
4.4 / 5
4.9 / 5
Customer Support
4.6 / 5
4.9 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
October 11, 2024
November 6, 2024
Pros/Cons
  • Pros

  • We love NFG because it is easy to use, has a beautiful interface, and has most of the features we need integrated in one place.
  • I have enjoyed my experience with Network for Good to date. Very reasonably priced, yet robust enough to give fundraisers a wealth of information at their fingertips.
  • We appreciated the coach at the beginning of our joining Network for Good and now the customer representatives who help when we have a question.
  • Cons

  • It provides inaccurate information and staff is unable to provide a work around even though they have had several complaints.
  • So far the only negative is that we cannot link our direct deposit to multiple accounts for separate fundraisers.
  • Because there are so many features, sometimes I forget how to navigate to something. This is more due to my "Rookie" status, than the software.
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  • Pros

  • Love Zeffy, love the person I spoke to about it ([SENSITIVE CONTENT] you are amazing!) who explained everything, took time to show me the whole platform.
  • Our experience thus far has been outstanding. We love the ease of using it, our donors love how easy it is to set up their donation, and customer support has been outstanding.
  • I am so thrilled with our experience so far. I am very happy we saved money on credit card processing fees, but even happier to have save hours of manual receipting.
  • Cons

  • If Zeffy charged for the platform or cc fees, we would look at comparable platforms.
  • I am one of the organizers of a recent fundraising event for a non-profit organization. I became aware of Simplyk quite by accident and was intrigued by their business model.
  • Otherwise, I don't have anything to criticize them about. They are still growing and they have been willing to adapt and modify as needed.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

20 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos