About OpenWater

OpenWater is a cloud-based solution that helps users manage the entire lifecycle of grant programs from registration to submission of various types of grants by reaching out to potential grantees. Key features include outcomes measurement, payment tracking, financial reporting, self-registration and grant award tracking.

Designed for foundations, non-profits, corporations and government agencies, OpenWater's drag-and-drop interface provides form building tools to collect contact information and store them in a unified database for future reference. The team-based application comes with custom tools comprising dependant/multi-category fields to gather a wide range of data based on client requirements. Additionally, administrators can manage user access to...


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Supported Operating System(s):

Web browser (OS agnostic)

41 Reviews of OpenWater

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(31)

31

4 stars

(10)

10

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 41 results

May 2018

Leo from EH Publishing

Verified Reviewer

Company Size: 51-200 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Great service and even better support.

It reduces the amount of time and effort it takes to run a program and extract the data collected.

Pros

It is extremely configurable and the company is very responsive to the needs of the customer. They have added features and functionalities that were not available so that they could suit our needs.

Cons

Some of the native reporting features could use improvement but were created for us at our request. It would be nice to be able to duplicate entries from a 2 step program into a 1 step program.

October 2019

Taunie from HCSS

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

A very adaptable solution.

Pros

We weren't actively looking for a contest management solution but a Sales representative reached out to gauge our interest in OpenWater, after hearing about our Construction Intern Awards scholarship program. Up until that point we had been using Wordpress to manage this competition, which included a lot of manual maintenance, popular voting plugins, a bulky media gathering process, entry content display delays, and several other headaches. On top of that, we had to use other solutions to manage the judging portion of the contest, which involved either rigging survey products or creating a mess of spreadsheets but both caused confusion for the judges. What we liked most about OpenWater is that it addressed all of the above problems we were facing and allowed us the freedom to customize almost everything. Every other contest management software that we looked at wouldn't let us use our own CSS/HTML to style the site, relying on some sort of WYSIWIG instead. After the initial setup, OpenWater was a huge timesaver. We have also had outstanding support reps since the beginning of implementation. We've asked for a lot during our time using OpenWater and they definitely come through for us.

Cons

Our contest is set up in a pretty unconventional way (weekly popular vote-based contests combined with a separate traditional scholarship application), and OpenWater has done a good job of keeping up with our requests. There are several smaller, nit-picky things about the popular vote functionality that could be improved but it's still better than what we were doing before. Another factor that we've had to work around is the fact that the contest dashboard looks the same for everyone who visits the dashboard, regardless of user type (applicant/judge/voter), which can be confusing for some users.

Reasons for Choosing OpenWater

We decided to choose OpenWater over alternative solutions because of the customization options. We wanted more options than just being able to select our brand colors and upload a logo to a standard form (which is the case with most solutions we came across). OpenWater gave us the freedom to adapt the application portal to match are website CSS as well as other customization options, like SMTP for emailing.

February 2021

Gabby from Academy of Medical Surgical Nurses

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2021

We love OpenWater

Overall, we love our experience with OpenWater and everything has been very positive. We highly recommend the product.

Pros

My organization has been using OpenWater for a little over a year and it has been a life-saver for our company. We love it! It is easy to teach yourself things, and admin can reach out to customer service for calls and for help. There are many help articles. You are able to have applications, judging, and surveys. Open Water is very versatile.

Cons

While Open Water is easy to navigate and teach yourself, it is also very intricate. There are so many things that can be done in Open Water and so many different ways to do them that sometimes it is difficult to teach others how to use the program.

May 2019

Elle from PAEA

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2019

Working Well with Multiple Departments

My company is using OpenWater to accept grant application submissions from individual faculty. Other departments also use the platform to accept student fellowship and volunteer applications. Overall we are able to do what we need, however there is no easy way to reveal blinded submissions for judging rounds. We're still in the building stages- and we like that we can build one round at a time instead of needing to have the judging settings set up before accepting applications.

Pros

In our organization the greatest asset for this software is the ability to host multiple sites. We're able to put application opportunities on separate secure platforms, each for different audiences.

Cons

The round options and judging settings are not automatically user-friendly. Another staff member had to spend some time explaining the features in detail before anyone from my team could use the product. For instance it isn't clear that the open round automatically has judging set up based on which program type is selected. And there is no testing feature- in order to test the application portal you must open the submission round. We also had to switch which staff would have super-user status since only two are allowed.

September 2019

Shanita from National Association of Therapeutic Schools and Programs

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2019

Makes our members happy!

OpenWater has been very pleasing for membership. It solved several of our issues: 1. We needed a software that would tie into our database. 2. We wanted to be able to perform membership renewals with pre-filled data so that our members would not have to redo much if anything. 3. Allow members to stop and start without losing data. 4. Allow new data that was entered to flow back into our database. We can now do all of this at a great rate and without a ton of hassle. I love that integration was not a long drawn out process either. The team at OpenWater worked well with our integration team and got us up and running in no time. It was helpful to have a couple of our programs created by OpenWater and then handed over to us after training as well.

Pros

I like that we CAN integrate this software into our database and have our users log in using their credentials used in our site and have some fields pre-populated.

Cons

The multiple ways to access the emails and the judging settings. It would be easier to have a main area on the dashboard of the admin panel and be able to tie the information to a program. Would like to eliminate the number of places to remember to go set up. It also does not tie into our database to update a status as paid.

Reasons for Choosing OpenWater

We received the recommendation from ATS. I trust them when it comes to knowing the best system to work in.

Reasons for Switching to OpenWater

We had too many complaints from members and the emails from their system kept going to spam.