--- title: "Percent Pledge Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Percent Pledge. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Percent Pledge is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/percent-pledge-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/) / [Percent Pledge](https://www.softwareadvice.com/nonprofit/percent-pledge-profile/) / Percent Pledge Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/percent-pledge-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/percent-pledge-profile/alternatives/) # Percent Pledge User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 50 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 43 reviews (86%) - 4 stars: 6 reviews (12%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Percent Pledge allows me to track my giving in one place, easily take advantage of company matching programs, and helps give me data about past spending that informs future decisions - My ability to identify vetted charities supporting causes that are important to me, coupled with the flexibility to manage my support of those charities over the year or years is greatly valued. - My company enjoys working with Percent Pledge as it is a great hassle free way to manage who is donating to charity at our company and keep track of our company match for the year. ### Most mentioned cons - It was hard to select from a long list of organisations as a drop-down field. - There aren't features that I'd expect this software to have that it doesn't. - Still waiting to find out what negatives I have to share. ## Percent Pledge customer reviews Showing reviews 1-25 of 50 (page 1). ### An easy way to set up and track charitable donations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Very easy to set up: their search function is easy to use and once you've identified your target organization, setting up a one-time or recurring donation is pretty effortless. #### Cons The analytics feature is pretty limited. You get monthly emails summarizing your organization's charitable impact, but it's just some surface-level numbers. Would be cool if we could dive deeper into the stats. Also, it would be nice if they sent you an annual summary of your individual donation(s). Monthly statements are available, but a year-in-review would be helpful for taxes and such. #### Vendor response Thank you for this feedback! Your end of year tax summary is now available for download in your Pledge Portal. After you log-in, hover over "Hi, [NAME]" and click "Tax Summaries." Email us at help@percentpledge.org if you have any questions! Replied February 2023 --- ### Great Partnership - Overall rating: 5/5 - Reviewer: Taylor A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Keeping the majority of our charitable giving centralized to one platform is incredibly useful and Percent Pledge is a great, trusted partner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My company enjoys working with Percent Pledge as it is a great hassle free way to manage who is donating to charity at our company and keep track of our company match for the year. Customer service is great as well. #### Cons It would be nice to have more international organizations represented in the software as this is an issue our employees have raised most when using the portal. Also more company specific portal customization would be great for our needs. #### Vendor response Hi Taylor! Thanks for sharing this feedback with us. We're working on integrations that'll allow more international orgs to be available in our database, so stay tuned for future updates! Replied February 2023 --- ### Nice platform lacking admin level access to data - Overall rating: 3/5 - Reviewer: Amy P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its been ok, I would like to see more admin level visibility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Employees have a platform where they can easily donate and we no longer have to process for them. #### Cons As an admin that I am unable to see employees history. When employees come to HR to ask about their donations, if they have been dispersed, or if they have been matched, I am unable to assist. I cannot see any employee data. #### Reasons for choosing Percent Pledge Cost --- ### The best giving platform I have used - Overall rating: 5/5 - Reviewer: Lee E. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Percent Pledge is far and away the best corporate giving platform I have used. The design is intuitive, I love that there are no fees on my donations, the database of volunteer events makes giving time easy, and the impact reporting is the best I have seen. #### Cons I have had no issues with Percent Pledge and love that the software keeps improving each month when I log in. #### Reasons for switching to Percent Pledge New job #### Vendor response Hey Lee. We truly appreciate the feedback! Replied February 2023 --- ### Percent Pledge is for Individual Donors Too! - Overall rating: 5/5 - Reviewer: Karla P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Percent pledge is great for individual donors who want to support a range of causes and manage that support more intentionally over time. My ability to identify vetted charities supporting causes that are important to me, coupled with the flexibility to manage my support of those charities over the year or years is greatly valued. The Percent Pledge experience is more fulfilling than one check to one charity annually. #### Cons I liked getting a tax statement for 2022, not sure I received one before. --- ### Percent Pledge has made it possible for our small team to offer meaningful giving campaigns - Overall rating: 5/5 - Reviewer: Liz R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Percent Pledge was incredibly easy to implement and we've been able to use it across different applications since we launched. As a user, the tool is extremely easy to use, support is incredibly responsive to vetting and adding new organizations and the tracking and reporting it offers means that we can responsibly manage giving campaigns without dedicated staff to support. #### Cons I believe that we have to contact Percent Pledge to setup new campaigns - it would be more streamlined if that were automated. #### Vendor response Wow! This is so great to hear, Liz. Thank you for your feedback. We're working to streamline processes so things can be more automated! Stay tuned for future updates. Replied February 2023 --- ### Highly recommend for donation management and volunteering. - Overall rating: 4/5 - Reviewer: Jen M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Percent Pledge is a fantastic partner for HR teams. They send out very timely cause portfolios around recent disasters or crisis, like responding to a natural disaster, to create a concrete way for employees to give via a vetted source. The service at Percent Pledge is outstanding. They use a Passion Assessment to help you structure your giving and volunteering program to align to both your employee interests and your corporate mission. I can't say enough good things about the individuals who have supported our account over the years. They go above and beyond to make the volunteering events successful. Since moving to a remote / hybrid model, it has been a challenge to organize volunteering, and I am so glad we partnered with PP so it didn't fall by the wayside as we moved away from an in person model. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very easy to implement and to use. The dashboards give you a quick snapshot of what you need to know, and it is very easy to pull data (participation in events, matching, tax information, etc.). We really like the ability to create custom cause portfolios, and our employee resource groups have done this to great success. #### Cons There is not that much functionality within the admin panel for driving registration or engagement in the volunteering programs. It would be great to see that built out more. #### Vendor response Thanks for sharing this feedback, Jen! We're constantly making improvements to our platform to increase engagement, so stay tuned for future updates to the admin dashboard! Replied February 2023 --- ### User-friendly online donation portal - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros From a user standpoint, the product was very straightforward for managing online donations. #### Cons Other than using the tool for donation management/payment processing, I didn't spend any time on the site. Not sure if there are resources available or other materials to incentivize more regular giving. #### Vendor response Thanks for sharing your feedback! Percent Pledge provides monthly impact reports to both donors and on the company level, which provide giving resources and impact stats. Our team of social impact experts are here to support your giving! Please reach out at help@percentpledge.org for additional resources. Replied February 2023 --- ### My Experience with Percent Pledge - 5 STAR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. User Friendly and very easy to use.2. Smooth transition and onboarding of new users. #### Cons As of now, I have not encountered/found any cons. --- ### Super easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is such an easy to use platform - makes it so simple to support my favorite charities! #### Cons I wish it showed more clearly the change month over month and confirmation that donations have been actually send & received by the organization. --- ### Good Software - Overall rating: 4/5 - Reviewer: Steven A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and straightforward in the reporting #### Cons Unclear when payments occur to donated companies #### Vendor response Hey Steven! Thanks for this feedback. You can find more information on the donation disbursement schedule on the FAQ section of your Pledge Portal. Replied February 2023 --- ### Pretty good - Overall rating: 5/5 - Reviewer: Mohammed M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service replies within a few hours and has always been helpful. No issues using it. #### Cons UI could be a bit easier and less wordy. I wish there was a faster way to contact customer service than via email. #### Vendor response Thanks, Mohammed! We're constantly working on ways to improve our service. Stay tuned for future updates! Replied February 2023 --- ### Can I make a difference? - Overall rating: 5/5 - Reviewer: Maria F. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I can make a difference! A little at a time, with the help of Percent Pledge. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of donating through Percent Pledge as I know it is occurring and I don't have to worry as I know my donation is automatic. #### Cons It does seem to some promote areas of giving more than others. --- ### New user - Overall rating: 4/5 - Reviewer: Shawn K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quick, informational, easy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use. I cam in looking for my "credits" to donate and found them quickly. #### Cons New user, have found no cons thus far. Will be using the platform more throughout the year. --- ### My review at Jan 2024 - Overall rating: 4/5 - Reviewer: Marcin O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I don't know, I'm just starting using it. Looks promising. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Gathers donation options and information in one place and makes it quite easy to support some organisation and then see the history. #### Cons It was hard to select from a long list of organisations as a drop-down field. --- ### Percent Pledge review - Overall rating: 5/5 - Reviewer: Paige P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software is easy to use and is a great tool for making donations easier #### Cons Wish there were automated reminders to donate --- ### FCM Review - Overall rating: 5/5 - Reviewer: Brian J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's super easy. Cures a problem of ad hoc donation activity #### Cons Nothing at this time. I can't think of anything negative. #### Vendor response Thanks, Brian! Replied February 2023 --- ### Turnkey ESR - Overall rating: 5/5 - Reviewer: Anthony O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Percent Pledge has been wonderful to work with around aligning the causes important to our employees and things Suzy wants to support. The team has been incredible from contract and onboarding to being in touch with our team about special events and even things we would want to consider around giving. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to align the causes that our employees care about with the company, but also to react to global events in almost real-time. #### Cons The only thing I think could help is a mobile app, so employees can move around their charity choices on the go. #### Vendor response Hey Anthony! We truly appreciate the feedback. Although we do not have a mobile app at the moment, we've optimized the platform for mobile use! So that way, you'll be able to log into any browser on your mobile device to use with ease. Replied February 2023 --- ### Employee engagement in philanthropic giving - Overall rating: 5/5 - Reviewer: Mark R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been an early adopter and big supporter of the platform. We're big fans #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the stories of how the various funds were used and the regular monthly updates we get from our various contributions. The annual summary is also wonderful to see as it helps to build engagement with the platform. I also really like the "cause credits" that we can give to employees are various anniversaries and new hire celebrations. A great way to welcome them to the company #### Cons Honestly - I really like it. I just wish we had more regular adoption and engagement within our company. #### Vendor response Hey Mark. Thank you for supporting us since early on! Our team is working on additional features to boost engagement; we look forward to sharing them with you! Replied February 2023 --- ### Great product, even better team to work with - Overall rating: 5/5 - Reviewer: Brett B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered I would choose them 10/10 times, especially over bigger and more expensive software that has less responsive customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Percent Pledge team is incredible and provides a service that not only keeps us connected but makes sure we're putting our company growth to good. #### Cons The Volunteer/Match portal is a little buggy, but the team is always responsive and helps us through it all. #### Vendor response Thank you so much for this feedback, Brett! We're working to improve our VolunteerMatch integration and our giving platform. Please stay tuned for future updates! Replied February 2023 --- ### Giving is Easy - Overall rating: 5/5 - Reviewer: Joel G. - Verified reviewer: Yes - Industry: Market Research - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From soup to nuts, they care for everything; we have to want to get involved, and showing up is half the battle. Customer service is out of the world. Real-time answers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so user-friendly and intuitive. So easy to use #### Cons Nothing yet; it continues to amaze and inspire me. It makes me so happy to have this at my fingertips #### Vendor response Thanks, Joel! We're so happy to hear that you enjoy using the platform :) Replied February 2023 --- ### Percent Pledge solves the most important problems in online giving! - Overall rating: 5/5 - Reviewer: Killian F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As an individual user, I'm thrilled to know that the Percent Pledge team is like my team in giving. I know that in building the platform their heart is in the same place as mine when using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Percent Pledge as an online giving platform and donation tracking system is easy to use and transparent. Its ease of use as a giving platform enables me to make the largest possible impact within the constraints of my schedule, and its transparency as a donation tracker allows me to continue doing so with confidence. #### Cons Still waiting to find out what negatives I have to share. #### Vendor response Hey Killian. We truly appreciate your feedback :) Replied February 2023 --- ### Consolidation makes giving easier - Overall rating: 5/5 - Reviewer: Alyssa B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Percent Pledge allows me to track my giving in one place, easily take advantage of company matching programs, and helps give me data about past spending that informs future decisions #### Cons I do not have anything negative to give feedback on --- ### Game Changer - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've used other donation platforms internally and even tried to get away with doing a matching campaign using spreadsheets. And I can say Percent Pledge is far and away the most intuitive and easy to set up donation platform out there. We were able to deploy quickly without much training because the platform is so easy to navigate. The automations that come along with their donation matching platform took me only minutes to set up, and the best part is now Percent Pledge does the rest and all I have to do is look at the reports generated for me by Percent Pledge. #### Cons None that I can think of right now. I guess I wish of I knew of them sooner! #### Vendor response Thank you, Mike. This is awesome to hear! Replied February 2023 --- ### review - Overall rating: 4/5 - Reviewer: Gal K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. this survey has a lot of sections that are not applicable to an employee that uses the product but is not the manager or HR coordinator for the product at the company.also I only use percent pledge a few times a year but monthly was the least frequent option, leading to misleading survey results. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good for managing donations as an employee receiving match as a benefit from employer #### Cons wish I could search non profits by EIN. #### Vendor response Hi Gal! Thanks for this feedback. We'll definitely be sharing this with out engineering team. Stay tuned for future updates to the platform's search feature coming this year! Replied February 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/percent-pledge-profile/reviews/?page=2) --- Percent Pledge Reviews, Pros and Cons - 2026 Software Advice