QuickBooks Online vs The Databank

RATING:

4.3

(6459)

QuickBooks Online has 6459 reviews and a rating of 4.32 / 5 stars vs The Databank which has 35 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (6459)
4.4 (35)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 25, 2024
May 7, 2019
Pros/Cons
  • Pros

  • The ease of adding vendors and customers is great. Once you iron out the how to of the invoice templates they can be very useful to switch what is needed on each invoice per customer.
  • Up time is fantastic and they always send out down alerts immediately. Love the reports to Excel - works great.
  • Cons

  • I had a little bit of trouble navigating through my past transactions for previous years. Other people have been having the same problems.
  • The user experience was awful compared to Xero I just could not get on with it. Unfortunately it just didn't work for me.
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  • Pros

  • The Databank allows you to customize practically anything you want so that it will even better fit your needs. The customer service and tech teams are outstanding as well.
  • With most new technology, you can hope for the perfect fit, but you never truly know what you're getting until you begin to integrate it into your workflow.
  • Cons

  • Seriously, I cannot think of one negative thing to say or cite a single bad experience with The Databank or the team. The price is even inexpensive.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos