As easy as Amazon!
Value for Money
It is very easy to use and a non-expert can navigate NXT and retrieve accurate information and reports and even uncover new prospects. It's as easy as browsing for items and making purchases on Amazon. If you can do that, you can use Raiser's Edge NXT.
Initially getting setup has a lot of steps if you were not previously hosted by Blackbaud. There are usernames and passwords for Blackbaud's site, the hosting portal and Raiser's Edge, which confused some of my users and unnecessarily scared them away from trying to use the product. Now they understand it better and are happy with the functionality.