QuickBooks Desktop Enterprise vs SmarterSelect

RATING:

4.50

(19947)

QuickBooks Desktop Enterprise has 19947 reviews and a rating of 4.5 / 5 stars vs SmarterSelect which has 233 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.42 (233)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 9, 2023
September 23, 2022
Pros/Cons
  • Pros

  • I like the fact that it integrates with a bunch of other things and makes it super useful for invoicing.
  • It had great tech support, excellent documentation, and superb online help. A great product for a very wide range of businesses.
  • Cons

  • The update method and stability of the software is just poor. The file has to be repaired sometimes because it gets corrupted.
  • It can be a pain when you make a mistake and try to fix it. For some things, there are too many steps to fix the mistake.
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  • Pros

  • Customer support is responsive and have gone through great lengths to identify issues and stress-test solutions, which is again greatly appreciated.
  • Fairly intuitive to use and it is easy to make changes.
  • Cons

  • The software is somewhat confusing and there seems to be glitches in the system.
  • I've had an issue with the reminder emails being sent directly to the spam folder but this may just be for our company.
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Pricing Range
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$
$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos