Although it offered some great features, we found other options that could offer the similar options for a much lower price.

Quick and easy LI posting in multiple local languages to multiple regions.

Inability to copy posts from various listening streams to advocacy board without first posting from business account. Glitchy time zone settings.

Inability to tag when purposing content for LinkedIn or Facebook.

Really good packaging of offerings -- scheduling, analytics, advocacy, campaign management -- all great. Good value for the money.

Great customer service team, always at the forefront of integrations and API updates. Easy to use and set up new users with.

The service itself is great. Customers can easily schedule posts via ClickDimensions in Dynamics CRM and then view that data either in CRM or for more robust data, in the Oktopost portal.

Although we really didn't have much other choice for platforms, this one works for us pretty well.

Great customer service and partnership with product/eng and my reps. There's a willingness to work with our needs, through collaboration and product innovation.

Integrations - Oktopost can be connected to the most popular social media accounts (Facebook, Twitter, LinkedIn, Instagram), Bitly, and Google Analytics.

Great tool - easy to use - convenient - amazing support.

Easy to use with a very small learning curve. Ability to create campaigns and tag them with campaign attributes is a plus.

Limited social account overview feature in reporting.

The only thing we could criticize is that we get too much e-mails. It would suffice to receive a maximum of 1-2 per month.

The integration of multiple different social media platforms is seamless and makes managing a great number of profiles easy.

Good tools and integrations with all major social media platforms.

Oktopost is extremely user friendly. Its easy to create, schedule and get social messages approved.

With Oktopost, our company can now provide customers with the ability to post to different social platforms and integrate that with our Marketing Automation software as well.

Good social media software - good tools and fair priced.

Fantastic capabilities and workflow - UI/UX takes a little getting used to, but is manageable.

The fact that Facebook and linkedIn have taken away the possibility to post in groups is a bummer.

You constantly have to reconnect your social profiles without warning. This is a pain if you had a bunch of social scheduled in advance because you don't know it never posted until it's too late.

Oktopost is nicely designed and has excellent customer service, it's a solution worth considering for your social media manager's workflow.

We would like to know if the followers we have are real or just bot accounts, or even more so, fake accounts, entirely.

Overall good - once the two liked items in my review get addressed it'll be great.

There are some positive features that help it stand out against the competition but ultimately we went in a different direction.

Hopefully they have an IT team listening to and responding to feedback quick enough to build the platform even further. Thanks again guys for being so awesome x.

Great, affordable social media tool for any size organization.

Their calendar/campaign feature is probably one of my favorite features. It's comprehensive and the color coding makes it super organized.

They have fantastic customer support and I would recommend them to anyone.

Easy to use, customer service, intuitive, saves time, schedule activity, automate daily tasks.

This is actually the only social platform that is out of box integrated with our marketing automation system, but we still find it effective.

It has defitnely improved our social advocacy and performance, we are able to track and measure content effectiveness with a few clicks.

Additionally, the document production portion has been wonderful. We are not re-creating the wheel everytime we want to send something to a client, opposing counsel, or the court.

With Smart Advocate's features, updates, support, and innovation, there is no other way but growth. It's a powerhouse of a tool for great staff, which gives clients the most significant outcome.

For example, we are expediting electronic contracts/agreements to clients via text message and email, whereas other firms are still stuck on paper contracts.

Excellent case management system and terrific customer support.

I have a great snapshot of where our referrals are coming from and how much we spend on those campaigns. This generates a clear cost per case and cost per call.

Intuitive legal software with great customizations available and support.

The ability to customize every feature to best fit our needs. The quick responses from SmartAdvocate support and their willingness to listen to suggested changes.

I really like the added features for attaching documents that are applicable in that particular setting. We have been transitioning to going more paperless and SmartAdvocate is great for that.

That said, when a dislike does arise, reaching out to SmartAdvocate usually remedies our dislikes. For example, the recommendation was to set up multiplaintiff parties under one case number.

All the monitoring and reports you could want built in without exporting to a spreadsheet. Extremely efficient which increases productivity.

This program is extremely user friendly & my cases are all extremely organized.

It is both a good and a bad thing how much information can be stored into SA.

The lack of ability to seamlessly handle single event accident cases involving multiple parties.

The customer service is amazing and they respond quickly if you have questions. I love that they offer on line classes if you want to learn more.

This program is a great tool. It is very user friendly and I like the step by step training.

The customer service is excellent. If you ever have any issues at all they are always there to help.

Great product that is better and half the price.

This is an intuitive system that helps drive our success.

Inability to write custom reports and intake functionality.

Smart Advocate easily integrated into our firm with a relatively seamless transition from our prior case management software.

Overall, the software is a powerful tool to help with the day-to-day management of a large caseload.

Comprehensive Case Management and Endless Ability to Customize.

The only Personal Injury Case Management Software to consider.

The SmartAdvocate support team is amazing and very responsive.

It is a tad complex and can be intimidating for new users. The reporting features are also a little bit bulky and complicated.

Always helpful and quick to respond to any questions or concerns. I would definitely recommend Smart Advocate to any law firm.

Impressive capabilities to integrate with other legal software products.

I like the ability to customize the tasks and evenly distribute the workload using statuses and stages. Also, Dayhanarah is awesome.

Pretty user friendly once you learn the system.

Great, as someone who came into an office job for the first time, using this software has been easy, and is very helpful in organization.

It can be difficult to learn the system since there is a lot to learn, but once you know where everything is it's very simple to use.

US Dollar

Oktopost enables B2B marketing teams to amplify their brand on social media and measure the real impact of social on the business. Oktopost's social media management, social listening, and employee advocacy solutions are built for B2B, allowing marketers to engage with customers and prospects on social media, get actionable insights, and prove ROI. 

Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth.

Oktopost also has a built-in employee advocacy board, enabling the marketer to promote social content across the organization with zero overhead. When employees share social content, everything is automatically tracked and measured, so just like conventional marketing channels, ROI can also be established for advocacy.

LongDescription

Commenting/Notes

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Social Marketing

Multi-Channel Management

Influencer Tracking

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Multi-Channel Campaigns

Brand Tracking

Charting

Real Time Monitoring

Multi-Account Management

Marketing Calendar

Sentiment Analysis

Campaign Tracking

Approval Process Control

Categorization/Grouping

Multi-Campaign

Communication Management

Publish Scheduling

Customer Database

Audience Targeting

Calendar Management

Automated Publishing

Collaboration Tools

Content Library

Campaign Scheduling

Social Performance Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Campaign Planning

Lead Generation

Employee Engagement

Multi-Location

Contact Management

Badge Management

Content Management

Lead Management

Conversion Rate Optimization

Mobile Access

Social Media Monitoring

Dashboard Creation

Multi-Channel Data Collection

Real Time Data

Performance Metrics

Click Tracking

Multi-Channel Communication

Filtering

Benchmarking

Role-Based Permissions

Social Media Integration

Real Time Notifications

Workflow Management

Real Time Updates

Visual Analytics

Activity Dashboard

Employee Database

SMS Marketing

Reporting & Statistics

Predictive Analytics

Data Visualization

Automated Scheduling

Image Library

Conversion Tracking

Multi-Channel Attribution

Response Management

Social Advertising

Keyword Tracking

Dashboard

Editorial Calendar

Alerts/Escalation

Real Time Reporting

Customer Engagement

Behavior Tracking

Reporting/Analytics

Social Sharing

Monitoring

Campaign Analytics

Trend Analysis

Post Scheduling

Drag & Drop

Social Promotion

Tagging

Gamification

Third Party Integrations

Competitor Monitoring

Lead Attribution

Keyword Filtering

Campaign Management

@mentions

Search/Filter

Lead Engagement

Social Listening

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

201-500

501-1000

1000+

Oktopost

Live Online

Webinars

Documentation

Videos

The concept for SmartAdvocate was first created by a national plaintiff’s personal injury law firm.
In their search for a software product to help resolve many of their specific case management challenges,
they realized there were none on the market.

Over a 5-year period, a comprehensive wish list was developed. It included features that they and any law firm would use to save time and increase the efficiency and accuracy of handling cases and operational details. Next, a team of expert technicians and programmers, along with experienced personal injury lawyers, paralegals and law firm management consultants developed the first version of SmartAdvocate – with a unique and personalized focus on personal injury and mass tort litigation law.

More than two decades later, SmartAdvocate has evolved with dozens of major software updates and thousands of new features and enhancements released annually. 

Serving law firms in all practice areas worldwide, SmartAdvocate has remained dedicated to using client feedback, reviews, and requests as their main guide in software developments. Among SmartAdvocate’s proudest achievements is their 135+ integration partners that include services like eSignature, accounting software, texting, medical records retrieval, and much more.


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