About Quorum

Quorum is a cloud-based solution designed to help public affairs professionals manage processes for engaging advocates to promote various causes using Facebook/LinkedIn lead ads, inbound texting and personalized communication tools. Key features include campaign management, customer advocacy, legislation tracking, social engagement and advocate management.

Teams using Quorum can grow their network to acquire new advocates by driving subscriptions via newsletters and finding/registering advocates on social media. It allows users to build custom websites or embed various engagement tools to existing webpages such as individual campaigns, issue profiles, sign-up forms and more. The centralized platform stores lists of supporters and maps them according to t...


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Supported Operating System(s):

Web browser (OS agnostic)

22 Reviews of Quorum

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

October 2020

Jonathan from Kivvit

Verified Reviewer

Company Size: 51-200 employees

Industry: Public Relations and Communications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Actionable Insights

Great, my contact [SENSITIVE CONTENT HIDDEN] is very helpful.

Pros

Quorum helps us generate actionable insights on a routine basis. It is most helpful for us to understand what elected officials are talking about on social media and owned channels.

Cons

Lack of mapping integration at the state legislative level.

Reasons for Choosing Quorum

None

August 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Focus on citizens, get their vote !

Pros

Quorum is so easy to use. It enhances door-to-door operations and ease the communication with team and volunteer. For administrators, setting up field operations has never been so easy. From indoor meeting to leaflet distribution, sending out key information is quick. On the field, everyone could use it with some basic instructions. Final touch: automatic emailing is fabulous to keep in touch with citizen.

Cons

Quorum should accelerate on the files sending feature !

Reasons for Choosing Quorum

Number of features, accessibility of Quorum's team members.

Response from Quorum

Replied August 2020

Thanks!

October 2019

Katie from American College of Surgeons

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

The Quorum Transition

Pros

User-friendly, multi-faceted approach to tracking advocate activity, leveraging advocacy priorities, engaging with lawmakers and their offices, and displaying professional data sets.

Cons

Certainly costlier than other vendors, and at times capabilities are discussed and/or promised that aren't quite delivered as described.

Reasons for Choosing Quorum

For the reasons mentioned above.

Reasons for Switching to Quorum

Less capabilities, unreliable customer service, difficult for users to take action on important advocacy priorities, etc.

Response from Quorum Analytics

Replied October 2019

Thank you for sharing about your transition and feedback. Since the beginning, we've applied customer feedback to build best in class software and we fully believe that's how we get better at helping you!

July 2020

Tyson from American Petroleum Institute

Company Size: 201-500 employees

Industry: Government Relations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

July 2020

API review

For what it advertises, it does well. For being flexible to our trade association's growing advocacy needs, it leaves a lot to be desired. The ability to do paid social and a more robust and customized reporting section would be way more useful.

Pros

The ease of set up is great. For what features it has, it's fairly easy to use and get where you need to go.

Cons

It's such a finished product that it doesn't have a lot of flexibility when you need it to do something new or to try a new feature. As such because it's so baked and new feature updates are few and far between, if the tool doesn't do something you need the customer service folks give you a big "shoulder shrug".

Response from Quorum Analytics

Replied August 2020

Hi Tyson - Thank you for taking the time to write a review! I'm happy to hear that Quorum is easy to use and that you were able to get up and running quickly! Additionally, I appreciate you letting us know your thoughts around new features. We are able to build best-in-class software by listening to client feedback and implementing their ideas. If you're interested, I would love to set up some time for you to share your thoughts with our Sr. UX/UI designer or other opportunities to share your thoughts with the product team. Reach out to accountmanagement@quorum.us if you're interested.

October 2020

Kate from NCEL

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

October 2020

Quorum User Experience Review

Pros

I appreciate the suite of options available for organizing bills and officials. It's helpful to be able to select from lists of officials that I've made when sending out an invitation to an event that I think officials might be interested in. I also appreciate that I can track the progress of not only individual bills, but for issue areas at large.

Cons

The search bar can be frustrating. For example, if I log onto Quorum and search a keyword like "biodiversity," it often defaults to officials.

Response from Quorum Analytics

Replied October 2020

Hi Kate! Thank you for your review, and I'm happy to hear that you find Quorum valuable! Per your point regarding default searching, I recommend you reach out to your customer success manager or our support team who can help adjust your search settings to your liking. Again, thank you for your feedback!