--- title: "Potentiality Software Reviews, Demo & Pricing - 2026" description: "Review of Potentiality Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/potentiality-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Alumni Management Software](https://www.softwareadvice.com/nonprofit/alumni-management-comparison/) / Potentiality Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Potentiality Review From £4,000/year Free trial 1 plan Wondering if Potentiality is right for your organization? Our Alumni Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Potentiality 4.8 [(27)](https://www.softwareadvice.com/nonprofit/potentiality-profile/#reviews) Pricing Starting at £4,000.00 flat rate per year ### About Potentiality Potentiality offers an All-In-One solution for your community engagement, events and fundraising needs. To offer your community the best experience our engagement platform includes Archives timeline, photo and news boards, merchandise pages, business networking and mentoring directories plus full communications hub. Our fully integrated payment gateway can reconcile payments at the click of a button and the zero-input fundraising database incorporates a powerful donor prospecting tool. Consolidate your many platforms and unnecessary costs by moving to our All-In-One solution. Our sync tool will keep your school records in line with your CRM, payments and reconciliation will be handled effectively. Our 'Security First' means you can feel safe and assured that your data is in good hands. Wondering if Potentiality is right for your organization? Our Alumni Management Software selection experts can help you in 15 minutes or less. ## Potentiality User Interface ## Popular Potentiality Alternatives Main Product Potentiality 4.8 [(27)](https://www.softwareadvice.com/nonprofit/potentiality-profile/#reviews) Ratings Breakdown - 4.59Ease of use - 4.87Value for money - 4.96Customer support - 4.69Functionality Pricing Starting at £4000.00 per year Get Price Alternative Product [Hoopstr](https://www.softwareadvice.com/nonprofit/vaave-profile/) 4.8 [(411)](https://www.softwareadvice.com/nonprofit/vaave-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.72Value for money - 4.87Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [AlumnForce](https://www.softwareadvice.com/nonprofit/alumnforce-profile/) 4.8 [(94)](https://www.softwareadvice.com/nonprofit/alumnforce-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.66Value for money - 4.91Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [Almabase](https://www.softwareadvice.com/nonprofit/almabase-profile/) 4.7 [(144)](https://www.softwareadvice.com/nonprofit/almabase-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.66Value for money - 4.86Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [ToucanTech](https://www.softwareadvice.com/nonprofit/toucantech-profile/) 4.9 [(151)](https://www.softwareadvice.com/nonprofit/toucantech-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.81Value for money - 4.93Customer support - 4.74Functionality Pricing Starting at $8000.00 per year Get Price Alternative Product [Datalumni](https://www.softwareadvice.com/community/datalumni-profile/) 4.8 [(22)](https://www.softwareadvice.com/community/datalumni-profile/#reviews) Ratings Breakdown - 4.82Ease of use - 4.70Value for money - 4.91Customer support - 4.64Functionality Pricing Starting at €2500.00 per year Get Price ## Potentiality Pricing and Plans Starting price: £4,000.00 per year Free Trial Free Version Basic £4,000.00 flat rate, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Potentiality Features - Popular features found in Alumni Management Communication Management Email Marketing Event Calendar Fundraising Management Job Board List Management Member Accounts Member Portal Website Management - More features of Potentiality Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Campaign Management Contact Database Contact Management Content Management Credit Card Processing CRM Customizable Branding Customizable Fields Customizable Forms Data Import/Export Discussions/Forums Electronic Payments Email Management Email Reminders Email Templates Engagement Tracking Event Management Event Scheduling Event Ticketing For Alumni Associations Member Directory Membership Management Newsletter Management Real-Time Analytics Real-Time Notifications Registration Management Reporting & Statistics Social Media Integration Third-Party Integrations ## Potentiality Integrations Campaign Monitor by Marigold Integration rated undefined from -1 review Synergetic Integration rated undefined from -1 review Eventbrite Integration rated undefined from -1 review Humanitix Integration rated undefined from -1 review TASS Integration rated undefined from -1 review Stripe Billing Integration rated undefined from -1 review See all 9 integrations ## Potentiality User Reviews ## Potentiality customer ratings - Overall rating: 4.8/5 - Total reviews: 27 ### Rating distribution - 5 stars: 21 reviews (78%) - 4 stars: 6 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.9/5 - Customer support: 5.0/5 - Functionality: 4.7/5 --- Have you used Potentiality and would like to share your experience with others? ### Potentiality is like having a second person in the office. - Overall rating: 5/5 - Reviewer: Anna G. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The connectivity with the programs we use at work. It is also progressive and innovative. The programmers are open to change and constantly work to improve the service. #### Cons Very little if anything. The help desk is a phone call away. The only tricky thing is learning all the new things implemented on a regular basis. It's just a matter of keeping up and using the software on a regular basis. --- ### Nudgee College's Giving Day 2022 - Overall rating: 5/5 - Reviewer: Lindsay K. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Their product is affordable with a high level of support. Now that we have the platform we can use it for future campaigns and that is a win win for us. The team at Potentiality were endlessly helpful and nothing was ever too much trouble for them. Particular note of Priya and Mahdi who are superstars and truly valuable to the organisation. They ensured I had clear guidance every step of the way and I felt supported and safe in their hands! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Potentiality is an easy to use software, once you have navigated around a few times it's smooth sailing. If stuck, tech support is always there to help you out. It is explained clearly and with great patience which meant a lot. I liked being able to schedule email comms in advance, and I liked being able to handle payments manually in the back end when needed. I also liked the control room for the campaign where you could be on top of how you are tracking and note how donations increase or decrease during the day. #### Cons We had a few small issues with the system lagging a little during the day, due to the volume of activity on it, but once this was addressed with Potentiality they fixed it immediately. #### Reasons for switching to Potentiality Charidy are overpriced for the support you get and for the capabilities of their software. --- ### New user review - Overall rating: 4/5 - Reviewer: Alexandra C. - Verified reviewer: Yes - Industry: Executive Office - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been very impressed overall with Potentiality and the customer service has been excellent. It is easy to use as someone who is very new to using a database now on a daily basis. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very user friendly and easy to navigate communications and creating events. #### Cons It times out of your session quite quickly. --- ### Intuitive and helpful system - Overall rating: 4/5 - Reviewer: Laura S. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The team at PTLY have been great, they are always there to respond to help tickets or give advice. During the set up and roll out this has been invaluable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is intuitive and easy to use. It is really helpful to have everything in one place. Most tasks are easy to navigate and for more complex tasks there is an extensive help and support section which is really clear. The analytics are very useful. #### Cons There could be some more functionality within certain elements, the one that jumps out the most is the ability to segment emails within PTLY. --- ### Review for Potentiality - Lynley Sheweiry, EGGS Foundation Co-ordinator - Overall rating: 5/5 - Reviewer: lynley s. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used Potentiality for our Foundation site which has gone live and our Alumni site which will be launched shortly and the process has been incredible. The functionality and nature of the product means that there is an almost seamless transition from our existing site to the Potentiality platform. The technical support we received has played a massive part in the ease of shifting from one site to another. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Personally, one of the best features of Potentiality for me is the ease of use as an administrator. The software is very intuitive which makes learning how to set up pages and load content whether it be text, images or links and to make changes to formatting, just so simple, easy and quick to implement. The customer service is second to none. Sue and the team are always so quick to respond to any questions or issues that may arise and give clear and direct guidance. Nothing is too much trouble for them. #### Cons I can honestly say that at this point in time I cannot think of anything that I don't like about this software. It really is an excellent product with fantastic functionality and so many amazing features that assist in all aspects of administration for our Foundation. --- ### Excellent Experience with Potentiality - Overall rating: 5/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were able to quickly understand, manage and benefit from our alumni database, directly benefitting from the system for donations particularly during the aftermath of the August 4th 2020 Beirut explosion. Over the last 18 months, knowledge of the system has grown and grown, aided by worthwhile webinars from the customer support team. We are now at the stage of investigating other opportunities within our package such as the business membership directory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support is top notch - very quick response time, knowledgeable and worthwhile advice. In-depth membership details is helpful, and even more helpful is the communications log and donations details and we are looking forward to discovering the propensity to donate functionality. Event management is a very worthwhile extra feature to the package. #### Cons The user interface took a little time to understand and navigate successfully, probably due to all the varied and rich functionality. --- ### Great software and great team to work with - Overall rating: 5/5 - Reviewer: Marieta P. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is great working with the product, and great working with the support team. The software is very clever and the team extremely friendly - one can ask for help at any moment and be sure their problem resolved next day. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Use friendly software and great support from the developers - I started building our school CRM website from scratch and with the great features it has and the ongoing support the team provide now it looks good and makes life of many admins much easier. #### Cons Occasionally might stumble across a bug, but they get sorted almost immediately. And if we request a feature to be added, the team are very keen, always looking for ways to improve their product for the end user. --- ### Easy to use with excellent functionality - Overall rating: 5/5 - Reviewer: Olivia B. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've now used Potentiality for 10 years and are very happy with the product and exceptional customer service. The programme has developed considerably over the time we have used it, with lots of training provided by the Potentiality team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of information the software collects, Ease of use, Members' ability to build their profile, Creation, organisation and payment of events, Fundraising capabilities, Member engagement (competitions etc...) #### Cons We are happy with all elements of Potentiality. #### Reasons for choosing Potentiality The product suited us better and we were impressed with their customer service. #### Reasons for switching to Potentiality We were using the database function of Donor Strategy alongside the social media side of Potentiality. When Potentiality introduced their database function we made the switch and have never looked back. --- ### Outstanding service got us launched to our Old Girl Community very easily. - Overall rating: 5/5 - Reviewer: Mary S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having never worked in a database system before I found Potentiality took a little time to get to know. Once I was familiar with it I quickly got to know my way around. The more I use it, the more I understand it. The best thing about working in Potentiality is the excellent customer service. The Potentiality team provides us with a dedicated team of helpers, when we need different skills, for example; designers, developers, and tutors. They are just an email away and every query is answered clearly (often with photos of 'how to'.) Leading up to , and after, our launch to go live to our community we had weekly video calls with our team. These were invaluable as we tested and checked that everything was just right. The technical team were very obliging in changing anything in the system to suit our needs and worked many hours to get everything connected to our website. Our Potentiality team are a pleasure to work with and they seem just as proud of our database as we are! I look forward to our continuing relationship as Potentiality helps us reconnect with all our Old Girls. #### Cons Like all new systems there was a lot to learn and so many different parts of Potentiality to understand. Webinars and the helpful team soon let it become familiar. --- ### Very good and always improving - Overall rating: 4/5 - Reviewer: Vanessa C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered The support is exceptional, truly exceptional. Well worth tipping Potentiality over their competitors on that scale alone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is, generally, intuitive and easy to use, even for those who have basic-to-medium skills in IT. #### Cons Sometimes, things that I think should work one way actually work another way. But the same can be said of any CRM system or database tool. --- Showing 1 - 10 of 27 Reviews Load More Reviews ## Potentiality Popular Comparisons [Hoopstr vs Potentiality](https://www.softwareadvice.com/nonprofit/potentiality-profile/vs/vaave/)[AlumnForce vs Potentiality](https://www.softwareadvice.com/nonprofit/alumnforce-profile/vs/potentiality/)[Almabase vs Potentiality](https://www.softwareadvice.com/nonprofit/almabase-profile/vs/potentiality/) ## Other Top Recommended Alumni Management Software [ToucanTech](https://www.softwareadvice.com/nonprofit/toucantech-profile/) **4.9** (151) Recently recommended **2** times [Member365](https://www.softwareadvice.com/product/10254-Member365/) **4.3** (47) Recently recommended **1** times [WildApricot](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/) **4.4** (556) Recently recommended **0** times [Hoopstr](https://www.softwareadvice.com/nonprofit/vaave-profile/) **4.8** (411) Recently recommended **0** times Stuck Between Options? 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