Bonterra Guided Fundraising vs StarChapter

RATING:

4.7

(664)

Bonterra Guided Fundraising has 664 reviews and a rating of 4.72 / 5 stars vs StarChapter which has 622 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (664)
4.2 (622)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 26, 2024
April 10, 2024
Pros/Cons
  • Pros

  • Customer service is one of the best in any CRM/Donor management I've ever used. The product has a ton of features and ability to communication through video, text, email, and direct mail.
  • We love NFG because it is easy to use, has a beautiful interface, and has most of the features we need integrated in one place.
  • Cons

  • It provides inaccurate information and staff is unable to provide a work around even though they have had several complaints.
  • So far the only negative is that we cannot link our direct deposit to multiple accounts for separate fundraisers.
Read all user reviews
  • Pros

  • Utilizing StarChapter for our HR association has been very helpful and has been very easy for our association to utilize and adapt to.
  • Love the ease of ease and the professional facing website and features. Star Chapter customer service is wonderful to work with.
  • Cons

  • Sometimes a lot of features and it can be difficult to navigate all the areas depending on what the need.
  • We had trouble with the sponsor ads to look right in the newsletter when they pulled over, but this has been corrected now.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

39 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos