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> Reviews of POINT. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if POINT is a good fit for you!

Source: https://www.softwareadvice.com/nonprofit/point-profile/reviews/

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POINT Reviews

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# POINT User Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(42)

4

(6)

3

(1)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.9

Value for money

4.9

Functionality

4.5

* * *

### Pros

"I especially like the integration with our donor management software because with one click, I can update our donor information and then have it ready for tracking and reporting."

"The customer service is the best part."

"The support team is very responsive and open to feedback to improve the product."

### Cons

"At this time, our board cannot justify the upgraded version's cost and I fear that we will have to look for another free option if the capabilities continue to become more time consuming, confusing, and off-putting for our staff & volunteers."

"Some volunteers had a difficult time signing up at first"

* * *

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POINT Reviews, Pros and Cons - 2026 Software Advice