RallyBound Social Fundraising Software


 

Developed specifically for nonprofit organizations, RallyBound’s Social Fundraising increases donations and brand awareness through online marketing and social media. Organizations can manage all of their peer to peer fundraising efforts from this single, user-friendly platform. It is fully customizable, cost effective, and offers unique features designed for the industry.

Personal Fundraising is at the core of RallyBound. Their donation page includes anonymity and privacy settings and integrates directly with popular payment systems like PayPal, and Stripe. Donations are tracked in real time with custom filtering options, including any contributions made offline.

With RallyBound, marketing and constituent outreach starts with social media. Users can login and register through social media sites like Facebook, Twitter, and LinkedIn. They can post or tweet about their support for a cause when donations are made and then recap their experience with photos, videos, and posts. RallyBound’s Auto-Post automatically thanks donors.

RallyBound has a highly trusted IP reputation, so more messages are delivered and less are marked as spam. Their robust email marketing tools offer capabilities to send out full HTML emails with optional templates. It comes with a built in address book and leads can be scheduled to be blasted out at a later time.

The software integrates with other popular applications, like Salesforce, Zapier, and Google Analytics. It is accessible from any mobile device or tablet with a secure internet connection. Because of their customizable features and tools, we find RallyBound Social Fundraising to be a great fit for any type of nonprofit.

 

RallyBound Social Fundraising - AutoShare feature
 
  • RallyBound Social Fundraising - AutoShare feature
    AutoShare feature
  • RallyBound Social Fundraising - Donation form
    Donation form
  • RallyBound Social Fundraising - Personal fundraising page
    Personal fundraising page
  • RallyBound Social Fundraising - Social promotion tools
    Social promotion tools
  • RallyBound Social Fundraising - Address book integration
    Address book integration
  • RallyBound Social Fundraising - Email tools
    Email tools
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

6 Reviews of RallyBound Social Fundraising

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Albert from TEQ
Specialty: Other

February 2015

February 2015

Excellent Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use, and friendly interface. Never any problems from a get-go.

Likes Least

No problems at all. I really don't see any negatives.

Recommendations

Take your time. Don't rush through it because you may miss important details.

 
 
 
Showing 1-5 of 5

Michael from YAI Network
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

A go-to for peer to peer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Value
Support

Rallybound provided a great tool for our signature peer to peer event, as well as donation pages for our agencies. They continuously make improvements and move the platform forward. Great price for services provided.

Review Source: Capterra

  Response: RallyBound, Rallybound

Date: March 2017

March 2017

 

Thank you Michael for being a great RallyBound customer and best of luck on your fundraising this year!

 

Kay from BAHS
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Issues w/ functions - only 1 customer svc person- not fully responsive unless you pay xtra

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

When evaluating different walkathon platforms, we created a detailed matrix with all the important features and supports that were important to my son's school. The salesperson assured us the site was responsive (I didn't realize that didn't mean FULLY responsive, so we can make it a tiny bit smaller and it responds, but on a mobile device it's like looking through a microscope).

While lack of accessible customer service is the most concerning issue, many problems surface when you have a live event in addition to the virtual event. Particularly when it comes to registration fees, this platform is not set up correctly for that. They count registration fees as DONATIONS, but they are not tax deductible, and there is no separate type transaction for registration fees. You can't enter any registration fees manually because the platform is really not set up for events that charge registration.

The On-Site user interface is extremely limited and we had to use computers and go to the regular site for most people checking in. We found a serious issue with the platform when merging duplicate records (the system "lost" registration fees), and the cust svc person just didn't understand what we were talking about.

Our most critical need was customer service. Rallybound has ONE PERSON answering all customer service emails, and they don't allow phone calls. As we were hitting some hurdles setting up for our second annual walkathon on their platform, we were not getting the support needed from the customer service person and we emailed the executives. We did get connected to a new Customer Success Manager who ultimately told us she'd refund our money for year 3 and suggested we use another platform.

We just completed our second year of a three year contract, and after I sent a detailed note with many observations and issues we had asking for help, they suggested we stop using their platform and they could refund the rest of our contract.

If you can't afford to pay to customize the platform for features that aren't included, should be included in the base platform like responsiveness) you might think about looking at other platforms.

Pros

Look of the website, team function.

Cons

Very confusing admin side. Lack of customer support.

Advice to Others

Maybe look for lower price software.

Review Source: Capterra

  Response: RallyBound, Rallybound

Date: March 2017

March 2017

 

Thank you for your feedback. We take it very seriously and are always looking to add more value to our customers.

We have strived to design our system so that all transactions are clearly distinguishable, regardless of whether it is a registration fee or a donation via a mobile app, or any other form of giving we support. Nonprofits of all sizes use our system in creative and effective ways, but there are some intricate outliers which we always consider for product improvements.

Our goal is to continually enhance our clients' experience with us. We recently increased the size of the tech support and customer service teams. We are also adding office hours, webinars and online chat to supplement our email and phone support.

We take great pride in our responsiveness, but fully recognize there is always room for improvement. We appreciate your feedback and look forward to making your experience better.

 

Jessica from Sierra Club

October 2016

October 2016

RallyBound is a great product and has stellar customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

I've been incredibly impressed by RallyBound's professionalism since day 1. They have impeccable customer service, if you want to customize something on your platform, they are flexible, and they software is so easy to use! Highly recommend them.

Pros

Everything. The admin panel is easy to learn and use. From a customer standpoint, the user process is so simple in comparison to other fundraising platforms I've used.

Cons

N/A

Advice to Others

They're the best fundraising platform I've used!

Review Source: Capterra

  Response: RallyBound, Rallybound

Date: October 2016

October 2016

 

Thank you so much Jessica for the extremely kind review! We have been thrilled to work so closely with you and the rest of the Sierra Club team and we're so excited to continue to help you in every way possible!

 

Sam from International China Concern
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

RallyBound is a solid, easy to use platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We're fairly new clients and our P2P events have only just started up using RallyBound for the first time, but International China Concern's experience so far has been terrific.

The onboarding with their business development team was smooth, answering our many questions well and having patience as we came to our decision. The implementation team went above and beyond to accommodate our multi-currency, multi-country needs, including changing a significant part of the registration process. And the ongoing support since our launch has been timely and efficient. All of this was such a change from our previous vendor where our organization was almost too small to be cared for well.

Pros

Both the front end and back end tools are simple and easy to use. Creating events is a simple thing to do. The reporting is comprehensive. Setting up integrations with payment processors and bulk email services was so fast and smooth.

Cons

We wish there were some more master controls, such as back-end users and email autoresponders. We also wish the connections with more old school payment processors was as smooth as those with Stripe or WePay, but that probably has more to do with the processors than with RallyBound's ability to work with them.

Review Source: Capterra

  Response: RallyBound, Rallybound

Date: June 2016

June 2016

 

Thank you so much Sam for the kind review! It's been our pleasure to help ICC! Regarding the back-end controls, we will be launching a new master admin interface soon, which provides multi-campaign controls in one single interface. For payment processors, yes, they all have their own different setups, and we do our best to make them as smooth as possible within the processor's specific constraints.

 

Sophia from Philadelphia Outward Bound School

June 2016

June 2016

Excellent fundraising platform for the our annual peer-to-peer fundraising event.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Excellent customer service. Great integration with Salesforce and Mailchimp. Beautiful design templates and sufficient customization. Really impressed by the range of features available to both the administrator and fundraising user. Great service with an accessible pricing structure.

Review Source: Capterra

  Response: RallyBound, Rallybound

Date: June 2016

June 2016

 

Thank you Sophia for taking the time to review RallyBound! As always, please let us know if there is anything we can help you with!